CrawlJobs Logo

Lead UX Strategist

resourcefultalentgroup.com Logo

Resourceful Talent Group

Location Icon

Location:
United States, Manhattan, New York

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

160000.00 - 180000.00 USD / Year

Job Description:

We are looking for a Lead UX Strategist for our client, a software development company in the B2B SaaS space. In this role, you will take ownership of the user experience end-to-end. You'll work closely with product and engineering teams to shape the vision, define the direction, and translate complex challenges into intuitive, effective, and impactful experiences.

Job Responsibility:

  • Define the UX vision and strategy, aligning design decisions with both user needs and business goals
  • Translate strategy into practice by creating user flows, wireframes, prototypes, and polished designs
  • Conduct and synthesize user research, market insights, and product data to guide direction
  • Establish experience principles, journey maps, and frameworks that influence product roadmaps
  • Collaborate with product managers and engineers to ensure strategy is carried through in execution
  • Switch between big-picture planning and hands-on design execution as needed
  • Evaluate outcomes of your UX strategy using usability testing, feedback, and metrics

Requirements:

  • 7+ years of experience in UX / product design with a proven record of strategic impact
  • A portfolio that demonstrates both design craft and strategic thinking
  • Background working in SaaS / B2B environments
  • Ability to move between high-level vision and detailed design work
  • Strong communication skills—you can explain the “why” behind your decisions to varied audiences
  • Familiarity with design systems and cross-platform consistency
  • Comfort working across research, design, and business alignment

Nice to have:

  • Experience defining and tracking UX KPIs
  • Knowledge of accessibility and inclusive design practices

Additional Information:

Job Posted:
December 11, 2025

Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Lead UX Strategist

Senior UX Design Strategist

As a Senior UX Designer/Strategist you’ll be contributing and holistically desig...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of relevant UX design/UX Research experience
  • Extensive hands-on experience leading UX design and experience with qualitative and quantitative UX research in a product design environment across the Design Thinking stages
  • Experience leading and conducting generative and evaluative user research
  • Must be able to design and facilitate design workshops relating to UX Research, Product visioning (both in-person & remote)
  • Creative problem solver comfortable dealing with uncertainty
  • Self-starter with the ability to define goals and strategies
  • Able to combine strategic thinking with pragmatism without sacrificing quality
  • Proactive and positive attitude, with strong attention to detail & analytical skills
  • Outstanding written and oral communication skills
  • Significant experience working with senior stakeholders and engineers
Job Responsibility
Job Responsibility
  • Develop strategic, user-focused digital experiences for multiple key audiences
  • Identify and create user personas-based key in system users
  • Work with the Head of Design & UX and Product team to provide direction whenever UX related interaction is needed
  • Conduct A/B testing and drive efficiencies and change through metric driven findings
  • Produce UX roadmaps for a variety of B2B, B2C clients
  • Plan and implement data-driven strategies to help clients reach business goals through deliverables such as content strategy documents and website information architecture
  • Lead a variety quantitative and qualitative UX research including user interviews, co-creation, journey mapping, usability and concept tests and surveys, ensuring that actionable results are delivered and shared
  • Present and communicate research results and recommendations to stakeholder teams and the larger organization when needed
  • Define relevant metrics for benchmarking and measurement of journeys
  • Design and facilitate Design Thinking workshops that support product strategy / vision
  • Fulltime
Read More
Arrow Right
New

Experience Strategist

As an Experience Strategist, you connect the dots between user needs, business g...
Location
Location
Canada , Saskatoon
Salary
Salary:
Not provided
zu.com Logo
zu.com communications
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years proven experience as a Design Strategist, UX Designer, Service Designer, UX Researcher, Analyst or similar strategic role in an agency, consultancy, or in-house
  • Education or training in UX, ideally supported by a certificate or coursework in UX/UI Design, UX Research, HCI, CUA, or a related discipline (Neilsen Norman, AJ & Smart, Human Factors International, IDEO, etc)
  • Demonstrated ability to lead user research, facilitate collaborative sessions, and deliver actionable design strategies
  • Expertise in human-centered design, information architecture, and journey mapping for complex products or services
  • Strong presentation and facilitation skills with the ability to align and influence stakeholders from multiple disciplines
  • Excellent written, visual, and verbal communication skills
  • you can distill complexity into clarity
  • Familiarity with tools like Miro, Figma, or other mapping/prototyping tools is a plus, but not required for day-to-day work
  • Comfortable working across industries and adapting to varied client needs and levels of design maturity
  • A user focus and ability to prioritize user needs and usability principles in all design decisions, ensuring that the product is intuitive and user-friendly
Job Responsibility
Job Responsibility
  • Plan and conduct qualitative and quantitative user research: interviews, surveys, contextual inquiry, and usability testing
  • Analyze findings and translate them into actionable insights, opportunity areas, and strategic recommendations
  • Conduct market and competitive analyses to inform broader experience and service strategies
  • Lead design thinking sessions, co-creation workshops, and stakeholder alignment activities to surface needs and prioritize ideas
  • Craft compelling user journeys, service blueprints, and personas that articulate the end-to-end experience
  • Define clear user stories and requirements that guide downstream design and development work
  • Structure complex information ecosystems into clear site maps, content strategies, and user flows
  • Ensure IA aligns with user mental models and supports intuitive navigation and usability
  • Create content strategies that align with information architecture to support seamless, intuitive experiences across complex systems
  • Guide clients with actionable recommendations on content vision, governance, user flows, and structured content models (such as content tables and reusable templates)
What we offer
What we offer
  • Comprehensive mental health benefits, including unlimited mental health practitioner spending
  • Competitive salaries
  • Flexible work schedule
  • Work abroad for 30 days
  • Safe Ride Home program
  • A culture like no other
Read More
Arrow Right
New

Design Strategist

As a Design Strategist, you shape end-to-end user experiences for digital produc...
Location
Location
Canada , Saskatoon
Salary
Salary:
Not provided
zu.com Logo
zu.com communications
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of proven experience as a UX Strategist, Senior UI Designer, or similar full-stack design role, with a strong portfolio showcasing research, strategy, and polished UI work
  • Deep understanding of user-centered design, usability best practices, information architecture, and interaction design
  • Expertise in modern design tools (especially Figma) and prototyping
  • Strong facilitation skills
  • able to lead workshops, design sprints, and stakeholder sessions with confidence
  • Excellent storytelling, communication, and presentation skills with the ability to inspire clients and teams alike
  • Familiarity with agile and iterative design processes
  • comfortable working in dynamic, cross-functional environments
  • A passion for solving complex problems and turning insights into elegant, practical solutions
  • A strategist’s mindset in a designer’s body. You love design craft, but you start with empathy and insight.
Job Responsibility
Job Responsibility
  • Lead qualitative and quantitative user research (surveys, interviews, usability testing) to uncover user needs, pain points, and opportunities
  • Synthesize research into actionable insights, user journeys, personas, and experience strategies that drive design decisions
  • Use data and user feedback to validate ideas and measure the impact of design solutions
  • Develop experience strategies, vision documents, and roadmaps that align user goals with client objectives
  • Facilitate workshops, co-creation sessions, and stakeholder interviews to align teams and generate ideas
  • Create service blueprints, customer journey maps, and UX frameworks for complex ecosystems
  • Design wireframes, user flows, interactive prototypes, and high-fidelity mockups using tools like Figma
  • Craft intuitive information architecture and scalable design systems that support cohesive, accessible experiences
  • Collaborate with developers to ensure design intent is maintained through implementation
  • Act as a bridge between research, strategy, and design, championing user-centered design principles at every stage
What we offer
What we offer
  • COMPREHENSIVE MENTAL HEALTH BENEFITS
  • COMPETITIVE SALARIES
  • FLEXIBLE WORK SCHEDULE
  • WORK ABROAD
  • SAFE RIDE HOME
  • A CULTURE LIKE NO OTHER
Read More
Arrow Right

Principal Product Designer

Join T-Mobile’s Product, Experience Design & Innovation team as a Principal Prod...
Location
Location
United States , Bellevue; Denver; Overland Park; Frisco
Salary
Salary:
115400.00 - 208100.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in human-centered design, computer science, research, or related work experience in Service
  • 7+ years of experience in user experience, digital strategy, or product management
  • 5+ years' experience working with Figma
  • Demonstrated ability to lead highly technical, complex projects with cross-functional teams of strategists, designers, and engineers
  • Willingness to roll up sleeves and lead by example
  • Outstanding interpersonal, communication, presentation, data analysis, and storytelling skills
  • Excellent collaborator and communicator
  • Demonstrates a high level of executive accountability, initiative, flexibility, and the ability to prioritize resource workload to efficiently deliver results
  • Comfortable working in an ambiguous environment
  • Exceptional portfolio of work spanning multiple design projects that represent complex experiences related to Service
Job Responsibility
Job Responsibility
  • Drive the UX Roadmap and strategy framework through partnership with key leaders and other Principal Designers to ensure cohesive product experience across lines of businesses
  • Act as an evangelist for design thinking, partnering with key leaders to demonstrate how design empowers the creation of better digital products
  • Lead a design and user experience team in the creation of enterprise applications, design frameworks, visual libraries, and scalable interface assets
  • Collaborate with Engineering key leaders to understand and identify tech possibilities and constraints on LOB and company
  • Partner with Engineering key leaders to create new opportunities to develop tech capability that can enhance customer experience on LOB/enterprise level
  • Provide constructive feedback on peer user experience design reviews that’s focused on the big picture and future enterprise vision
  • Create high-level UX assets (workflow, customer journey map, prototype, etc.)
  • Solve complex customer experiences while building beautiful, usable interfaces
  • Collaborates with Researchers, other Principal designers and vendors to maintain consistency across the digital ecosystem and organization
  • Demonstrates ability to work with highly technical teams and handle multiple projects in a fast-paced environment
What we offer
What we offer
  • Annual bonus or periodic sales incentive or bonus
  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Fulltime
Read More
Arrow Right

Principal Product Designer - Emerging Technologies

Be the center of product innovation and design at T-Mobile. As a critical leader...
Location
Location
United States , Bellevue; Denver; Atlanta; Overland Park; Frisco; Herndon
Salary
Salary:
115400.00 - 208100.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in human-centered design, computer science, research, psychology, or related work experience
  • 7-10 years of experience of user experience, digital strategy, or product management
  • 2+ years experience working with Figma
  • Demonstrates ability to lead highly technical, highly complex projects with cross-functional teams of strategists, designers, and engineers in a fast-paced environment
  • Willingness to roll up the sleeves and lead by example when required
  • Outstanding interpersonal, communication, presentation, data analysis, and storytelling skills
  • Excellent collaborator
  • Demonstrates a high level of executive accountability, initiative, flexibility, and the ability to prioritize resource workload to efficiently deliver results
  • Comfortable working in an ambiguous environment
  • Exceptional portfolio of work spanning multiple design projects
Job Responsibility
Job Responsibility
  • Drive the UX Roadmap and strategy framework through partnership with key leaders and other Principal Designers to ensure cohesive product experiences across lines of businesses (LOBs)
  • Conduct user research, usability testing, and data analysis to inform AI design decisions
  • Collaborate with Product Managers, AI researchers, and Engineers to align AI capabilities with user expectations
  • Advocate for ethical AI use, ensuring fairness, inclusivity, and transparency
  • Act as an evangelist for design thinking, partnering with key leaders to demonstrate how design empowers the creation of better digital products
  • Design intuitive and seamless experiences that integrate AI-powered features
  • Translate complex AI concepts into user-friendly interactions, ensuring explainability and transparency in AI-driven decisions
  • Facilitate workshops and design sprints to align teams on AI experience strategy
  • Create and test low- and high-fidelity prototypes for AI-powered experiences, including conversational flows, voice interactions, and adaptive UI components
  • Analyze research data and user feedback to understand customer pain points, identify business opportunities, and continuously refine AI behaviors, creating compelling narratives that drive customer-centric design solutions
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Principal Product Designer

Be the center of product innovation and design at T-Mobile. As a critical leader...
Location
Location
United States , Bellevue
Salary
Salary:
115400.00 - 208100.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in human-centered design, computer science, research, psychology, or related work experience
  • 7-10 years of experience of user experience, digital strategy, or product management
  • 2+ years experience working with Figma
  • Proficiency in UI design principles, execution, and best practices
  • Demonstrates ability to lead highly technical, highly complex projects with cross-functional teams of strategists, designers, and engineers in a fast-paced environment
  • Willingness to roll up the sleeves and lead by example when required
  • Outstanding interpersonal, communication, presentation, data analysis, and storytelling skills
  • Excellent collaborator
  • Demonstrates a high level of executive accountability, initiative, flexibility, and the ability to prioritize resource workload to efficiently deliver results
  • Comfortable working in an ambiguous environment
Job Responsibility
Job Responsibility
  • Drive the UX Roadmap and strategy framework through partnership with key leaders and other Principal Designers to ensure cohesive product experience across lines of businesses (LOBs)
  • Act as an evangelist for design thinking, partnering with key leaders to demonstrate how design empowers the creation of better digital products
  • Lead a design and user experience team in the creation of enterprise applications, design frameworks, visual libraries, and scalable interface assets
  • Implement ethical, accessible, and dynamic features and capabilities, such as AI-driven task recommendations and digital check-in tools, to streamline processes and improve operational efficiency
  • Collaborate with Engineering key leaders to understand and identify tech possibilities and constraints on LOB and company
  • Partner with Engineering key leaders to create new opportunities to develop tech capability that can enhance customer experience on LOB/enterprise level
  • Provide constructive feedback on peer user experience design reviews that’s focused on the big picture and future enterprise vision
  • Create high-level UX assets (workflow, customer journey map, prototype, etc.)
  • Collaborates with User Researchers and other Principal designers to maintain consistency across the digital ecosystem and organization
  • Demonstrates ability to work with highly technical teams and handle multiple projects in a fast-paced environment
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Head of Design Systems

We’re hiring a Head of Design Systems to lead the strategy, technology, and crea...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10–15+ years in digital product design and systems
  • 5+ years leading enterprise design systems at scale, ideally in regulated industries (banking/fintech/insurance)
  • portfolio that demonstrates design craft (UI/visual/interaction) and system leadership (tokens/components/patterns, brand evolution, before/after impact)
  • hands-on fluency with modern front-end stacks (TypeScript, React/Angular or Web Components, Storybook, design tokens, theming) and CI/CD practices
  • ability to set PR standards and release/versioning policies
  • proven art direction experience with a strong visual sensibility and motion principles applied to systemized UI
  • practical experience applying generative/agentic AI to design and engineering workflows (code generation/review, unit testing, documentation playbooks, migration support, RAG) with guardrails, evaluations, and governance
  • deep knowledge of digital accessibility and WCAG, assistive tech, and how to embed accessibility into tokens/components and SDLC gates
  • tooling leadership: Figma Enterprise (libraries, tokens, branching, audit), research/analytics platforms (e.g., Matomo, UserTesting, Qualtrics), documentation sites, analytics/telemetry
  • experience shipping products across multiple businesses and functions with i18n, L10n, and RTL considerations and regulatory/locale constraints
Job Responsibility
Job Responsibility
  • set the multi-year vision and roadmap for the enterprise design system—covering design tokens, components, patterns, documentation, and platform services
  • establish and chair cross-functional governance (Design, Product, Engineering, Brand, Accessibility, Compliance, Security, and Architecture) with clear contribution and change-management models
  • define adoption strategy, KPIs/OKRs, and incentives to drive measurable outcomes across lines of business and functions
  • inventory and assess existing/legacy design systems across businesses/functions (tokens, components, code stacks, documentation quality, accessibility posture, and adoption)
  • define a convergence strategy: token mapping & theming, component equivalence matrix, de-duplication rules, and brand harmonization guidelines
  • lead engineering for the system’s codebase (e.g., Web Components/React/Angular, TypeScript, Storybook, CI/CD, package distribution/registries) and partner with Architecture on standards: design tokens, theming, motion, internationalization (i18n) and right-to-left (RTL) support
  • ensure quality through automated testing (unit/visual regression), performance budgets, security scans, and a versioning/release strategy (safe migrations, deprecation policies)
  • serve as the art director and custodian of our digital visual brand—color, typography, iconography, motion, and imagery—ensuring brand consistency and accessibility across channels
  • partner with Content Design and Engineering on CMS strategy (e.g., headless CMS such as Adobe Experience Manager (AEM)), ensuring components, patterns, and editorial workflows are integrated, versioned, and accessible
  • lead, grow, and mentor a global team of designers, developers, strategists, writers, and producers
What we offer
What we offer
  • Discover the top benefits offered to our global workforce, designed to support your well-being, growth and work-life balance
  • Fulltime
Read More
Arrow Right

Product Design Director

At AKQA, we believe in the imaginative application of art and science to design ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years’ experience in product design or interaction design at leading studios or in-house teams
  • Proven leadership in delivering large-scale, multi-platform digital products from concept to launch
  • Mastery of Figma and contemporary design-system workflows
  • Strong understanding of human-centred design, accessibility, motion, and micro-interaction principles
  • Familiarity with AI design tools, prototyping in Framer, Principle, ProtoPie, or After Effects, and collaboration with machine-learning or data-science teams
  • Demonstrable success in uniting brand and product through interface design
  • Experience mentoring mid- and senior-level designers
  • Comfortable presenting to senior clients and executives
  • Systems thinker with a deep sensitivity to brand and narrative
  • Calm, credible communicator
Job Responsibility
Job Responsibility
  • Lead concept, design, and delivery of world-class digital products and connected experiences
  • Partner with UX, Creative Technology, and AI Engineering teams to shape AI-native interfaces and generative UI systems
  • Establish and evolve brand-led design systems that perform across screen, voice, gesture, and spatial interfaces
  • Embed accessibility and inclusivity from first principles
  • Drive experimentation across new modalities: voice and audio UX, wearable ecosystems, computer vision, and mixed reality
  • Mentor, grow, and inspire a diverse team of product designers
  • Collaborate closely with strategists and client partners to translate brand purpose into tangible digital products
  • Represent AKQA in new business opportunities
  • Contribute to AKQA’s global culture of learning
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.