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By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too. How would you like Sundays off? Yes, every Sunday we’re closed!
Job Responsibility:
Drives, monitors, and achieves profit, sales and performance goals according to National Vision standards
Monitors retail operating costs, budgets, and resources
Optimizes and oversees the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines
Identifies areas of opportunity and creates an action plan for improvement
Conveys a commitment to providing outstanding customer service and ensures all associates do the same
Ensures quality standards are met
Ensures effective merchandising and execution of marketing, pricing promotions, and initiatives according to Brand and Company standards
Supervises and motivates Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions
Assists the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff
Leads and coaches associates towards the attainment of sales and customer service goals
Mentor potential Apprentice Opticians as permitted by law
Requirements:
Fluent in reading and speaking both English and Spanish
Maintain Optical license as required by the state
Optical sales experience
Supervising experience is preferred
Proven ability to lead, coach and build associate relationships
Sound understanding of store operations and standards for success
Strong communication skills (both oral and written) for effective management of teams
Exceptional customer service skills
Strong organizational skills for planning work and continuously monitoring progress towards goals
Ability to analyze, create, and understand financial reports
Demonstrated ability to analyze and solve problems of varied scope