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Performs multi-stepped clerical, technical, and/or public service library activities of limited complexity utilizing the library’s online total integrated system. Supports both Miner Library’s Access Services and History of Medicine.
Job Responsibility:
Assists faculty, students, staff, researchers, vendors, patients and their families, and the general public via phone, email, or in person at the library’s main public service point
Supports patrons with general library information, catalog searches, technical troubleshooting, and triages issues to other teams as needed
Assist the History of Medicine Section with the preservation, organization, and promotion of historical materials, including digitization, rehousing and description of archival materials, writing a monthly blog post to highlight HoM collections, and other special projects, as needed
Performs library fulfillment activities
Searches and verifies bibliographic information, and/or locates materials utilizing a variety of specialized library tools
Handles circulation of library materials, processes customer registrations, hold and transit requests, assists with circulation record and print collection maintenance
Provides informal, impromptu technical support of library computers, scanners, printers, and photocopiers
Assists and advises faculty and staff on the use of the Course Reserve Collection
Receives and processes faculty requests to add or remove materials to/from the collection
Collects library’s outgoing intramural and US postal mail and transports to Medical Center Post Office
Retrieves, sorts and distributes incoming library mail
Opens the Library on weekdays to allow patron access to library services
Serves on appropriate committees or groups within IIE and the University of Rochester Libraries
Attends department, committee, and general staff meetings, and workshops and training sessions
Requirements:
Associate’s degree or an equivalent combination of education and experience required
2 years relevant experience required
Experience working in an academic library preferred
Ability to understand specific library rules, procedures, and organization required
Ability to perform detailed work with accuracy in a rapidly changing environment required
Ability to set and adjust priorities required
Working knowledge of Alma service platform preferred
Nice to have:
Experience working in an academic library preferred
Working knowledge of Alma service platform preferred