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Loss Prevention Officer position at The Ritz-Carlton Turks & Caicos, responsible for property security, guest safety, emergency response, and maintaining the luxury service standards of the Ritz-Carlton brand.
Job Responsibility:
Patrol all areas of the property
Assist guests with room access
Monitor security systems (CCTV, perimeter alarms, duress alarms, fire life safety)
Lock property entrances when required
Conduct daily physical hazard inspections
Respond to accidents and emergencies
Administer first aid/CPR as required
Assist guests/employees during emergency situations
Notify appropriate individuals of incidents
Defuse guest/employee disturbances
Complete incident reports
Handle interruptions and complaints
Resolve safety hazard situations
Escort unwelcome persons from property
Report to scenes of vehicle accidents/thefts
Conduct investigations and gather evidence
Conduct interviews with relevant parties
Requirements:
High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to patrol property areas
Monitor security systems (CCTV, alarms, fire safety)
Assist guests with room access
Respond to emergencies and administer first aid/CPR
Complete incident reports
Conduct investigations and gather evidence
Handle interruptions and complaints
Resolve safety hazard situations
Stand, sit, or walk for extended periods
Move, lift, carry objects up to 50 pounds
Move through narrow, confined, or elevated spaces
Read and visually verify information
Use computers and point of sale systems
What we offer:
Equal opportunity employer
Valued and celebrated unique backgrounds
Creative, thoughtful and compassionate work environment
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