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At Resmed, we’re on a mission to improve lives with every breath. Our digital experiences are a key part of that mission—empowering people, simplifying care, and creating lovable experiences in everyday health. We’re looking for a Lead UX Designer to help shape the future of our consumer-facing digital ecosystem. In this role, you’ll bring design thinking, creativity, and empathy to drive meaningful experiences that improve millions of lives around the world.
Job Responsibility:
Develop, Lead, and champion an ambitious user-centred experience strategy
Develop guiding Experience Principles to drive consistency across our digital solution ecosystem
Own our Digital Experience pipeline, launching initiatives that get us closer to our ideal state
Lead design across multiple product teams, advocating for user needs and inspiring bold solutions
Partner with Product Management, Engineering, and companion teams like Industrial Design, Marketing, and Experience Insights to create cohesive experiences
Map our experience ambitions over time with a clear implementation strategy
Anticipate a changing user behaviors and digital solution landscape to inform Experience direction
Facilitate alignment and buy-in across cross-functional teams coordinating effort to enact our strategy
Facilitate discovery workshops, design sprints, and ideation sessions that drive clarity and alignment
Manage prioritization, interdependencies, conflicts and trade-offs
Craft design artifacts—journey maps, wireframes, prototypes, and flows—that bring ideas to life
Rapidly iterate concepts based on user research and technical input
Contribute to our global design system and champion design best practices across the organization
Support and participate in user research and usability testing, translating insights into actionable improvements
Mentor and coach other designers, helping them grow in craft and confidence
Requirements:
A strong portfolio showcasing user-centered design methods and artifacts (wireframes, prototypes, journey maps, etc.)
8+ years of UX design experience in fast-paced, agile environments
Fluency with modern design and prototyping tools
Deep knowledge of user-centered design principles and practices
Proven success delivering intuitive, delightful products informed by research
Excellent communication, facilitation, and storytelling skills—you can inspire both peers and senior stakeholders
Ability to balance multiple projects and priorities in a collaborative setting
Willingness to travel up to 10%
Nice to have:
Experience planning and leading user research
Familiarity with lean experimentation and innovation methods
Background in healthcare or medical devices
Exposure to AI/ML-powered product experiences
Bachelor’s or Master’s degree in Design, HCI, Cognitive Science, Psychology—or equivalent experience
What we offer:
comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance
sleep care management
Health Savings Account (HSA)
Flexible Spending Account (FSA)
commuter benefits
401(k)
Employee Stock Purchase Plan (ESPP)
Employee Assistance Program (EAP)
tuition assistance
Paid Time Off (PTO)
11 paid holidays plus 3 floating days
eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave