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The Lead Generation Specialist is responsible for developing relationships with members of the community and scheduling interested and eligible prospects for first appointments (“a Welcome Visit”), through hosting and attending various types of events. At these events, Lead Generation Specialists will engage Medicare-eligible seniors in the community with the ultimate goal of having those individuals become patients of Oak Street Health, if they’re interested.
Job Responsibility:
New Prospective Patient Engagement & Scheduling
Relationship Development
Resolve any concerns & complaints new prospects may have about Oak Street Health
Requirements:
Ability to quickly connect with and influence the right people - enjoy talking and listening to community members’ healthcare experiences (past and desired)
Comfort with personal sales goals and results tracking
Team player and contributor to the overall effectiveness of the team
Inclination to work in a results oriented role
Comfortable with navigating external barriers to create a positive experience
Basic computer skills, including: Clear electronic communication management (e.g., email) and documentation of prospect interactions
Experience managing through a CRM system, ideally Salesforce, a plus
Sales and/or healthcare experience a plus
Access to reliable transportation to travel between events
Ability to lift 25-45 lbs for event set-up
Ability to occasionally work outside of standard business hours (e.g., past 5 pm or on weekends), if needed
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Nice to have:
Sales and/or healthcare experience
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
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