Learning Coordinator

• Run engaging orientation sessions that introduce company culture, warehouse safety, and job expectations
• Facilitate training for certified roles, cross-training, and retraining based on business needs
• Create and update SOPs, job aids, and process guides to reflect current workflows
• Observe associates in real-time and provide hands-on coaching to correct errors, improve performance, and reinforce standard work
• Create updated training materials as processes change or are implemented
• Maintain accurate training documentation and monitor key learning metrics like completion rates, certification status, and audit results
• Collaborate with Continuous Improvement and Process Engineering to improve workflows, translate changes into training, and reinforce adoption across the floor
• Demonstrate strong interpersonal skills, collaborating effectively with all levels across the Fulfillment Center teams

• High school diploma or equivalent educational degree
• Associate’s degree in training & development or a related field is preferred
• 2+ years of experience in a fulfillment, logistics, or manufacturing environment
• 1+ years in a training, onboarding, or coaching role
• Bilingual in Spanish required
• Strong communication and facilitation skills
• Ability to coach and reinforce standard work in the fulfillment center
• Comfortable working on the warehouse floor and partnering with supervisors to solve day-to-day training gaps
• Proficiency with Google Workspace or Microsoft Office
• Evening, Weekends, and holidays may be required depending on business needs

Experience with Learning Management Systems (LMS), Lean/CI principles, or SOP development strongly preferred

• Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees
• Company HSA contribution
• 120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time, plus Company Holidays
• 401 (k) with Company deposit and match
• Discounted prices on our catalog of European car parts
• Quarterly bonus opportunity of up to $900