CrawlJobs Logo

Logistics Operations Manager

rapha.cc Logo

Rapha

Location Icon

Location:
United Kingdom, London

Category Icon
Category:
Logistics

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

As the Logistics Operations Manager at Rapha, you will become part of a team that manages the final mile deliveries to customers. In this role, you will be working closely with the wider Logistics team and Customer Service teams across Rapha, assisting to build a Logistics function that provides outstanding customer service whilst remaining commercially viable. Supporting the rest of the Logistics department, you will support in achieving the brand and departmental strategy. You will set and ensure delivery of consistent global operating standards to maximise service and optimise cost outcomes, through close coordination with regional and central colleagues. We are ideally looking for a candidate who is available to start immediately.

Job Responsibility:

  • Work with the team to develop a 3PL KPI dashboard, using it to drive performance improvement
  • Work with Logistics Analyst to review carrier NPS and customer experience team to recommend improvements and changes as appropriate
  • Analyse occupancy and stock levels in DC’s, ensuring compliance with auditors requirements to reduce stock write off
  • Lead weekly cost review with 3PL’s
  • Inventory adjustments and cycle counts
  • Respond timely to trending customer issues and delays - carriers and 3PL
  • Manage team of 3 (ECom Logistics Lead, B2B Logistics Coordinator and Logistics Lead)
  • Own the relationship with 3PL
  • Act swiftly to resolve discrepancies between stock systems and bonded warehouse records, implementing real-time corrective measures
  • Perform daily stock reconciliations between our distribution center and internal systems to identify and resolve discrepancies, escalating internally as appropriate
  • Lead on-site stock checks and audits to maintain stock integrity and operational efficiency
  • Oversee stock availability and turnaround by coordinating logistics operations across distribution and returns consolidation centers
  • Ensure 3PL are working towards Rapha's sustainability targets
  • Work with 3PL to improve e2e warehouse processes, driving consistency in process and improving global customer experience
  • Manage and lead packaging strategy for B2C orders, ensuring maximum efficiency throughout the process
  • Manage change request log with 3PL, ensuring requests are followed up in a timely manner
  • Manage stock counting process with 3PL
  • Work with the wider Logistics team on all project and CI activity, owning all 3PL objectives
  • Ensure 3PL conform to Customs Warehousing regulations and maintain compliance, auditing where necessary
  • Manage relationship with Carrier Management System, adjusting and amending carriers/processes where appropriate. Work closely with Logistics Analyst and Logistics Manager to strategically assess logic and allocations
  • Take responsibility for building an effective and motivational team environment
  • Ensure 3PL are aligned to Rapha’s business strategy and work in partnership to achieve mutual goals

Requirements:

  • Approximately 5 years’ experience in Logistics or warehousing
  • Retail operations experience
  • Contract management experience
  • Understanding of WMS and TMS
  • Strong analytical, numerical and Excel skills
  • Presentation skills
  • Great interpersonal and communication skills
  • Strong organisational skills and a get the job done mindset
  • The ability to work under pressure and take on constructive criticism
  • Flexibility and enthusiasm
  • The ability to bring your A game and work to strict deadlines
  • A proactive approach to problem solving
What we offer:
  • Flexible working hours
  • Support for ad-hoc remote working during the week - minimum 4 days in office
  • 25 days annual leave
  • 2 additional days paid time off to participate in a sportive or similar related cycling event
  • A flexible riding benefit to allow you to go out riding on a Wednesday morning with colleagues or learn to cycle through our Getting Started Scheme
  • An annual clothing allowance of £1,120 for testing and promotional purpose
  • A company bonus scheme
  • A health cash plan provided by Healthshield worth up to £1405 per year
  • Mental health support with MyndUp
  • Free barista coffee and social drinks in the office
  • Subsidised lunches 3 days per week
  • Monthly department social events and quarterly office social away days
  • Bike racing expenses up to £35 per race entry
  • A 50% staff discount and a discount for family and friends
  • Industry discounts on brands such as Patagonia, Osprey, Finisterre, Wahoo
  • Free membership to the Rapha Cycling Club
  • Cycle2Work scheme
  • Company Pension Scheme
  • Enhanced Parental Leave and Pay

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Logistics Operations Manager

New

Senior Manager, eCom Operations Manager

We are looking for an experienced Senior Manager, eCom Operations to strengthen ...
Location
Location
Sweden , Stockholm
Salary
Salary:
Not provided
marshall.com Logo
sa.global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong analytical and problem-solving skills with a focus on scalability and operational efficiency
  • Excellent stakeholder management and communication across global teams and functions
  • Proven ability to drive standardization, structure, and best-practice implementation across multiple regions
  • Data-driven mindset with solid experience using operational KPIs and performance dashboards
  • Several years of experience in e-commerce operations, logistics, or global supply chain management
  • Demonstrated success leading cross-functional initiatives involving Operations, IT/ERP, Customer Service, and regional eCom teams
  • Experience with warehouse operations, 3PL management, and system integrations (ERP, WMS, TMS, Salesforce, Shopify)
Job Responsibility
Job Responsibility
  • Own and develop the global strategy and roadmap for eCom Operations, ensuring alignment with regional teams and business priorities
  • Translate long-term goals into actionable initiatives that improve efficiency, scalability, and customer satisfaction
  • Define, document, and roll out global best-practice procedures for fullfillment, returns, delivery performance, and operational workflows
  • Partner with IT, ERP, and Tech teams to enhance integrations with logistics partners and strengthen system capabilities
  • Lead cross-functional projects focused on logistics, transport, warehouse optimization, and overall operational improvement
  • Manage the operational readiness for launching new product categories across multiple warehouse setups
  • Identify and implement opportunities to improve lead times, reduce costs, and enhance the customer experience
  • Work closely with Customer Support and Regional Operations teams to resolve pain points and drive performance excellence
What we offer
What we offer
  • re-location support
  • visa/work permit application
  • local authority registration
  • home finding service
Read More
Arrow Right
New

Logistics Manager

Logistics Manager (Stadium Operations) – Charlton Athletic FC, London | Full-Tim...
Location
Location
United Kingdom , Charlton, London
Salary
Salary:
35000.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in logistics, preferably in stadiums, arenas, events, or hospitality environments
  • Strong leadership experience managing large teams in fast-paced, high-volume operations
  • Knowledge of stadium back-of-house operations, health & safety, and event logistics
  • Strong planning, coordination, and time-management skills
  • Proficiency in inventory and logistics or warehouse management systems
  • Calm under pressure during peak matchday environments
  • Highly organised and solution-focused
  • Strong communicator across multiple departments
  • Adaptable to last-minute changes and operational challenges
  • Fan-focused mindset with an emphasis on high-quality event delivery
Job Responsibility
Job Responsibility
  • Lead all logistics planning for football matches, conferences and events
  • Coordinate delivery, movement, and setup of catering stock, merchandise, equipment, and furniture
  • Ensure all concourses, hospitality areas, VIP zones, and retail units are safely fully stocked and operational before opening
  • Oversee loading bays, storage areas, equipment rooms, and internal transport routes
  • Implement efficient processes for receiving, storing, and distributing materials
  • Manage inventory levels for catering, retail, technical equipment, and maintenance supplies
  • Oversee internal fleet (buggies, trolleys, vans, lifts, etc.) used for stadium logistics
  • Coordinate with external suppliers, catering partners, and merchandisers for timed deliveries
  • Ensure strict adherence to delivery schedules to avoid congestion or security conflicts
  • Lead teams of logistics supervisors, warehouse operatives, matchday logistics crews, and support staff
What we offer
What we offer
  • Healthcare
  • Wellbeing support
  • 23 days' annual leave plus bank holidays
  • Life assurance
  • Meals on duty
  • Birthday off
  • Holiday purchase scheme
  • AvivaDigicare
  • Medicash (dental, optical, therapy treatments)
  • 24/7 Employee Assistance Programme
  • Fulltime
Read More
Arrow Right
New

Operations Manager

Join OMNIC Self-Service Solutions as an Operations Manager and be part of an inn...
Location
Location
Saudi Arabia , Riyadh
Salary
Salary:
Not provided
omnic.net Logo
OMNIC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-3 years of experience in operations management or related roles, preferably in logistics, postal/courier services, retail, or e-commerce
  • Upper Intermediate (B2) proficiency in English and Arabic
  • Strong knowledge of operations management concepts: KPIs, SLAs, process design, and service standards
  • Ability to analyze data and metrics to make informed decisions
  • Excellent communication and negotiation skills with partners and contractors
  • Proficient in Excel / Google Sheets
  • experience with task management systems (Jira, Trello, Monday)
Job Responsibility
Job Responsibility
  • Manage daily operations: monitor network performance, SLA compliance, and device availability
  • Participate in building and developing the local operations team
  • Set KPIs and performance metrics for both employees and the overall network
  • conduct regular evaluations
  • Collaborate with the service department, contractors, and logistics partners to ensure smooth operations
  • Control and optimize business processes: reduce incident resolution time, lower maintenance costs, and improve efficiency
  • Contribute to strategic network expansion planning (new regions, partnerships, optimal site placement)
  • Prepare and deliver regular reports to senior management (financial indicators, operational efficiency, key metrics)
What we offer
What we offer
  • Competitive compensation package (salary + performance bonuses)
  • Opportunity to build a critical function from the ground up and make a measurable impact on the company’s expansion
  • Be part of a dynamic and innovative company recognized by Guinness World Records
  • Engage in meaningful projects focused on sustainability and ecological transformation
  • Fulltime
Read More
Arrow Right

Supply Chain & Operations Manager

The Supply Chain & Operations Manager oversees end-to-end operational workflows ...
Location
Location
United States , Bellevue
Salary
Salary:
110000.00 - 130000.00 USD / Year
dcshq.com Logo
Dynamic Computing Services
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or related field
  • Five (5) years of experience in supply chain, logistics, or operations management (preferably in tech or distribution)
  • Fluent in Mandarin Chinese and English – both written and spoken
  • Proven experience in forecasting, demand planning, and vendor relationship management
  • Strong analytical skills and proficiency in ERP systems, Excel, and BI tools (Power BI, Tableau, etc.)
  • Knowledge of domestic and international logistics, freight forwarding, and customs documentation
Job Responsibility
Job Responsibility
  • Oversee daily operations related to order processing, distribution scheduling, and logistics coordination
  • Develop and maintain standard operating procedures (SOPs) to improve fulfillment accuracy and throughput
  • Monitor operational KPIs to ensure on-time delivery, order accuracy, and cost efficiency
  • Resolve escalated operational or logistics issues involving shipments, vendors, or system discrepancies
  • Lead demand forecasting and capacity planning by analyzing sales trends, seasonal patterns, and inventory turnover
  • Collaborate with Sales, Product, and Finance teams to align forecasts with product launches and market demand
  • Maintain real-time inventory accuracy across all warehouses and distribution centers
  • Optimize stock levels to minimize shortages, overstock, and carrying costs
  • Support RMA and defective product logistics in coordination with support and warehouse teams
  • Serve as the primary liaison with logistics providers, freight carriers, and distribution partners, including those in Taiwan and Asia
What we offer
What we offer
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Fulltime
Read More
Arrow Right

Business Operation Manager

Responsible for planning, scheduling and coordinating demand/supply management, ...
Location
Location
United States , Aguadilla
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • First level university degree or equivalent experience
  • may have advanced university degree
  • Typically 4-6 years of experience in a supply chain function
  • Broker's license and/or 4-6 years of experience in a customs/global trade function
  • Advanced English skills
  • Previous experience in Supply Chain
Job Responsibility
Job Responsibility
  • Manages complex supply chain functions including inventory, logistics, and demand planning for global operations
  • Executes demand/supply matching, backlog management, and performance analysis to drive improvements
  • Leads planning teams, contributes to strategic projects, and ensures compliance with trade regulations
  • Communicates guidelines, mentors junior staff, and identifies opportunities for process optimization
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Operations Manager

Join Our Client's Team as an Operations Manager! *Advertised by the West End Bra...
Location
Location
United Kingdom , London
Salary
Salary:
35000.00 - 40000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Supply Chain Management, Business, or a related field preferred
  • 3-5 years of experience in Beauty/FMCG supply chain and logistics roles, both D2C and B2B
  • Strong commercial acumen, with experience in managing budgets, KPIs, and cost control
  • Proficiency in managing Shopify and advanced Excel skills
  • Excellent communication and interpersonal skills for effective collaboration
  • Strong analytical mindset with the ability to propose solutions based on data-driven insights
  • Proactive attitude, anticipating issues, and taking ownership to drive results
Job Responsibility
Job Responsibility
  • Lead Operational Excellence: Oversee and optimise end-to-end operations of order fulfilment and logistics for both D2C and B2B channels
  • Warehouse Management: Lead and manage the external warehouse team, fostering a collaborative and high-performance culture
  • Process Improvement: Drive initiatives to enhance efficiency, reduce costs, and elevate customer satisfaction across all touchpoints
  • Collaborative Forecasting: Work closely with the Supply Chain Manager to deliver accurate sales forecasts and meet customer demand
  • KPI Ownership: Maintain and report on KPIs for warehouse performance to senior leadership monthly
  • Compliance: Ensure adherence to UK regulations, health and safety standards, and company policies
  • Cross-Functional Collaboration: Partner with sales, marketing, and product teams to support exciting new product launches and promotional campaigns
  • B2B Account Management: Oversee account operations, manage order milestones, and coordinate effectively with supply chain and distributors
  • Customer Experience Advocate: D2C customer experience by ensuring efficient order processing and high-quality service
  • Data-Driven Decisions: Utilise data analytics to identify trends, forecast demand, and inform strategic decision-making
What we offer
What we offer
  • Exciting Work Environment: Be part of a vibrant, fast-paced industry that thrives on innovation and creativity!
  • Fulltime
Read More
Arrow Right

Operations Manager

Join Our Beauty brand client as an Operations Manager! Are you ready to take you...
Location
Location
United Kingdom , London
Salary
Salary:
37000.00 - 43000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Supply Chain Management, Business, or a related field preferred
  • 3-5 years of experience in Beauty/FMCG supply chain and logistics roles, both D2C and B2B
  • Strong commercial acumen, with experience in managing budgets, KPIs, and cost control
  • Proficiency in managing Shopify and advanced Excel skills
  • Excellent communication and interpersonal skills for effective collaboration
  • Strong analytical mindset with the ability to propose solutions based on data-driven insights
  • Proactive attitude, anticipating issues, and taking ownership to drive results
Job Responsibility
Job Responsibility
  • Lead Operational Excellence: Oversee and optimise end-to-end operations of order fulfilment and logistics for both D2C and B2B channels
  • Warehouse Management: Lead and manage the external warehouse team, fostering a collaborative and high-performance culture
  • Process Improvement: Drive initiatives to enhance efficiency, reduce costs, and elevate customer satisfaction across all touchpoints
  • Collaborative Forecasting: Work closely with the Supply Chain Manager to deliver accurate sales forecasts and meet customer demand
  • KPI Ownership: Maintain and report on KPIs for warehouse performance to senior leadership monthly
  • Compliance: Ensure adherence to UK regulations, health and safety standards, and company policies
  • Cross-Functional Collaboration: Partner with sales, marketing, and product teams to support exciting new product launches and promotional campaigns
  • B2B Account Management: Oversee account operations, manage order milestones, and coordinate effectively with supply chain and distributors
  • Customer Experience Advocate: D2C customer experience by ensuring efficient order processing and high-quality service
  • Data-Driven Decisions: Utilise data analytics to identify trends, forecast demand, and inform strategic decision-making
  • Fulltime
Read More
Arrow Right
New

Operations Manager

IT Fleet is looking for an experienced and motivated Operations Manager to lead ...
Location
Location
United Kingdom , Doncaster
Salary
Salary:
40000.00 - 42000.00 GBP / Year
itfleet.co.uk Logo
IT Fleet Automotive Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Transport Manager CPC holder
  • Transport compliance experience
  • Proven track record in site, depot, or operations management
  • Experience ideally within the automotive or logistics industry
  • Confident leader who can inspire, motivate, and develop a team
  • Strong organisational, problem-solving, and multitasking abilities
  • Ability to remain calm and effective in a fast-paced environment
  • Solid understanding of Health & Safety, environmental compliance and fleet operations
  • Ability to communicate clearly with people at all levels
  • IT literate
Job Responsibility
Job Responsibility
  • Oversee the day-to-day operations of the site
  • Ensure all activities meet productivity, quality, and efficiency targets
  • Lead, train, and support the on-site team
  • Create a positive and high-performing work environment
  • Manage budgets and monitor operational costs
  • Work closely with other refurbishment sites and head office to coordinate customer requirements
  • Maintain strong communication with colleagues, management, and clients
  • Conduct staff inductions, reviews and training sessions
  • Ensure all Health & Safety and environmental policies are followed
  • Carry out regular vehicle spot checks and compliance inspections
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.