Loan Documentation & Processing Senior People Manager

• Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
• Independently process and close loans within a complex loan operations environment
• Lead the team to drive and implement business initiatives, client solutions, and/or projects
• Develop and exercise business plans, policies and procedures
• Stay abreast of developments within the loan documentation/processing function and consider the impact to the business
• Ensure the integrity of process, operations, and associated results
• Analyze loan-related issues where actions must be recommended or taken
• Support internal clients and external corporate clients
• Assess service quality and identify areas for process improvement and technology enhancements
• Filter, prioritize, and validate complex material from multiple projects to define problems and develop solutions
• Define, develop, implement, and track margin-related KPIs and SLAs for the group
• Conduct discovery and due diligence activities with clients
• Coach and train new recruits
• Build effective relationships with colleagues, management, internal/external clients and stakeholders
• Persuade, influence, and negotiate with others through collaborative communication skills
• Assess risk when business decisions are made and demonstrate ethical judgement regarding personal behavior and business practices

• 6-10 years of Experience
• Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process
• Demonstrate understanding of Loan Processes, Procedures, Products and Services
• General awareness of managing, preparing, and reviewing loan documentation
• Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues
• Awareness of risk types, policies and control measures and processes
• Comply with applicable laws, rules, and regulations, and adhering to Policies
• People management experience
• Loan IQ a plus

Loan IQ

• Medical, dental & vision coverage
• 401(k)
• Life, accident & disability insurance
• Wellness programs
• Paid time off packages (vacation, sick leave, paid holidays)