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Lead Program Manager, Strategy & Business Operations

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Mindbody

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Location:
Mexico

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Lead Technical Program Manager on the Business Operations team, you’ll lead complex, cross-functional initiatives that drive forward Playlist's strategic priorities. Sitting within the Finance organization, you’ll work across departments to translate business goals into structured, actionable plans—and keep execution on track through collaboration, insight, and momentum. You’ll serve as a trusted partner to senior leaders, including the Executive Leadership Team, helping to align teams, resolve blockers, and ensure timely, effective delivery. This role is built for someone who thrives in ambiguity, thinks in systems, and brings the focus and follow-through to turn strategy into real-world impact.

Job Responsibility:

  • Lead high-priority programs with multiple stakeholders and executive visibility
  • Turn abstract goals into clear, detailed plans that account for interdependencies, risks, and delivery milestones
  • Partner with analysts to develop insights, test assumptions, and track performance through meaningful KPIs
  • Coordinate across departments to drive alignment, surface issues, and accelerate decision-making
  • Communicate program progress and priorities clearly—often directly to the CEO and executive team
  • Operate with a builder’s mindset, balancing structure with adaptability and getting things done when the path isn’t fully defined

Requirements:

  • 6+ years in management consulting, business operations, strategy, or program management at a tech company
  • Experience leading complex, cross-functional initiatives with large stakeholder groups
  • Analytical mindset with the ability to synthesize data into actionable insights
  • Strong business acumen—able to connect strategic decisions with operational and financial impact
  • Excellent communicator who distills complexity into clarity and action
  • Proficiency in Excel

Nice to have:

  • Experience with SQL, Tableau, or Looker
  • Experience in B2B or SaaS environments

Additional Information:

Job Posted:
January 01, 2026

Employment Type:
Fulltime
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