Loss Prevention Supervisor, Marriott Bonvoy

Marriott Bonvoy

Location:
Vietnam, Ho Chi Minh City

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Loss Prevention Supervisor position at JW Marriott Residences Grand Marina Saigon. Responsible for property security, emergency response, safety inspections, and ensuring guest and employee safety. Requires physical ability to patrol property, respond to incidents, and handle various security situations.

Job Responsibility:

Patrol all areas of the property
Secure rooms
Assist guests with room access
Conduct emergency response drills
Perform daily physical hazard/safety inspections
Conduct investigations and interviews
Perform key control audits
Monitor Closed Circuit Televisions and alarm systems
Authorize, monitor, and document access to secured areas
Assist guests/employees during emergency situations
Respond to accidents
Contact EMS or administer first aid/CPR as required
Gather information and complete reports
Maintain confidentiality of reports/documents
Defuse disturbances in accordance with company policies
Resolve safety hazard situations
Handle all interruptions and complaints
Escort unwelcome persons from the property
Ensure compliance with alcoholic beverage control laws
Call for assistance using proper code responses
Provide proper paperwork to employees
Assist management in training, motivating and coaching employees
Serve as role model and first point of contact for Guarantee of Fair Treatment/Open Door Policy

Requirements:

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience
Ability to patrol property areas
Secure rooms
Assist guests with room access
Conduct emergency response drills
Perform daily physical hazard/safety inspections
Conduct investigations and interviews
Perform key control audits
Monitor Closed Circuit Televisions and alarm systems
Authorize, monitor, and document access to secured areas
Assist guests/employees during emergency situations
Respond to accidents
Administer first aid/CPR as required
Complete reports
Maintain confidentiality
Defuse disturbances
Resolve safety hazard situations
Handle interruptions and complaints
Escort unwelcome persons from property
Ensure compliance with alcoholic beverage control laws
Call for assistance using proper code responses
Provide proper paperwork to employees
Read and visually verify information in various formats
Visually inspect tools, equipment, or machines
Enter and locate work-related information using computers
Move at required speed (run, walk, jog)
Stand, sit, or walk for extended periods
Lift, carry, push, pull objects up to 50 pounds without assistance
Lift objects over 75 pounds with assistance
Grasp, turn, and manipulate objects requiring fine motor skills
Move through narrow, confined, or elevated spaces
Move over sloping, uneven, or slippery surfaces
Move up and down stairs and service ramps
Reach overhead and below knees
Bend, twist, pull, and stoop

What we offer:

Training opportunities
Development opportunities
Recognition programs
Holistic well-being focus
True camaraderie with diverse group of co-workers
Community work environment
Luxury work environment

Additional Information:

Job Posted:
August 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Loss Prevention Supervisor