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Our client based in Dublin 15 are seeking experienced Logistic Customer Service executive to join their team.
Job Responsibility:
Responding to customer queries via phone and email, to ensure that customers receive quality service and support, in an efficient, knowledgeable, and timely manner
Logging and tracking jobs on our in-house Booking systems (Azyra and Excel)
Assisting /covering for fellow team members
Tailored Customer Reporting
Create and maintain a high-quality work environment
Must be able to work well in team environment and work with both Internal and External customers
Ensure all customer paperwork is managed in an effective manner
Requirements:
Good level of Excel skill would be an advantage
Familiarity with Azyra is an advantage
Quality and detail focused
Good time management
Excellent attention to detail
Ability to work on own initiative and prioritize tasks
Excellent interpersonal and communication skills essential