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The Loss Prevention Officer at Hiliwatu Bali Ubud, a Tribute Portfolio Resort, is responsible for security and safety duties, monitoring systems, assisting guests and employees during emergencies, writing reports, and responding to disturbances, while adhering to company policies and standards.
Job Responsibility:
Patrol all areas of the property
assist guests with room access
monitor CCTV, alarms, and safety systems
conduct physical hazard inspections
administer first aid/CPR during emergencies
complete incident reports
handle interruptions and complaints
resolve safety hazards
escort unwelcome individuals
investigate and gather evidence
comply with company policies and procedures
anticipate and address guests’ needs
maintain confidentiality
develop positive working relationships with others
operate computers and systems
lift and move objects as needed.
Requirements:
High school diploma or G.E.D. equivalent
no related work experience
no supervisory experience
ability to patrol all areas of the property
monitor Closed Circuit Televisions and safety systems
respond to accidents and administer first aid/CPR
handle guest/employee disturbances
write detailed incident reports
maintain confidentiality
follow company policies and standards
ability to stand, sit, or walk for extended periods
lift and move objects weighing up to 50 pounds without assistance
ability to navigate narrow and uneven spaces
proficiency in clear and professional communication
ability to use computers and point-of-sale systems
willingness to perform other duties as requested.
What we offer:
Equal opportunity employer
inclusion and diversity initiatives
commitment to non-discrimination on protected bases.
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