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Step into the role of Lending Ops Analyst where role is responsible for proactively managing a portfolio of lending cases providing ‘best in class’ post sanction security documentations and processing, maintenance support primarily to Credit Managers and Case Managers and Relationship Directors/Relationship Managers (RDs/MDs) with varying client base coupled with simple and complex group structures underpinning lending & Collateral requirements. Additionally contribute towards operation readiness with Ops changes due to project like UKCLOP and Mersey in form of training, creating SOP, etc.
Job Responsibility:
Responsible to ensure teams' adherence to SLA and quality along with very high degree of engagement with multiple stakeholders, such as coverage heads, legal, etc.
Working with functional heads to ensure operational readiness of UKCB Ops
Drive a communication strategy allowing UKCB lending Ops leadership to communicate strategic priorities stakeholder
Work closely with the Leadership to understand the volumes and margins, analysing the trends and changes to market conditions
Helping to shape forecasts and business initiatives to drive efficiency
Develop a comprehensive understanding of end to end lending processes
Taking ownership and providing oversight for a number of strategically important ad hoc initiatives/projects
Support continuous improvement of the operational process and the development of Best Practice
Suggesting ideas to improve systems and processes where necessary and evaluate the benefits and risks of such proposals
Ensuring all activities & duties are carried out in full compliance with regulatory requirements, Enterprise wide risk management framework & internal policies
Support with day-to-day Wholesale Lending initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise
Monitoring the bank’s lending operations to ensure that they are conducted in an efficient and effective manner and comply with relevant regulatory requirements
Collaboration with teams across the bank to align and integrate Wholesale Lending processes
Identification of areas for improvement and providing recommendations for change in Wholesale Lending processes
Development and implementation of Wholesale Lending procedures and controls to mitigate risks and maintain operational efficiency
Development of reports and presentations on Wholesale Lending performance and communicate findings to internal senior stakeholders
Identification of industry trends and developments to implement best practice in Wholesale Lending Services
Participation in projects and initiatives to improve Wholesale Lending efficiency and effectiveness
Requirements:
Detailed understanding of the end to end lending process and its component functions e.g. Client, Relationship point, Credit, Post sanction fulfilment etc.
prior experience of Test Scripts, UAT, regression, Documentation, Training Guides, SOP updates
prior experience of project management and process changes
preferably a qualified MBA with minimum 8-10 years of experience
Excellent verbal & written communication & relationship skills
Good influencing and negotiation skills and excellent communication and interpersonal skills
Must be able to demonstrate and provide examples of strategic and analysis ability
Strong ability to adopt a flexible approach to work and coping with high variability of work
Proven ability to build, manage and sustain strong professional relationships with senior stakeholders
Excellent excel and Powerpoint skills, with the ability to storyboard and produce best in class presentations
Ability to drive the team’s agenda in large forums spread across various locations