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The Learning Coach serves as the primary point of contact for students and families throughout the non-traditional, 12-month academic year. Learning Coaches hold regular 1:1 meetings with students, review academic pacing and progress, update plans of study, coordinate with teachers, provide retention insights, and document all communication using standardized tools. This role directly contributes to consistency in student support, clarity in expectations, and alignment across the academic and student support teams.
Job Responsibility:
Serve as the main point of contact for a roster of middle and/or high school students
Hold regular 1:1 virtual meetings to support pacing, planning, organization, and academic expectations
Maintain consistent communication with students and families
provide timely responses through approved communication channels
Offer encouragement, accountability, and problem-solving support
Represent student’s needs in conversations with teachers, counselors, and other school staff
Conduct onboarding and orientation for new students
Update Plans of Study and assist with course planning, sequencing, and changes
Understand and communicate graduation requirements, NCAA eligibility considerations, and AP course processes
Monitor pacing and academic progress
identify concerns early and implement academic support measures
Refer students to the appropriate school support services (GOAL, counseling, teacher 1:1s) as needed
Maintain accurate notes, communication logs, and student status updates in school systems
Prepare and share regular student progress updates with families
Follow standardized processes and use required tools for documentation and reporting
Participate in weekly coaching meetings and training sessions
Engage in 1:1 check-ins with the Head Learning Coach and Head of Community Life
Partner with teachers, counselors, and the support team
Contribute and adapt to evolving needs of the school community and take on additional responsibilities as assigned
Requirements:
Bachelor’s degree preferred (or Associate’s with significant relevant experience)
2+ years of experience working with middle or high school students required
Strong relationship-building and remote communication skills
High level of organization, responsiveness, and ability to manage a structured workload independently
Technologically confident and willingness to learn new systems and procedures
Professional tone and demeanor in communication with students, families, and colleagues
Ability to de-escalate concerns and navigate challenging conversations effectively
Alignment with USPA’s values of accountability, flexibility, excellence, and human connection
Nice to have:
Experience in areas such as case management, coaching or mentoring, client support, youth development, or academic advising