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Loan Officer Assistant

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Knock

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Location:
United States

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Category:
Finance

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Contract Type:
Not provided

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Salary:

56000.00 USD / Year
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Job Description:

Support the customer journey from application to initial disclosures, provide an overview of Knock’s products and programs, and assist Loan Officers by seeing customers through to a successful closing.

Job Responsibility:

  • Assist Loan Officers by gathering required documentation to complete the loan application
  • Work with borrowers and partners to help borrowers become pre-approved for the Knock Bridge Loan
  • Successful and effective pipeline management consisting of 200+ loan applications per month, per loan officer
  • Ensure minimum submission requirements and documents are met prior to submitting loans for disclosure
  • Follow up on disclosed loans to ensure they are signed in a timely manner
  • Assist both Loan Officers and Loan Assistants with any borrower requests
  • Assist in assigning new loan files to Loan Officers
  • Understanding of TRID guidelines and Loan Estimates
  • Work with internal risk and loan officers to ensure loans are properly set up and documented in Encompass
  • Excellent customer service is second nature
  • A quick study and self-starter
  • Collegially competitive
  • Responsive to internal stakeholders and external customer needs
  • Comfortable working autonomously
  • Promote a culture that puts People First
  • Continually learn, grow, and expand your knowledge of mortgage origination sales
  • Take on ad-hoc projects as they arise & always be willing to support your team where they need you

Requirements:

  • 1+ year experience as a Mortgage Loan Originator or Sales Assistant (Loan Officer Assistant)
  • Active NMLS license or ability to acquire an NMLS license within the first 90 days of hire
  • Experience using Encompass, Blend and/or Google Suite required
  • Comfortable with change and working in a fast-paced, startup environment
  • Team player and a fantastic communicator (written and verbal)
  • Ability to review and interpret internal guidelines
  • Process oriented with a keen eye for detail
  • Belief in creating diverse, equitable, and inclusive practices and programs
  • Have proven success working 100% remote in prior positions & are experienced working with a distributed, national team
  • Education: High school diploma or equivalent
What we offer:
  • Top tier medical, dental, & vision benefits for full time employees starting on the first day of employment
  • Flexible Paid Time Off for full time employees
  • Paid parental leave for all full time employees
  • One thousand annually for professional development
  • Life, AD&D and Disability insurance for full time employees
  • 401K (noncontributory by Knock) for all employees
  • $75 monthly allowance for health & wellness
  • Up to $400 monthly for a co-working space for eligible employees
  • $100 monthly allowance for home internet, mobile phone or other communication devices
  • $2,500 referral bonus for eligible employees

Additional Information:

Job Posted:
December 09, 2025

Expiration:
December 31, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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