Loyalty Director, Marriott Bonvoy

Loyalty Director

Marriott Bonvoy

Location:
Thailand, Bangkok

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Elite members and partners with Loyalty Head Connector and Connector Team to make certain that there is an effective communication and delivery of Elite benefits program. He/she is also responsible for managing part of the Loyalty Operations department.

Job Responsibility:

recognition and engagement of Elite members
managing and coordinating all aspects of Elite members’ journey
directing, implementing and evaluating quality of products and services provided to Elite members
partners with Loyalty Head Connector and Connector Team
managing part of the Loyalty Operations department

Requirements:

2-year degree from an accredited university in Hospitality, Business Administration, or related major
2 years’ experience in loyalty/guest relations/guest recognition or related professional area
OR 4-year degree from an accredited university in Hospitality, Business Administration, or related major
no work experience required

Nice to have:

appreciation for evocative storytelling
keen interest and passion for destination's heritage
desire to deliver genuine, personalized, and anticipatory hospitality

What we offer:

equal opportunity employer
non-discrimination policy
access to opportunity
valued and celebrated unique backgrounds
training and development

Additional Information:

Job Posted:
July 03, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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