Lead Product Manager, Data & A.I Job at Velocity Global

Lead Product Manager, Data & A.I

We seek an innovative, customer-focused leader to lead the Data platform and AI ...

Location

United States , Palo Alto

Salary:

176000.00 - 289800.00 USD / Year

Velocity Global

Expiration Date

Until further notice

Requirements

12+ years of Product Management experience
Computer Science background or equivalent technical experience
Passion for and experience building data platforms and AI agents
Deep understanding of RAG, and unstructured data processing
Experience of leading initiatives across engineering and cross functional teams, to influence roadmap planning and execution
Strong written and verbal communication skills, structuring ambiguous concepts clearly and from first principles

Job Responsibility

Work with cross functional teams to develop vision and strategy for the Data platform, data quality and governance
Align with strategy for multiple teams and create and drive a portfolio of cross-functional initiatives
Clearly articulate the business problems pertaining to data, gather evidence from users and outside sources, clarify the potential solutions
Define the roadmap with deep understanding of the underlying data architecture, and drive prioritization of functional & non-functional requirements
Create user stories, and partner with data and product engineering teams to manage product backlog and execution through scrum teams
Serve as primary evangelist of data platform and capabilities with customers, internal executive stakeholders
Drive outcomes aligned with business teams and AI&D OKRs and report key metrics driving product effectiveness, utilization and satisfaction

What we offer

Flexible Time Off
Parental Leave
Health and Dental Insurance
Retirement Savings + Employee Incentive Plan
Offers Equity

Fulltime

Technical Program Manager, Contact Center Enablement

We are seeking a Technical Program Manager to support our Contact Center Enablem...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Information Technology, or a related field
5+ years of experience in a contact center, telecom, or process improvement role
Proven project management skills, with experience leading complex projects from inception to completion
Strong analytical skills, with the ability to leverage data to drive strategic decisions and improvements
Excellent communication and presentation skills, capable of engaging with stakeholders at all levels
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively
Proficient in MS Office Suite, particularly Excel and PowerPoint

Job Responsibility

Research and analyze emerging contact center technologies, particularly in A.I., to implement innovative solutions that streamline processes and enhance operational performance
Lead complex technical initiatives that align with industry best practices
Foster a culture of continuous improvement by identifying opportunities for innovation and process enhancements
Develop integrated project plans, scope, and timelines for multiple initiatives, ensuring timely delivery of objectives
Conduct regular project team meetings, enhancing communication and collaboration across business units
Act as the primary liaison between stakeholders and technical teams to address challenges and implement solutions effectively
Foster strong relationships with IT, product, and operations teams to align initiatives and gather insights for continuous improvement
Facilitate training and development sessions to address process improvement needs within the contact center
Establish feedback mechanisms to gather insights from agents and customers
Establish key performance indicators (KPIs) and metrics to evaluate the success of contact center initiatives

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

New

Senior Backend Engineer - Accounting Integrations

We're looking for a Senior Backend Engineer (with Tech Lead responsibilities) to...

Location

Copenhagen; London; Madrid

Salary:

Not provided

Pleo

Expiration Date

Until further notice

Requirements

Expertise in building integrations or working on accounting systems (is an advantage, but not necessary)
Senior-level systems thinking, able to operate “outside the team” and influence stakeholders
Expertise in server-side languages, especially Kotlin, and experience with distributed systems, microservices, and cloud environments (e.g., AWS, Kubernetes)
Proficiency with relational databases like PostgreSQL, testing frameworks (e.g., JUnit, Testcontainers), and observability tools like Grafana
Strong problem-solving skills and a collaborative mindset to mentor and upskill your teammates
A proven ability to lead large projects, manage ambiguity, and maintain high standards for code quality and reliability
A passion for innovation and driving impactful solutions within a fast-paced scale-up environment.

Job Responsibility

Drive technical direction across integration platform + delivery work, with clear trade-offs and pragmatic sequencing
Define and raise engineering quality standards for integrations (testing expectations, reliability/monitoring, security, logging), including for work done by external developers/partners
Lead initiatives that enable scale, like reusable patterns/tooling (e.g., IDK) and frameworks that reduce one-off implementation work
Improve ways of working: planning, prioritisation, and protecting the team from constant mid-week churn
Collaborate with cross-functional teams to develop innovative solutions across Platform, Services, SMB, and other domains
Participate in code reviews, post-mortems, and provide mentorship to other engineers
Proactively address technical debt and guide the team through technical challenges and migrations.

What we offer

Your own Pleo card (no more out-of-pocket spending!)
Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office
Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis
We offer 25 days of holiday + your public holidays
Option to purchase 5 additional days of holiday through a salary sacrifice
We use MyndUp to give our employees access to free mental health and well-being support
Paid parental leave.

New

Bilingual customer service representative

Are you a dynamic and customer-focused individual looking for a challenging new ...

Location

Canada , Calgary

Salary:

36000.00 - 39000.00 CAD / Year

Randstad

Expiration Date

April 06, 2026

Requirements

Fluency in French and English
A high school diploma or equivalent
A minimum of 2 years of proven customer service experience, preferably in the telecommunications industry
Excellent written and verbal English communication skills
Strong problem-solving abilities and a proactive approach to challenges
A highly organized individual with the capacity to manage multiple tasks simultaneously
Solid computer skills

Job Responsibility

Provide superior customer service by identifying and assessing customer needs to achieve satisfaction
Build, manage, and maintain positive business relationships through open and interactive communication
Embrace and adapt to change in a fast-paced, performance-driven team environment
Offer technical support to customers, troubleshooting common issues and providing clear, effective solutions
Coordinate with appropriate internal teams to ensure the timely resolution of all customer issues
Accurately process customer orders based on specifications and terms (e.g., Enterprise or Government accounts)
Provide comprehensive post-sales support to maintain a high level of client satisfaction
Deal with conflict resolution with an emphasis on customer retention
As required, assist with on-site device deployment activities
Perform back-office administrative tasks, including scheduling, record keeping, and auditing program offerings and transactions for accuracy

What we offer

A 1-year contract with the potential for a permanent position
Hybrid work schedule offering a healthy work-life balance (2-3 days work from home)
All necessary work equipment provided
Two weeks of paid vacation time
A positive and supportive company culture with a strong emphasis on core values
A comprehensive onboarding and mentorship program designed to set you up for success
Opportunity to work with a leader in the telecommunications industry and grow your sales & marketing career

Fulltime

New

Student services representative

Are you passionate about customer service and enjoy working as part of a team? D...

Location

Canada , Laval

Salary:

23.00 - 24.00 CAD / Hour

Randstad

Expiration Date

April 13, 2026

Requirements

Minimum of 1 year of experience in customer service (ideally in a call center setting)
Strong communication skills in both French and English, spoken and written
Proficient with Microsoft Office and Windows environment
Excellent written and verbal communication skills
Ability to work independently with sound judgment and initiative

Job Responsibility

Respond to student inquiries in person, by phone, or by email, and refer them to the appropriate resources as needed
Manage academic platforms (class schedules, exam setup, activity tracking, access management, etc.)
Process training path requests and coordinate student registrations
Provide academic follow-up and support to ensure student success across various learning formats (on-site, online, or distance learning)
Serve as a liaison between students, academic advisors, the administration, and external partners

What we offer

Competitive salary based on experience
Stable 35-hour workweek, Monday to Friday
Vacation policy in addition to office closure during the holiday period
Work-from-home every Friday
Workplace easily accessible by public transit
Free parking for those with a vehicle
Access to Randstad benefits: Discounts on group insurance
Unlimited online training platform
Personalized support throughout your assignment
A positive environment with guaranteed challenges and fun

Fulltime

New

Teaching assistant

This is your opportunity to join a small, independent specialist school, designe...

Location

United Kingdom , Copthorne

Salary:

Not provided

Randstad

Expiration Date

March 10, 2026

Requirements

Relevant SEN experience (personal or work)
Experience (voluntary or paid) working with children and young adults
GCSE Maths and English or equivalent
Eligibility to work in the UK

Job Responsibility

Supporting in the delivery of engaging and interactive lessons and educational activities
Supporting learners with SEN on a 1:1, small group and whole class basis

What we offer

Free onsite parking
School networking events/ social events for teachers
Ready of supply of drinks, chocolate, biscuits and cakes in their welcoming and inviting staff room equally equipped with games, TV's and shared library
Brilliant resources and spacious classrooms/grounds
Career progression opportunities
Fully funded training and qualifications

New

Social Worker

Are you an empathetic and dedicated Social Worker looking to make a meaningful i...

Location

United Kingdom , Dalkeith

Salary:

Not provided

Randstad

Expiration Date

April 07, 2026

Requirements

A degree in Social Work or an equivalent qualification recognised by the Scottish Social Services Council (SSSC)
Current SSSC registration as a social worker
Significant post-qualification experience in a statutory Children and Families setting, with a proven track record of managing complex child protection caseloads
Expert-level knowledge of relevant Scottish legislation, including the Children's Hearings (Scotland) Act 2011 and the Social Work (Scotland) Act 1968
Exceptional ability to gather, analyse, and synthesise complex information under pressure to inform professional judgments
Demonstrated emotional resilience and ability to maintain professional effectiveness when dealing with highly distressing and challenging situations

Job Responsibility

Conducting holistic assessments of needs for older people within the community
Ensuring that care packages remain fit for purpose and promote independence
Visiting residents in residential and nursing care to monitor wellbeing and quality of care
Working closely with health professionals, families, and external providers to coordinate integrated care
Working within the framework of the Social Care (Self-directed Support) (Scotland) Act and the Adults with Incapacity (Scotland) Act

What we offer

Flexible Hours: Control your work hours and choose assignments that fit your lifestyle
Competitive Pay Rates: We offer highly competitive remuneration for each placement
Professional Development: Opportunities to work across various departments, enhancing your skills and broadening your expertise
Free training: Keep up to date with your Continuous Professional Development
Pension Scheme: Contributory pension
Referral Bonus: Receive £300 in vouchers (subject to Ts and Cs)
Weekly payroll: Randstad runs a twice weekly payroll, enabling you to control your finances by receiving weekly pay
Dedicated Support: Our team is here to assist you at every step, from onboarding through the entirety of your placement. We can even help with sourcing accommodation and travel, if required

New

Children's support worker

Join our dedicated team as a Children's Support Worker, playing a vital role wit...

Location

United Kingdom , Redcar

Salary:

15.00 - 18.00 GBP / Hour

Randstad

Expiration Date

February 18, 2026

Requirements

A valid full driving licence and access to a reliable vehicle for travel within the North East
Essential prior experience working within Residential Children's Homes and supporting children with childhood trauma
Flexibility to travel up to 1 hour to Gateshead, Sunderland, Newcastle, or Durham, and availability for both day and night shifts
A commitment to working a minimum of 3 shifts per week
Proof of valid Right to Work in the UK
Up-to-date mandatory training certificates, PMVA training, and an Enhanced DBS on the Update Service
The ability to provide employment references covering the last 3 years
Minimum 6 months of UK experience in residential care home setting working with children

Job Responsibility

Provide compassionate and effective support to children with diverse needs, including emotional and behavioural challenges, autism, and learning disabilities
Assist children in developing essential life skills and promoting their overall well-being
Implement care plans and behaviour management strategies tailored to individual needs
Foster a safe, nurturing, and stimulating environment for all residents
Maintain accurate and detailed records of incidents, observations, and progress
Collaborate closely with colleagues, families, and external agencies to ensure holistic care
Respond effectively to challenging behaviours with patience and professionalism
Uphold the highest standards of care and adhere to all safeguarding policies and procedures

What we offer

Competitive remuneration with excellent hourly rates: £15.35 for Day shifts (08:00 - 20:00) and £16.88 for Waking Nights (20:00 - 08:00)
A favourable flat rate of £57.02 for Sleep-in shifts, following a specific pattern
A fulfilling opportunity to make a profound positive impact on the lives of vulnerable children
Become a valued member of a supportive, cohesive, and highly professional team
Gain invaluable experience within a critical and rewarding sector of social care
Access to ongoing professional development and comprehensive training opportunities
The chance to work across a variety of well-established and caring residential homes
Contribute to creating and maintaining a stable, safe, and encouraging environment for young people in need
Health and wellbeing

!

Lead Product Manager, Data & A.I

Velocity Global

Location:

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 26, 2025

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