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Our client, a fast-paced and growing logistics and delivery services company based in North Austin, is seeking a detail-oriented Logistics Coordinator to support daily transportation and operational activities from their corporate office. This is a highly visible, in-office role that requires strong organizational skills, proactive problem-solving, and the ability to manage multiple moving parts in a time-sensitive environment. This individual will play a key role in maintaining efficient routing, tracking deliveries, resolving service issues in real time, and providing clear communication across internal teams and external partners. This is an in-office position that primarily works Monday through Friday from 8:00 AM to 5:00 PM; however, there will be rotating weeks that require night and weekend schedules. The role will always total 40 hours per week, and no overtime is offered. This is a direct hire opportunity with competitive compensation based on experience and a comprehensive benefits package.
Job Responsibility:
Coordinate and monitor daily pickup and delivery schedules to ensure on-time service
Communicate with drivers, customers, and internal teams to provide real-time updates and resolve issues quickly
Utilize logistics and dispatch software including DataTrack, Key Software, and Accelerator to manage orders, routing, and tracking
Optimize routes and driver assignments to maximize efficiency and meet service level agreements
Track shipments from initiation through final delivery, ensuring accurate documentation and status updates
Troubleshoot service disruptions and implement timely solutions in a fast-paced environment
Maintain accurate data entry, reporting, and operational records
Partner with leadership on process improvements and workflow optimization
Ensure compliance with all company, customer, and regulatory security requirements
Requirements:
3-5 years of experience in third-party logistics (3PL), courier, final-mile, or transportation coordination
Hands-on experience with DataTrack, Key Software, and Accelerator (or similar dispatch/TMS platforms)
Strong understanding of routing, load planning, and time-critical shipment management
Ability to multitask and make quick, sound decisions in a high-volume operations environment
Excellent communication and customer service skills
High attention to detail with strong organizational and problem-solving abilities
Proficiency in Microsoft Office and general logistics technology systems
Active TSA clearance or a valid TWIC card (required)
Flexibility to work rotating schedules that include occasional nights and weekends (while maintaining a 40-hour work week)