Learning & Enablement Content Specialist Intern Job at efficy (Brussels)

Technical Learning Specialist

Figma is seeking a Technical Learning Specialist to help upskill our Product Sup...

Location

United States , San Francisco; New York

Salary:

122000.00 - 215000.00 USD / Year

Figma

Expiration Date

Until further notice

Requirements

3+ years of experience in a training role, with experience authoring, delivering, and/or facilitating training on technical or SaaS products
Knowledge of best practices in instructional design and adult learning theory, as well as experience implementing them using AI or other emerging technologies
Experience prioritizing competing requests and navigating ambiguity to achieve strong outcomes
Ability to manage constantly evolving projects while providing clarity and vision to key stakeholders
Desire to collaborate effectively and identify the most impactful ways to serve your audiences

Job Responsibility

Create high-value learning programs to empower Product Support Specialists in handling complex and technical customer queries, especially around developer-focused features like Dev Mode, Figma Make, REST APIs, and future developer-oriented Figma product offerings
Leverage AI to move faster in building training programs and developing simulation or practice environments that support real-world application of learning content
Partner with internal knowledge management teams to document processes, products, and feature updates, and to build a well-rounded enablement strategy that ensures Specialists are informed and equipped to resolve customer questions
Assess training needs and knowledge gaps through close collaboration with Support teams and managers to understand (and replicate) where customers are getting stuck and where Support can help unblock them
Analyze training effectiveness through business-focused metrics such as speed, quality, and customer satisfaction

What we offer

equity
health, dental & vision benefits
retirement with company contribution
parental leave & reproductive or family planning support
mental health & wellness benefits
generous PTO
company recharge days
a learning & development stipend
a work from home stipend
cell phone reimbursement

Fulltime

Sr. Learning Technology & Governance Specialist

The Sr. Learning Technology & Governance Specialist is responsible for bridging ...

Location

United States , Madison

Salary:

91000.00 - 155000.00 USD / Year

Exact Sciences

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Instructional Design, Learning Technology, Educational Technology, Information Systems, Business, or a related field
or High School Diploma/General Education Degree and 4 years of relevant experience
6+ years of professional experience in learning technology, learning operations, enablement operations, or a related function
Demonstrated ability to administer and optimize learning or enablement platforms, including system configuration, enhancements, user support, and content governance workflows
Advanced proficiency in administering and optimizing learning and enablement technologies, including platform configuration, enhancements, integrations, and reporting
Strong digital fluency with enterprise collaboration and productivity tools, including effective use of cloud-based platforms, communication tools, and secure content-sharing environments
Advanced proficiency in Microsoft Office programs, including Word, Excel, PowerPoint, Outlook, and SharePoint, with the ability to create documentation, track workflows, and develop stakeholder-ready materials
Demonstrated ability to perform the essential duties of the position with or without accommodation
Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis

Job Responsibility

Own, manage, and optimize learning technologies across the commercial learning ecosystem, serving as the primary point of accountability and systems administrator for learning and enablement platforms
Lead vendor partnerships for assigned platforms by managing relationships, conducting regular business reviews, aligning enhancements and roadmaps, and ensuring performance expectations are met in partnership with IT, Procurement, and Compliance
Manage system enhancements and releases by gathering requirements, coordinating testing, and partnering with vendors and internal stakeholders to support adoption and scalability
Operationalize content governance for commercial learning assets by implementing standards, processes, and workflows in alignment with enterprise compliance and governance requirements
Implement and maintain governance workflows that enable content organization, version control, discoverability, aligned review cadences, and audit readiness across learning technologies
Establish and maintain content ownership and accountability models for learning and enablement assets, ensuring alignment with enterprise governance expectations
Partner cross-functionally with Learning Experience Design, IT, Compliance, Legal, and Commercial stakeholders to ensure learning technologies and content meet regulatory, business, and learner needs
Stay current on emerging learning technologies, industry trends, and best practices, evaluating relevance and informing recommendations for future enhancements within enterprise standards
Apply advanced stakeholder management and influence skills to partner effectively across Learning Experience Design, IT, Compliance, Legal, Commercial, and vendor organizations
Exercise excellent communication skills to translate technical concepts, governance standards, and system impacts into clear, actionable guidance for diverse audiences

What we offer

Paid time off (including days for vacation, holidays, volunteering, and personal time)
Paid leave for parents and caregivers
A retirement savings plan
Wellness support
Health benefits including medical, prescription drug, dental, and vision coverage
Bonus eligibility

Fulltime

Call Center Knowledge Management Specialist

In this unique role, you will be collaborating with many partners within the bus...

Location

United States , Baltimore

Salary:

56778.00 - 82328.25 USD / Year

IKEA

Expiration Date

Until further notice

Requirements

Minimum of High School diploma, GED, or equivalent education
Minimum 3 years of experience working with communication
Minimum 2 years in Learning & Development platform/software implementation and utilization
Experience presenting and leading in front of local management and global partners
Strong consultation and communication skills, especially in written and verbal presentation
Strong stakeholder management skills
Experience working in a call center in a role that disseminates information internally to ensure all members of the team have accurate information
Worked with customers to understand their information in connection to omnichannel shopping experiences
Ability to write information in a customer-facing way
Passionate about understanding customer behavior and needs, and designing a unique remote experience that exceeds customer expectations

Job Responsibility

Ensure local translation of knowledge content, assuring cultural relevance, in order to secure accessible knowledge for customers and co-workers
Maximize potential and quality of natural language self-serve tools (i.e. Chatbot) to improve effectiveness and quality of service delivered
Provide the country Call Center team with internal specific communications, e.g. newsletters, local business plan, in order to ensure involvement and engagement among local co-workers
Identify the learning needs for co-workers, together with Quality Specialists, in order to enable continuous learning and development
Ensure, in collaboration with People & Culture, and Resolutions and Sales Specialists, local learning design as well as planning and coordinating learning deliveries, in order to enable qualitative and efficient trainings
Ensure collaboration with group Customer Knowledge Specialists and country Leadership & Competence to secure that local knowledge base is relevant
Review knowledge additions from Sales/Resolutions Specialists in order to secure knowledge standards are followed, leveraging and rewording relevant inputs for use in customer-facing knowledge sources

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

AI & Analytics Workload Specialist

The HPE Worldwide Hybrid Cloud Acceleration Team is seeking a technically skille...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

2 - 4 years of hands-on experience in building or validating AI and Analytics solutions, with a focus on real-world enterprise use cases
proven experience developing or deploying AI-powered applications such as Retrieval-Augmented Generation (RAG) systems, conversational AI/chatbot solutions, ML model pipelines for analytics or inference
strong proficiency in Python and familiarity with common AI/ML frameworks (e.g., LangChain, Hugging Face, PyTorch, TensorFlow, OpenAI APIs)
hands-on experience with data manipulation, embedding/vector databases (e.g., FAISS, Chroma, Weaviate), and prompt engineering
experience with virtualization platforms (e.g., VMware, KVM) and containers (e.g., Docker, Kubernetes) is a plus
familiarity with deploying AI workloads in cloud environments (e.g., Azure, AWS, or GCP), particularly using GPU-accelerated instances, is a plus
strong written and verbal communication skills, with the ability to explain complex technical ideas clearly
bachelor’s degree in computer science, Data Science, Engineering, or a related technical field.

Job Responsibility

apply technical expertise to design and validate AI/Analytics workload solutions
contribute technical assets such as demos, white papers, videos, blogs, labs, and internal enablement materials
collaborate with stakeholders to define the scope and align solutions with business needs
leverage internal infrastructure and AI-powered tools to accelerate development and validation
create compelling enablement content for the field, partners, and customers
support solution adoption through TekTalks, webinars, Slack forums, and internal events
integrate assets with field tools and help measure asset utilization
invest in technical and personal growth through internal training, certifications, mentorships, and participation in HPE’s Technical Career Path (TCP)
contribute to team goals, mentor peers, and participate in a collaborative engineering environment.

What we offer

health and wellbeing benefits
personal and professional development programs
inclusive workplace environment.

Fulltime

Learning and Development Specialist

The Learning and Performance Specialist plays a critical role in ensuring the sm...

Location

United Kingdom , London

Salary:

Not provided

Gravita

Expiration Date

Until further notice

Requirements

Experience in a learning and development role, with a solid understanding of instructional design, adult learning theory and learning science
Ability to design engaging learning using digital tools such as Articulate Storyline or Rise, alongside video or animation platforms
Familiarity with learning management systems and data-driven evaluation to assess impact and refine learning and performance interventions
Experience conducting learning needs analysis and recommending solutions beyond training, including process, tools and ways of working
Confident using AI tools to improve content creation, workflow efficiency and quality, with a strong commitment to responsible and accurate use
Excellent communication and stakeholder management skills, with the ability to collaborate effectively across teams
Strong analytical, organisational and problem-solving skills, with attention to detail and an understanding of project management fundamentals

Job Responsibility

Support in the design and delivery of engaging learning experiences using various formats, including workshops, e-learning, and on-the-job training
Optimise and curate Gravita’s Learning Management System (LMS) in partnership with Compliance to enable self-paced learning - maximise engagement with the platform
Support in the design and delivery of effective on-boarding programmes
Support in the management and co-ordination of the performance development cycle, including support for goal setting, development planning and performance check-in’s, optimising the HRIS, Bob Talent module to enable this
Monitor and report on training metrics to assess the impact on employee performance and business results
Work with Compliance to ensure we meet our regulatory requirements for CPD
Assist facilitators, vendors, and internal trainers with materials and logistics
Create and update learning materials including: slide decks
learner guides and job aids
templates

What we offer

Your development won’t be forgotten, our development support is extraordinary for a firm of our size

Fulltime

Training & Development Manager

As the Training & Development Manager, you will lead a team of Training Managers...

Location

United Kingdom , Manchester

Salary:

Not provided

DELIVER

Expiration Date

Until further notice

Requirements

Proven experience in designing, delivering, and scaling learning programs within large, fast paced organisations, ideally in a contact centre or BPO environment
Strong background in training delivery and facilitation, with the ability to engage diverse audiences and achieve measurable learning outcomes
Expertise in instructional design with hands on experience using e learning authoring tools such as Articulate, Gomo, or similar platforms
Strong leadership and emotional intelligence, with the ability to inspire, coach, and manage diverse teams across multiple locations
Exceptional stakeholder management skills, with experience collaborating with senior leaders and external partners
Ability to prioritise and execute multiple complex initiatives in a dynamic environment
Exceptional analytical and communication skills, with the ability to leverage training, onboarding, and learning insights to shape strategic development initiatives and deliver measurable outcomes
Working proficiency in a second language is desirable
Be part of a 24/7 on-call rota, roughly 2 weeks per quarter (On-call incident management coverage including nights, weekends, bank holidays)
Will require international travel

Job Responsibility

Lead and mentor Training Managers and learning specialists to deliver consistent, high quality learning initiatives across global customer care support operations
Design and oversee induction, change, and ongoing learning programs that accelerate onboarding, build capability, and support continuous improvement
Collaborate cross functionally to identify training needs, address skill gaps, and deliver tailored learning solutions that drive measurable performance improvement
Drive learning innovation through technology and blended models, including e learning via LMS, AI powered authoring tools, instructor led training (ILT), and Train the Trainer programs
Maintain global training standards through content quality control, LMS governance, trainer accreditation, and analytics to measure learning impact and ROI
Leverage data insights to assess training effectiveness, identify automation and efficiency opportunities, and continuously improve learning strategies
Partner with external vendors and BPOs to ensure consistent delivery of Deliveroo’s learning standards across global markets
Lead change and enable adoption during major operational transitions, ensuring clear communication, smooth implementation, and lasting impact

What we offer

A competitive and comprehensive compensation and benefits package
Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
Up to 5% matched pension contributions
Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership

Fulltime

AI Enablement Specialist, Digital Employee Experience

The AI Enablement role will be responsible for building, supporting, and enhanci...

Location

Canada , Halifax

Salary:

Not provided

ResMed

Expiration Date

Until further notice

Requirements

4+ years progressive IT support, escalation handling, technical support, and incident resolution, with a shift into learning AI tools and adoption
Solid foundation in AI tools, workflows, and ability to help navigation of usage
Strong expertise in Microsoft Power Automate (flows, connectors, integrations with Outlook, Teams, SharePoint, etc.)
Experience with or strong want to enhance knowledge of Copilot Studio, AI Connectors, and OpenAI, deployment, monitoring, permissioning
Solid foundation in MS Graph permissions and authorization
Understand concept of Entra app registration and RSC permission (Resource Specific Content), as well as application delegation
Understanding of Governance and Purview, with the ability to provide access support and visibility to Privacy, Internal Audit, and GRC Risk teams
A strong want to help and empower end users in their AI journey
High comfort level in working with and supporting all levels of the business and presenting globally
High learning agility to dig into new technology and ideas as they are presented to the business

Job Responsibility

Work with Resmed team members to support design, development, and deployment of custom copilots, chatbots, and GPT-based assistants using Azure OpenAI, Copilot Studio, and Power Platform within the framework of Resmed’s best practices
Integrate new requests for Teams Apps and maintain secure, compliant AI integrations with all Microsoft 365 tools (Teams, SharePoint, Outlook, etc.)
Identify access permissions via Azure AD as they come in
request DWP support if needed
Develop and deploy Granular permission with ChatGPT via Groups
Help pilot and support any AI-enhanced workflows for business teams and scale successful use cases as needed
Fine-tuning prompts and grounding for agents with data stored in Resmed’s ecosystem
Continuously test and refine AI solutions to improve performance, accuracy, and user experience
Support Entra App Registration and provide least privilege and access
Manage and resolve incoming support request through the myITServices queue

Fulltime

HPE Morpheus - Presales Architect

The Morpheus Enterprise Pre Sales Engineer acts as the technical champion for th...

Location

Australia , Sydney

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Information Technology, or a related field recommended
4‑8 years of experience in IT infrastructure, cloud, virtualization, or hybrid‑cloud automation, preferably in a technical‑selling or enablement role
Preferred hands‑on experience with Morpheus Enterprise (or comparable orchestration platforms) and at least one major hypervisor (VMware ESXi, KVM, Hyper‑V)
Strong background in designing/operating private, public, or hybrid cloud architectures
Working knowledge of Linux and Windows OS, networking, storage (SAN/NAS, iSCSI, SDS)
Experience with automation/scripting tools such as PowerShell, Bash, Ansible, Terraform
Familiarity with HPE’s hybrid‑IT portfolio and the competitive landscape
Preferred experience with products like VMware VRA, Nutanix, Cloud Bolt
Technical‑selling & presentation – ability to translate complex orchestration concepts into clear business value for end‑customers
Excellent communication skills: adept at tailoring messages to mixed technical and executive audiences

Job Responsibility

Lead discovery sessions to map customer needs, policies, and multi‑cloud strategies to Morpheus Enterprise capabilities
Deliver technical presentations, live demos, and architecture reviews that highlight automation, cost‑saving, and self-service benefits
Partner with HPE sales, account executives, and product managers to position Morpheus Enterprise in winning deals
Develop solution‑level proposals, ROI/business‑case models, and answer RFP/RFI questions
Provide feedback from the field to product teams to shape roadmap and improve enablement content
Work closely with the Morpheus sales specialist to qualify leads and ensure a strong pipeline of potential customers
Collaborate and provide feedback on best‑practices, playbooks, and success‑story collateral
Contribute to internal “field readiness” forums and share lessons learned across the customer ecosystem
Stay current on hybrid‑cloud trends, competing platforms, and emerging automation tools
Work closely with HPE presales, engineering, and professional services to ensure seamless solution hand‑off

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Learning & Enablement Content Specialist Intern

efficy

Location:
Belgium , Brussels

Category:
Education

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 19, 2026

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