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Loan Officer Assistant

raincitycapital.com Logo

Rain City Capital

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Location:
United States

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Category:

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Contract Type:
Not provided

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Salary:

60000.00 USD / Year

Job Description:

This is a full-time, hourly, non-exempt position. You will be working very closely with your loan officer (LO) to support their individual workflow. This means that a strong working relationship with your LO will be essential, but your day-to-day duties may vary.

Job Responsibility:

  • Help manage sales pipeline by building files in the CRM, collecting necessary documents for loan conditions, managing the file flow, and communicating status to customers
  • Ensure current guidelines are met, managed and adhered to while exercising discretion and prudent decision making on behalf of company, clients and LO
  • Assist in resolving client issues in the loan process
  • Understand our underwriting guidelines and manage transactions accordingly, including reviewing files for potential issues
  • Work directly with customers to build loan packages for underwriting, including obtaining documents and reviewing loan criteria and structure
  • Help maintain documentation of LO’s deals in the CRM throughout the life of the loan
  • Support loan servicing, which may include contacting clients for past due payments, extensions, and other service-level communications
  • Organize and manage LO’s contacts in the CRM

Requirements:

  • Minimum 2 years of experience in mortgage or real estate
  • Exceptional written and verbal communication skills
  • Strong interpersonal skills, with the ability to work out complex problems
  • Experience using an advanced CRM as well as the Microsoft Office Suite
  • Able to work in a fast-paced environment and manage conflicting priorities
  • Able to work additional hours when needed and attend weekly meetings during business hours
  • The employee in this position must be able to read, write, speak and understand English with exceptional fluency

Nice to have:

  • Experience as a loan officer assistant or processor
  • Driven to help others excel with a proven track record of building and maintaining client relationships
  • Self-driven, responsible, easily adaptable to change, and skilled in multitasking and follow-ups
  • Organized and enthusiastic about our company and customers and prepared to represent our mission statement of Real and Lasting Mutual Success
What we offer:
  • Full benefits (medical, dental, vision)
  • 401k
  • Paid holidays
  • Remote work environment
  • Per file bonus

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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