CrawlJobs Logo

Lifecycle Retention Specialist

lilosocial.com Logo

Lilo Social

Location Icon

Location:
Colombia

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

This is a dynamic, dual-focus role that requires a blend of exceptional project management and deep, hands-on technical skills in email and SMS marketing. You will be the central point of contact between the client and our internal teams, ensuring strategies align with client goals, deliver measurable results, and maintain the highest standards of quality and timeliness. Your day-to-day will be serving as the primary client liaison and project lead, overseeing the development and execution of all email and SMS deliverables. You will also be working hands-on in email marketing, working on the deployment of campaigns and automations.

Job Responsibility:

  • Hands-On Execution & Technical Deliverables: Klaviyo & Platform Management: Directly manage, build, QA, and deploy email campaigns and SMS messages within Klaviyo
  • Technical Build: Own the technical setup of marketing flows/automations (e.g., Welcome Series, Abandoned Cart), ensuring proper segmentation, trigger logic, and integration health
  • Quality Assurance (QA): Serve as the final technical checkpoint, rigorously testing deliverability, rendering, tracking, and segmentation before any email or SMS is deployed
  • Performance Monitoring: Proactively monitor key metrics (open rates, CTRs, conversion, ROI) and flag insights or anomalies to the Strategy team
  • Project & Account Management: Client Communication & Relationship: Serve as the main liaison, maintaining strong client relationships and translating their marketing needs into clear, actionable direction for the internal teams
  • Project Planning & Organization: Maintain comprehensive project plans and timelines for all assigned clients, managing priorities and deadlines to ensure the timely and high-quality delivery of all email and SMS assets
  • Internal Coordination: Coordinate daily with internal teams (Design, Content, Strategy) to ensure the required creative assets and copy are delivered on time and meet the technical specifications for deployment
  • Reporting Support: Organize performance data and help prepare audit/growth reports for Strategists to present to the client

Requirements:

  • Klaviyo Proficiency: You must have direct, hands-on experience managing, building, segmenting, and optimizing campaigns and flows within the Klaviyo platform for e-commerce/DTC brands
  • Digital Agency Experience: Proven experience in a fast-paced agency environment, managing multiple client accounts simultaneously
  • eCommerce / DTC Knowledge: Strong understanding of e-commerce business models and the critical role of email/SMS in the customer lifecycle
  • Proven Project Management Skills: Demonstrated ability to create and maintain project plans, manage complex timelines, and coordinate cross-functional teams (creative, strategy, tech) to hit delivery deadlines
  • Exceptional Communication: Experience in a client-facing role with the ability to clearly articulate technical requirements and manage constructive conversations both internally and externally

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Icon
View All Jobs In This Company
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Lifecycle Retention Specialist

Lifecycle Marketing Automation Specialist

The Lifecycle Marketing Automation Specialist designs, builds and optimizes auto...
Location
Location
United States , Everett
Salary
Salary:
27.40 - 34.61 USD / Hour
funko.com Logo
Funko
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience managing email automations and flows within Klaviyo or similar platforms
  • Strong understanding of CRM and lifecycle best practices
  • Experience with segmentation, A/B testing, and performance reporting
  • Proficiency in tools such as GA4, Klaviyo and customer data platforms
  • Curiosity to test new tools, strategies, and CRM Trends
Job Responsibility
Job Responsibility
  • Develop and deploy automated campaigns and lifecycle flows that support customer engagement, loyalty program growth, and retention goals
  • Build personalized journeys and implement dynamic personalization based on a customer’s first entry point, behavior, preferences, and purchase history
  • Work within our CDP and alongside internal analysts to build segmentation and contribute to LTV growth strategy
  • Audit existing automation setup and identify improvements and optimization opportunities
  • Establish best practices for campaign flow hierarchy and consumer touchpoints within their journey
  • Work closely with the CRM Content Specialist to understand A/B test learnings to ensure email best practices are met. Contribute to strategy for future A/B content tests
  • Work closely with third party tools and account managers to ensure we are utilizing our programs to their full capabilities
  • Keep up with industry trends and best practices, identifying opportunities for testing and optimization
  • Explore opportunities within current programs to integrate AI for smarter segmentation, predictions, and dynamic personalization
  • Define KPI’s and develop monthly reports against performance. Share and present insights with the CRM team and DTC leadership
What we offer
What we offer
  • competitive compensation package with full benefits
  • 401(K) plan with matching contributions from the company
  • creative work environment
  • additional discretionary bonuses/incentives
  • restricted stock units
  • Fulltime
Read More
Arrow Right
New

CRM Specialist

Groupon is a marketplace where customers discover new experiences and services e...
Location
Location
Spain
Salary
Salary:
Not provided
groupon.com Logo
Groupon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in CRM or a similar role, ideally within e-commerce or digital-first businesses
  • Exposure to consumer-focused strategies, primarily B2C
  • Hands-on experience with CRM platforms (e.g., Bloomreach, Braze, Salesforce Marketing Cloud, Iterable)
  • Comfortable using AI tools to improve efficiency, creativity, and analysis
  • Strong understanding of lifecycle marketing, customer segmentation (e.g., RFM models, behavioral triggers), and CRM KPIs (retention, open/click/conversion rates, reactivation)
  • Test-and-learn mindset with a willingness to iterate based on data
  • Excellent project management and cross-functional collaboration skills
  • Clear communicator with a user-first mindset and keen attention to detail
Job Responsibility
Job Responsibility
  • Design and execute lifecycle and monetization strategies aligned with key business goals, supporting customer acquisition, retention, and reactivation
  • Own end-to-end CRM projects—from planning to launch—ensuring timely delivery, cross-functional alignment, and executional excellence
  • Implement CRM workflows and campaigns (email, push, in-app, etc.) tailored to different customer segments and lifecycle stages
  • Collaborate with product, development, and marketing teams to integrate CRM tools and tactics seamlessly into broader initiatives
  • Leverage tools like Bloomreach (mandatory) to create personalized, automated journeys that drive engagement and revenue growth
  • Lead A/B tests and track campaign performance, providing insights and recommendations to continuously enhance CRM strategy and effectiveness
  • Incorporate AI tools to enhance personalization, streamline execution, and support day-to-day CRM workflows
Read More
Arrow Right

Group Product Manager

Be a key part of Circle K’s journey as we enhance our customer experience throug...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant experience (7+ years) in product management, with a specialized focus on loyalty programs, CRM, and customer lifecycle management
  • demonstrated success in leading and inspiring a team of product managers or specialists in the loyalty or CRM space
  • deep expertise in loyalty program design, development, and optimization, including understanding different program mechanics, reward structures, and member engagement tactics
  • strong understanding of CRM platforms, marketing automation, and data-driven personalization techniques to enhance the member experience
  • proven ability to use customer data and analytics to derive insights, measure program performance, and drive strategic decisions
  • experience with the technical aspects of loyalty systems, including integration with POS, e-commerce, and mobile app platforms
  • excellent cross-functional leadership, communication, and stakeholder management skills, with experience working in a global matrix organization
  • a strategic thinker with a customer-centric approach, passionate about building lasting customer relationships
  • bachelor’s or Master’s degree in Marketing, Business, Economics, Computer Science, or a related field
  • experience in the retail, CPG, or service industry with a large member base is highly desirable.
Job Responsibility
Job Responsibility
  • Create compelling personalized experiences that foster deep customer engagement, increase retention, and maximize customer lifetime value
  • lead the strategic development, implementation, and optimization of loyalty platforms
  • support on program benefits and member communication strategies
  • define the product vision for loyalty at Circle K
  • manage the product roadmap
  • leverage data to understand member behavior and preferences
  • collaborate with loyalty, marketing, digital, analytics, and operational teams to deliver a cohesive and rewarding experience.
Read More
Arrow Right

Group Product Manager

As the Group Product Manager for Global Loyalty & Merchandising, you will be a k...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant experience (7+ years) in product management, with a specialized focus on loyalty programs, CRM, and customer lifecycle management
  • Demonstrated success in leading and inspiring a team of product managers or specialists in the loyalty or CRM space
  • Deep expertise in loyalty program design, development, and optimization, including understanding different program mechanics, reward structures, and member engagement tactics
  • Strong understanding of CRM platforms, marketing automation, and data-driven personalization techniques to enhance the member experience
  • Proven ability to use customer data and analytics to derive insights, measure program performance, and drive strategic decisions
  • Experience with the technical aspects of loyalty systems, including integration with POS, e-commerce, and mobile app platforms
  • Excellent cross-functional leadership, communication, and stakeholder management skills, with experience working in a global matrix organization
  • A strategic thinker with a customer-centric approach, passionate about building lasting customer relationships
  • Bachelor’s or Master’s degree in Marketing, Business, Economics, Computer Science, or a related field
  • Experience in the retail, CPG, or service industry with a large member base is highly desirable
Job Responsibility
Job Responsibility
  • Create compelling personalized experiences that foster deep customer engagement and increase retention
  • Lead strategic development, implementation, and optimization of loyalty platforms
  • Support program benefits and member communication strategies in close collaboration with the Loyalty and Membership Experience team
  • Define the product vision for loyalty at Circle K
  • Manage product roadmap
  • Leverage data to understand member behavior and preferences
  • Collaborate with loyalty, marketing, digital, analytics, and operational teams to deliver a rewarding member experience
  • Fulltime
Read More
Arrow Right
New

Sr. Marketing Automation Specialist

The Sr. Marketing Automation Specialist will be the subject matter expert on all...
Location
Location
Canada , Mississauga
Salary
Salary:
80000.00 - 87000.00 CAD / Year
pointclickcare.com Logo
PointClickCare
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Diploma, degree or relevant certifications
  • 5+ years of experience in similar role
  • Experience working in a creative studio, agency, or production environment with familiarity of print, digital, social and video production techniques
  • Proficient at managing multiple projects concurrently
  • Strong communication skills and comfortable working with colleagues at all levels of seniority within the company
  • Must have a sharp attention to detail
  • Strong inter-personal skills
  • Strong analytical skills
  • Focus and on data driven insights and outcomes
  • Hands-on experience in Marketo and SFDC integrations
Job Responsibility
Job Responsibility
  • Hands-on development and execution of journey-based marketing campaigns including campaign assets, segmentation, list management, campaign flow, form creation, testing, tracking, and reporting
  • Ensure that we are operating in compliance with applicable privacy laws such as CASL and GDPR
  • Management of platform performance and database health, including users, roles, workspaces, programs, sync/system errors, tracking, automations, segmentation, channel management, retention policies and privacy policies
  • Work alongside other Digital Marketing Operations analysts and specialists to ensure accuracy of reporting and data governance programs
  • Monitor and update scoring, MQL and lead lifecycle operational programs to support alignment between Marketing, Sales, Customer Success, and other business units
  • Manage integrations, including CRM, event management platform, webinar platform, live chat, and other tools in the technology stack
What we offer
What we offer
  • Benefits starting from Day 1
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition … and more
  • Fulltime
Read More
Arrow Right
New

Cloud Defensive Security Engineer

As a Defensive Security Engineer, you will be part of the Cloud Defense team wit...
Location
Location
Spain , Barcelona
Salary
Salary:
Not provided
adevinta.com Logo
Adevinta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong hands-on experience designing, operating and troubleshooting Elastic deployments in production (on-prem or cloud-managed)
  • Experience building and operating log/telemetry pipelines into Elastic (Filebeat/Metricbeat/other Beats, Elastic Agent, Logstash, ingest pipelines)
  • Proficiency with Kibana: dashboards, visualisations, Lens, saved searches, alerting and spaces
  • Solid understanding of distributed systems basics relevant to Elastic (indexing, sharding, replication, cluster health)
  • Elastic Certified Engineer (or equivalent depth of experience), however certification is a plus
  • Experience with infrastructure-as-code (e.g. Terraform, Ansible, CloudFormation) to deploy and manage infrastructure
  • Experience with CI/CD pipelines (GitHub Actions, Jenkins, etc…) to automate configuration and infrastructure deployments
  • Hands-on experience with Linux systems, containers and Kubernetes (EKS or vanilla deployments)
  • Experience with public cloud environments, preferably AWS and/or GCP (cloud logging, IAM basics, network fundamentals)
  • Good understanding of core security and SOC concepts: logs vs events vs alerts, detections, triage and investigations
Job Responsibility
Job Responsibility
  • Redesign, evolve and operate our Elastic stack (Elasticsearch, Kibana, Elastic Security/Observability) as a core part of the Defensive platform
  • Own the ingestion pipelines for security and infrastructure telemetry (e.g. AWS/GCP audit logs, EDR telemetry, OS/syslog from Linux fleets and key application logs from our core products), including Beats/Agents, ingest pipelines and index lifecycle management
  • Pragmatically optimise Elastic for performance, scalability, cost and reliability (index strategy, shard planning, hot/warm/cold, retention policies)
  • Define and maintain standards and templates for indices, data streams, mappings and dashboards
  • Implement and maintain detection content in Elastic (KQL/EQL queries, rules, anomaly jobs) following defense-as-code practices: versioning, code reviews, testing and CI/CD
  • Collaborate with engineering teams, SOC and Incident Response to translate threat scenarios and cloud/runtime risks into Elastic rules, alerts and dashboards
  • Improve detections to reduce false positives and improve signal quality, based on feedback from SOC, IR and product teams
  • Contribute to internal tooling that improves detection engineering (e.g. shared rule templates, test harnesses, linters, rule packaging)
  • Manage Elastic infrastructure, data pipelines, and content deployments using IaC tools (Terraform, CloudFormation) and CI/CD platforms (GitHub Actions, Argo CD)
  • Integrate Elastic with other security and cloud services (e.g. EDR agents, cloud-native security tools, ticketing, notification channels, SOAR) to support end-to-end defensive workflows
What we offer
What we offer
  • An attractive Base Salary
  • Participation in our Short Term Incentive plan (annual bonus)
  • Work From Anywhere: Enjoy up to 20 days a year of working from anywhere
  • A 24/7 Employee Assistance Program for you and your family
  • Fulltime
Read More
Arrow Right

Storage Sales Specialist

Sales Specialists & Consultants are product, services, software or solution spec...
Location
Location
United States , Remote
Salary
Salary:
189500.00 - 445500.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • US Citizenship
  • 5-8 years of selling experience with a major storage company (Dell/EMC, Pure, NetApp)
  • Expert in working with indirect channel model
  • Deep competitive knowledge of at least 1 major storage vendor
  • Expert in selling complete data lifecycle management portfolio – block, file, backup, ransomware protection & others
  • Deep expertise in at least one of the major verticals (FSI, manufacturing, Healthcare) and related solutions
  • Ability to perform hands-on demo of portfolio sold in the past
  • Self-starter and able to ramp quickly
  • Proven experience in B2B sales with a 'hunter' mentality, focused on new business development
  • Strong understanding of the federal government and system integrator landscapes is preferred
Job Responsibility
Job Responsibility
  • Actively prospect, identify, and acquire new clients, primarily within the federal government and system integrator sectors
  • Develop and execute strategic sales plans to achieve individual and team targets
  • Build and maintain long-term relationships with key decision-makers, including government agencies and system integrators
  • Collaborate with cross-functional teams in a matrixed organization to ensure customer needs are met and opportunities are maximized
  • Utilize Salesforce and Microsoft Office tools to track sales progress, manage accounts, and report on sales activity
  • Responsible for sales of storage products and solutions within the Federal System Integrator Space
  • Uses advanced storage expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities
  • Creates and drives the storage sales pipeline
  • Captures leads outside of specialization and uses closed-loop lead management to ensure assignment and follow-up by others
  • Collaborates with the account pursuit teams to leverage their solutions expertise for business development
What we offer
What we offer
  • Comprehensive health and wellbeing benefits
  • Career development programs
  • Flexibility to manage work and personal needs
  • Inclusive workplace environment
  • Fulltime
Read More
Arrow Right
New

Engagement Manager

We are on a bold mission to create the best software services offering in the wo...
Location
Location
India , Coimbatore
Salary
Salary:
Not provided
techjays.com Logo
techjays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Client Relationship Management
  • Project & Delivery Oversight
  • Account Strategy & Growth
  • Escalation & Risk Management
  • Internal Stakeholder Coordination
  • Communication & Negotiation
  • Project Management Tools (e.g., Jira, Asana)
  • Client Lifecycle Management
  • People Management & Coaching
  • Analytical & Reporting Skills
Job Responsibility
Job Responsibility
  • Own strategic relationships with key clients
  • act as a trusted advisor and escalation point
  • Identify business opportunities and align internal resources to meet client goals
  • Lead client onboarding, quarterly business reviews (QBRs), and renewal/expansion discussions
  • Drive continuous improvement in client satisfaction, retention, and growth metrics
  • Analyze account performance data to provide insights and actionable recommendations
  • Collaborate with sales/account managers to identify upsell and cross-sell opportunities
  • Ensure smooth coordination between client-facing and technical/delivery teams for seamless execution
  • Lead, coach, and inspire a team of client engagement managers,delivery leads, and specialists
  • Set performance objectives, conduct reviews, and support career development planning
What we offer
What we offer
  • Best in class packages
  • Paid holidays and flexible paid time away
  • Casual dress code & flexible working environment
  • Medical Insurance covering self & family up to 4 lakhs per person
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Australia Jobs Canada Jobs Poland Jobs Ireland Jobs Spain Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2025 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy