CrawlJobs Logo

Live Streaming Operations Manager

vankaizen.com Logo

Van Kaizen

Location Icon

Location:
Colombia , Medellin

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

You will join our client, a leading provider of premium Online Gaming Software solutions, to lead the end-to-end operation of a large, 24/7 live streaming studio in Medellin. You’ll ensure uptime, quality service, and smooth production across all shifts while guiding a multi-layer on-site team of 200–300 people. You’ll collaborate with technical, network, and central operations teams to drive growth, expansion, and continuous improvement, reporting to the Head of Studios and serving as the main point of contact for clients and internal stakeholders.

Job Responsibility:

  • Lead and oversee 24/7 live streaming studio operations to ensure stability, uptime, and SLA compliance
  • Manage and develop a leadership structure of 3–4 managers overseeing multiple teams and shifts
  • Drive operational performance against KPIs, quality benchmarks, and service standards
  • Own studio expansion, launch, and improvement projects, including timelines and budgets
  • Establish, document, and enforce SOPs, workflows, and operational best practices
  • Maintain a safe, secure, and compliant working environment and address live incidents quickly
  • Partner with technical, IT, and network teams to resolve issues and perform root-cause analysis
  • Prepare, analyse, and present operational updates and KPI reports to senior stakeholders

Requirements:

  • Senior operations leader with proven experience running large-scale, fast-paced, 24/7 environments—preferably in live streaming, broadcast, gaming operations, or other highly technical services
  • Bachelor’s degree or higher
  • Experience overseeing 150+ employees across multiple teams
  • Fluent English and Spanish
  • Data-driven mindset with strong Excel skills

Nice to have:

  • Power BI and Jira
  • Experience in live video streaming or online gaming operations
  • Familiarity with technical or IT operations
  • Ownership
  • Decisiveness
  • A calm presence on the studio floor
  • Excellent communication across operational, technical, and executive audiences

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Live Streaming Operations Manager

Product Manager – Video Playback

Seeking a Technical Product Manager to own the roadmap and delivery of video pla...
Location
Location
United States , Los Angeles
Salary
Salary:
70.00 USD / Hour
bhsg.com Logo
Beacon Hill
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years in technical Product Management (media/streaming preferred)
  • Video playback product experience (frameworks, QoE, streaming workflows)
  • Strong technical skills: requirements, user stories, UAT, partnering with engineers
  • Proven Agile delivery experience across complex technical products
  • Excellent communication and ability to operate in fast-paced environments
  • Flexibility to support distributed teams and key live events
Job Responsibility
Job Responsibility
  • Own roadmap, sprint goals, and feature delivery for video playback products
  • Write user stories/requirements and manage UAT with engineering & QA
  • Coordinate releases, manage dependencies, and support live event playback
  • Translate technical challenges into clear product direction and communicate progress to stakeholders
  • Drive continuous quality improvements and stay current with emerging playback technologies
  • Fulltime
Read More
Arrow Right
New

Senior Product Manager, Live Ops

At Madbox, we believe in creating unique, engaging, and long-lasting mobile gami...
Location
Location
France , Paris
Salary
Salary:
Not provided
madbox.io Logo
Madbox
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in Product management or Live Ops within a mobile gaming environment
  • Strong analytical mindset and ability to structure & interpret data and make thoughtful data-informed decisions
  • Project management expertise, strong market knowledge, and organizational skills
  • Collaborative and iterative mindset, working effectively with cross-department teams, especially in areas of game design, data, user acquisition, and the game management team
  • Extensive experience using live ops tools, Customer Relationship Management (CRM) systems, and AB testing tools
  • Passion for mobile games, crafting high-quality player experiences, and bringing smiles to millions
Job Responsibility
Job Responsibility
  • Define and execute live operations strategy, ensuring a continuous stream of engaging content, events, and promotions that enhance player experience and business performance
  • Plan, schedule, and manage live events, from conceptualization to execution, making the most of the content developed by our teams and ensuring smooth deployment and performance tracking
  • Refine our game economy & monetization, finding opportunities to improve our ads/purchasing experiences, ensuring a strong value proposition on our content, and driving long-term revenue growth
  • Collaborate with our game design, marketing, and data teams to optimize & experiment with event designs - balancing variety, fun, and engagement with business objectives
  • Analyze and monitor game KPIs to measure the impact of live ops initiatives, identifying areas for improvement and iterating based on data insights
  • Leverage A/B testing and player segmentation, tailoring our live ops strategy to different audience segments, and maximizing effectiveness
  • Ensure operational excellence by continuously improving tools, workflows, and processes to streamline live operations execution
Read More
Arrow Right

Remote Finance Manager

Remote Finance Manager | Scaling Music & Live Events Business | Remote (UK Based...
Location
Location
United Kingdom , London
Salary
Salary:
50000.00 - 55000.00 GBP / Year
harmonicfinance.com Logo
Harmonic Finance™ | Certified B Corp
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fully qualified accountant (ACA/ACCA/CIMA)
  • Experience working within the creative, music, live events, media, or entertainment sector
  • Background managing or mentoring junior finance staff
  • Comfortable in high-volume, fast-paced environments with multiple revenue streams
Job Responsibility
Job Responsibility
  • Lead day-to-day finance operations across AP/AR, credit control, invoicing, settlements, expenses, and payments (with the help of 2 junior accountants)
  • Manage and mentor two junior accountants, ensuring strong controls and high-quality output
  • Business partner with the Directors/Founders and artist teams
  • Produce monthly management accounts with insight for senior leadership and artist teams
  • Own budgeting, forecasting, and cashflow planning across touring, live events, and multi-stream artist revenue
  • Maintain accurate financial records in Xero
  • complete reconciliations and ensure compliant documentation
  • Review profitability, project performance, and cashflow for tours and live events
  • Improve financial systems, reporting tools, and internal workflows to support scalability
  • Oversee payroll reviews, VAT and year-end accounts with external accounting firm
Read More
Arrow Right

Broadcast Engineer

We have an exciting opportunity for a Broadcast Engineer who is looking to work ...
Location
Location
United States , Hastings; Grand Island; North Platte; Lincoln
Salary
Salary:
Not provided
1011now.com Logo
1011 NOW
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Engineering or electronics degree or equivalent
  • 2-3 years of professional or broadcast experience
  • Experience with IP-based video/audio transport and streaming technologies
  • Ability to work flexible hours as needed to support 24/7 operation
  • Strong problem-solving skills and ability to work under pressure
  • Excellent communication and leadership skills
  • Possess and maintain a good driving record
  • Work closely with department managers and supervisor on urgent business operational tasks
  • Strategic, detail-oriented and highly self-motivated
  • Ability to operate and adapt in high-pressure situations
Job Responsibility
Job Responsibility
  • Maintain all broadcast systems and infrastructure at multiple sites while intentionally improving technology according to a plan
  • Maintain all engineering aspects of the technical facility including studio support, post-editing systems, field production support, office support and transmission of live/taped events & programs
  • Have knowledge regarding equipment, technology, and systems and be able to step in and assist in emergency situations
  • Performs regular maintenance tasks including repairs, equipment replacement, managing supplies, etc.
  • Documents and executes necessary corrective actions
  • Ensures all broadcast equipment is operating correctly before and during live broadcast and streaming events
  • Documents technical problems and reports them to the managers
What we offer
What we offer
  • Company vehicle available
  • Fulltime
Read More
Arrow Right
New

Level 2 Video Streaming Engineer

The Level 2 Video Streaming Engineer provides advanced operational support, trou...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent experience in: Computer Science, Information Technology, Telecommunications, Broadcast / Media Engineering
  • 2–4 years’ experience in video streaming, broadcast engineering, or media operations
  • Experience supporting live streaming, VOD platforms, or OTT services
  • Experience working in a NOC, broadcast operations, or managed services environment
  • Hands-on experience supporting live events and time-critical broadcasts
  • Familiarity with incident, problem, and change management processes
  • Strong troubleshooting and diagnostic skills under time-sensitive conditions
  • Solid understanding of video streaming architectures and workflows
  • Ability to analyse logs, metrics, and network traffic to isolate issues
  • Calm and methodical approach during live incidents and service degradation
Job Responsibility
Job Responsibility
  • Provide Level 2 support for live and on-demand video streaming services
  • Troubleshoot and resolve complex streaming, encoding, delivery, and playback issues
  • Investigate and resolve incidents escalated from Level 1 support within agreed SLAs
  • Perform root cause analysis and implement preventative and permanent fixes
  • Monitor stream health, latency, bitrate, QoS/QoE, and service availability
  • Support live events, broadcasts, and high-profile streaming sessions
  • Configure and maintain streaming infrastructure, encoders, players, and CDNs
  • Assist with onboarding new channels, customers, and streaming workflows
  • Apply software updates, configuration changes, and patches following change processes
  • Liaise with vendors, CDN providers, and third-party partners during incidents
  • Fulltime
Read More
Arrow Right

Technical Producer

The Technical Producer is responsible for overseeing and supporting the executio...
Location
Location
United States , Las Vegas
Salary
Salary:
Not provided
ufc.com Logo
UFC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree with studies in television production or digital media a plus
  • 4+ years of broadcast remote operations and studio production experience (preferably network level)
  • 2+ years of project management experience
  • Financial forecasts and budget preparation and management experience
  • Knowledge of production equipment functionality including video switchers, audio consoles, graphics platforms, replay servers, camera systems, signal transport and video transmission solutions
  • Ability to work in a fast-paced, team-oriented environment and manage multiple tasks simultaneously
  • Work well under pressure, including tight deadlines
  • Strong administrative and organizational skills
  • Excellent interpersonal, communication and conflict resolution skills
  • Excellent troubleshooting and problem resolution skills
Job Responsibility
Job Responsibility
  • Oversee and support the execution of UFC live events in various domestic and international regions including local language productions and on-air related initiatives
  • Supervise the technical aspects of the events including the on-air broadcasts, the in-venue productions, the worldwide transmissions, as well as coordination of event production logistics and assuring quality control of all sub-contracted operations
  • Facilitate internal and external live and posted productions, events and functions at UFC Apex
  • Oversee creative development and logistics of production related efforts for event week promotional initiatives, live events, and the execution of on-air and live streaming elements
  • Work closely with cross functional teams such as Sponsorship, Marketing, Operations, Regulatory and domestic and international television partners
  • Provide creative vision and critiques of various elements for production enhancements to improve fan experiences and quality of the events and broadcasts
  • Work closely with Technical Ops teams to maintain quality control of on-air product and by seeking continual improvements of future broadcasts and productions
  • Work with vendors to identify and secure required resources for various production needs
  • Collaborate with Operations Department to secure transport of production facilities and equipment for domestic and international events and ensure efficient load in, setup and execution of event and broadcast productions
  • Correspond often with event touring video, lighting, sound and comms departments on the functionality and integrity of UFC owned assets, facilitate repairs and ensure annual system maintenance is performed
  • Fulltime
Read More
Arrow Right

Manager, Strategic Events

The Associate Manager of Event Technology is a hybrid role that sits at the inte...
Location
Location
United States , Palo Alto
Salary
Salary:
100000.00 - 125000.00 USD / Year
confluent.io Logo
Confluent
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–5 years in event technology, marketing operations, or technical event production
  • Certified or highly proficient in at least one major event management software (EMS)
  • Understanding of API integrations and Zapier workflows
  • Proficiency in Excel/Google Sheets for data manipulation
  • Ability to remain calm under pressure, excellent project management skills, and a 'customer-first' mindset
Job Responsibility
Job Responsibility
  • Manage the end-to-end lifecycle of event platforms (e.g., Swoogo, Splash, or RainFocus)
  • Configure registration workflows, session catalogs, and speaker portals
  • Ensure seamless data integration between event platforms and internal systems like Salesforce, Salesloft, Sessionboard, and Swoogo
  • Coordinate with AV vendors to ensure high-quality streaming and troubleshooting for hybrid environments
  • Manage 'live day' technical support, ensuring low-latency streams and active engagement tools
  • Build and maintain event dashboards to track KPIs like registration pacing, attendee engagement, and ROI
  • Audit data for accuracy and compliance with privacy regulations (GDPR/CCPA)
  • Provide post-event reporting and actionable insights to leadership
  • Lead the deployment of on-site technologies, including badge printing, lead retrieval, and networking apps
  • Manage on-site technical vendors and temporary staff
What we offer
What we offer
  • Remote-First Work
  • Robust Insurance Benefits
  • Flexible Time Away
  • The Best Teammates
  • Experience Ambassadors
  • Open and Honest Culture
  • Well-Being and Growth
  • Fulltime
Read More
Arrow Right
New

Media Control Center Operator II

The Media Control Center Operator II (Overnight) is responsible for supporting t...
Location
Location
United States , Tempe
Salary
Salary:
26.50 - 36.00 USD / Hour
foxnews.com Logo
Fox News Media
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience performing live transmission signal check-ins with sites
  • Ability to troubleshoot video/audio issues in a fast-paced environment
  • Understanding of streaming (OTT) landscape
  • Familiarity with incident management and ticketing to internal and external partners
  • Willingness to work overnight hours as part of a 24/7 team
Job Responsibility
Job Responsibility
  • Responsible for QA, monitoring, reporting & incident management across all linear, streaming (OTT), and digital platforms during overnight hours
  • Perform the monitoring and switching of all inbound and outbound transmission systems
  • Perform live transmission signal check-ins with remote production venues during live events
  • Help troubleshoot and fix signal quality and routing issues and incidences according to standard operating procedures
  • Help set up equipment to receive and distribute feeds to and from the Media Control Center
  • Support communication with management teams, affiliates, and other third party or downstream partners
  • Support Business Continuity and Disaster Recovery teams
  • Partner with Live Media, Consumer Products & Engineering, and other Media Operations teams and step in to help in other areas as needed
  • Work closely with all business units and provides world-class customer service support
  • Jump on opportunities to learn new skills, especially in emerging technologies
What we offer
What we offer
  • medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits
  • Fulltime
Read More
Arrow Right