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Lead Receptionist

germancentre.org Logo

German Centre

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Location:
United States , West Roxbury

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

23.00 - 30.00 USD / Hour
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Job Description:

Start a new career as a Lead Receptionist with German Centre Home & Edelweiss Village! Make a difference in someone's life every day. A centerpiece in the Greater Boston community, German Centre provides high quality care for all stages of senior life. This position supports both the Skilled Nursing Dept.(German Centre Home) and Assisted Living Dept.(Edelweiss Village.)

Job Responsibility:

  • Serve as the primary receptionist by greeting, screening, and assisting residents, visitors, families, vendors, and prospective residents
  • manage lobby operations, phones, paging systems, and visitor sign-in procedures
  • Coordinate front desk coverage and scheduling for all reception areas, including call-offs and vacations
  • ensure punctual opening and closing of reception and lobby areas
  • Perform administrative and clerical functions including mail distribution, correspondence, filing, copying, supply inventory tracking, and operation of office equipment
  • Maintain accurate records such as daily census lists, emergency census books, resident information, IWAVE/PCC admission functions, and confidentiality in compliance with HIPAA and facility policies
  • Support facility operations by managing deliveries, payroll and check distribution, raffle coordination, vendor/service personnel check-in, and communication with department heads and administration
  • Uphold customer service standards, safety protocols (fire and disaster procedures), attendance expectations, and regulatory compliance
  • attend mandatory in-services and perform additional duties as assigned

Requirements:

  • High school diploma or equivalent
  • ability to read, write, and speak English
  • Accurate typing and basic clerical/computer skills with strong organization
  • Ability to follow instructions, complete detailed work, and maintain confidentiality
  • Sound judgment and ability to make independent decisions when needed
  • Professional communication skills, including a courteous telephone manner and positive interaction with others
What we offer:
  • Comprehensive benefits package, including Health, Dental, Vision, company-funded Life Insurance, and optional STD, LTD, Accident, and Critical Illness coverage
  • Financial and educational support, such as a 403(b) retirement plan, Flexible Spending Account, and tuition reimbursement
  • Generous paid time off, including vacation, sick time, and a paid birthday
  • Great workplace perks, including free parking, and a state-of-the-art facility with an inclusive, supportive culture
  • Rewarding career opportunities within an outstanding and well-recognized organization

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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