Lead Security Analyst

• Deploy and manage solutions for endpoint protection, secure remote access, system monitoring, patching, and disaster recovery
• Perform regular maintenance of managed services infrastructure, including software updates, license renewals, and system optimization
• Investigate and resolve Tier 2 and Tier 3 technical issues
• Experience with SOW's and SLA's
• Support vulnerability management efforts by identifying, tracking, and aiding in the remediation of security risks across managed environments
• Research and recommend new technologies to enhance technologies
• Work closely with network engineers and other teams to resolve complex service incidents and technical challenges
• Develop and maintain accurate documentation
• Coordinate with vendors to address advanced issues, acting as a liaison between internal teams and external providers
• Monitor and respond to security alerts, collaborating with internal teams and external vendors to address threats quickly and effectively.

• Proven analytical and troubleshooting skills to handle complex technical issues
• Excellent verbal and written communication skills, with the ability to convey technical concepts clearly
• Demonstrated ability to work collaboratively with cross-functional teams and clients
• Proficient in creating detailed documentation and knowledge base resources
• Strong organizational skills and attention to detail to ensure process consistency
• Bachelor’s degree in Computer Network Administration, Computer Science, or a related field
• At least 3 years of experience in IT systems administration or related support roles, preferably in a managed services environment
• Familiarity with platforms such as N-central, Veeam, SentinelOne, or similar tools is a plus.

Familiarity with platforms such as N-central, Veeam, SentinelOne, or similar tools.

• Competitive compensation
• Medical, vision, dental, and life and disability insurance
• 401(k) plan
• Free online training
• Notifications of AI-matched jobs
• Robert Half app for 1-tap apply.