Loans Operations Analyst, Citi

Citi

Location:
Malaysia, Kuala Lumpur

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The position is responsible for reconciliation and substantiation of Balance Sheet Accounts related to Lending Operations. Interpersonal skills include analytical, problem-solving and communication are required to support the team in driving full compliance of the policy, ensuring the accuracy and completeness of loan financial records including investigation of discrepancies and provide relevant remediation. Individual must be accountable, ethical, results oriented, trustworthy, and credible.

Job Responsibility:

Adhere to the operation manual to comply with Citi global balance sheet policies
Ensure the accuracy and completeness of balance sheet general accounts will manage preparing and monitoring loan general ledger accounts/reconciliation and reconciliation
Reconcile loan related general account balances against various sources and sub-ledgers
Daily activities includes zero balance account reconciliation (e.g., suspense/compensation/etc), loan product account (e.g., asset and liability general sub-ledger) and cash account (e.g., Nostro/etc) related to corporate lending
Identify and substantiate the discrepancies/variances through the reconciliation process
Collaborate with processing teams not limited to other departments (e.g., Finance, Risk, Cash, etc) to resolve the breaks and issues of the discrepancies/variances
Ability to analyze the account balance breaks and communicate findings clearly to stakeholders with effective remediation action plans
Timely management and escalation of all critical issues related to corporate lending balance accounts which may cause operational loss to Citigroup
Makes evaluative judgments based on the analysis of factual information and provides assistance in the implementation of loan documentation process improvements
Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies
Demonstrates an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams
Good communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while sensitive to audience diversity
Individuals at this level exhibit executional capabilities

Requirements:

1-3 years of relevant experience related to financial reporting and lending product general accounts usage
Understanding of bank accounting principles & policies
Extensive experience in working with variety of bank operation teams and finance departments
Demonstrate strong ability to analyze complex lending operation financial data, identify discrepancies and provide effective solutions on timely manner
Ability to work with various operation teams and departments (finance, business, risk management , etc)
Demonstrate the ability of managing operational risks and enhance controls in complex accounting processes related to corporate lending
Comply with applicable laws, rules, and regulations, and adhering to bank policies
Proficiency with Microsoft Office Suite (word, Excel, etc)
Ability to make decisions, problem solving Self-motivation comprehensive corporate loan Elementary level knowledge in bank accounting policy and corporate lending processes
Experience in project driving, process improvement, and coordination skills
Appropriate knowledge of bank operation risk events and accounting policies
Safeguard of Citigroup reputation and it’s clients and assets by driving compliance with applicable regulations, rules and regulations
Apply ethical judgment regarding personal behavior, code of conduct and business practices

What we offer:

Equal opportunity employer
Access to resources supporting well-being, growth, and work-life balance

Additional Information:

Job Posted:
August 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Loans Operations Analyst