Lead Escalation Engineer - NetScaler Job at Cloud Software Group (Bengaluru)

Lead Escalation Engineer - NetScaler

Lead Escalation Engineer is responsible for providing technical assistance on Ci...

Location

India , Bengaluru

Salary:

Not provided

Cloud Software Group

Expiration Date

Until further notice

Requirements

BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics or related technical discipline experience preferred
Experience working with multi-tiered application design and development
Experience with debugging techniques and tools required, including the ability to analyze and debug dump files, network and stack traces
Load Balancers (e.g. Citrix NetScaler, F5 BigIp, Cisco CSS)
Web Application Firewalls (e.g. Citrix NetScaler, Imperva, Akamai)
SSL VPN solutions (e.g. Citrix NetScaler Gateway, Juniper SA Series, Cisco SSL VPN)
Network monitoring and management (e.g. PRTG, Obkio, Auvik, SNMP)
Sniffers and Protocol Analyzers (e.g. Wireshark, tcp dump, ethereal)
Knowledge of Security technologies (e.g. SSL/TLS, VPNs, Firewall, IDS/IPS)
Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies

Job Responsibility

Provide technical assistance on Citrix products to customers of large size, scope, and/or political complexity - via phone, email and/or remote access
Support focuses on in-depth problem analysis of Citrix products and their integration into enterprise-wide mixed environments
Assist less senior colleagues - conducting cases reviews and providing mentorship to ensure quicker resolution
Use sophisticated technical troubleshooting skills to independently isolate, analyze, and provide resolution to customer issues of high complexity
Qualify only the most complex customer issues for assistance from the escalation team or other vendors
Works to achieve operational targets with major impact on the departmental results
Contributes to the development of goals for the department and planning efforts (budgets, operational plans, etc.)
May manage large projects or processes that span outside of immediate job area
Responsible for making moderate to significant improvements of processes, systems or products to enhance performance of job area
Communicates with parties within and outside of own job function

Fulltime

Lead Escalation Engineer - NetScaler

Lead Escalation Engineer is responsible for providing technical assistance on Ci...

Location

India , Bengaluru

Salary:

Not provided

Cloud Software Group

Expiration Date

Until further notice

Requirements

BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics or related technical discipline experience preferred
Experience working with multi-tiered application design and development
Experience with debugging techniques and tools required, including the ability to analyze and debug dump files, network and stack traces
Engineering university degree combined with at least six years of tech support experience in a large enterprise environment
Solid understanding of windows (both client & Server OS) as well as Linux networking (DNS / DHCP / IP) and basics networking knowledge, including TCP, UDP, HTTP and SSL
Authentication protocols like SAML, OAuth
Comfortable working in solving problems / debugging ASP.NET based multi-tenant cloud services, and have proven understanding Windows
Ideally, acquired industry certifications in the areas of Virtualization and/or Cloud which includes working knowledge of AWS / Azure / ESXi
Load Balancers (e.g. Citrix NetScaler, F5 BigIp, Cisco CSS)
Web Application Firewalls (e.g. Citrix NetScaler, Imperva, Akamai)

Job Responsibility

Provide technical assistance on Citrix products to customers of large size, scope, and/or political complexity - via phone, email and/or remote access
Support focuses on in-depth problem analysis of Citrix products and their integration into enterprise-wide mixed environments
Assists less senior colleagues - conducting cases reviews and providing mentorship to ensure quicker resolution
Uses sophisticated technical troubleshooting skills to independently isolate, analyze, and provide resolution to customer issues of high complexity
Qualifies only the most complex customer issues for assistance from the escalation team or other vendors
Works to achieve operational targets with major impact on the departmental results
Contributes to the development of goals for the department and planning efforts (budgets, operational plans, etc.)
May manage large projects or processes that span outside of immediate job area
Responsible for making moderate to significant improvements of processes, systems or products to enhance performance of job area
Communicates with parties within and outside of own job function

Fulltime

Operational Lead – D2D Ops

We are looking for an experienced and proactive Operational Lead – Day-to-Day (D...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

Bachelor's degree in Information Technology, Computer Engineering, or related field.
8+ years of experience in IT network and security operations, with at least 2–3 years in a leadership role.
Deep understanding of network protocols, routing, switching, VPNs, and security architectures.
Hands-on experience with enterprise firewalls and next-gen security appliances (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower).
Experience managing load balancers and ADCs (e.g., F5, Citrix NetScaler, HAProxy, NGINX).
Knowledge of cloud networking constructs and security groups in public clouds (AWS, Azure, GCP).
Experience with IPS/IDS, SIEM tools, vulnerability management, and secure access controls
Proficiency in troubleshooting L2/L3 network issues and packet analysis tools (e.g., Wireshark).
Familiarity with security best practices, hardening standards, and compliance frameworks (e.g., NIST, ISO 27001).
Strong understanding of ITIL-based operational processes and incident/change/problem management.

Job Responsibility

Lead daily operations and incident response across cloud and data center network infrastructure, including firewalls (FW), load balancers (LB), and security tools.
Ensure uptime, performance, and integrity of cloud networking and perimeter security components.
Administer and troubleshoot virtual and physical firewalls, VPNs, routers, switches, and load balancers (e.g., F5, Palo Alto, Fortinet).
Monitor and manage network traffic, routing policies, and segmentation across hybrid environments.
Maintain rule bases, NAT, ACLs, and policies on firewalls and security appliances.
Coordinate with security, cloud, and infrastructure teams to ensure security compliance and risk mitigation.
Drive operational excellence in response handling, root cause analysis (RCA), and long-term remediation.
Collaborate with cloud architects to optimize secure connectivity between on-prem and public cloud.
Develop and maintain operational runbooks, SOPs, network diagrams, and security documentation.
Participate in change management, patching cycles, and infrastructure upgrades with minimal service impact.

Fulltime

Professional services delivery Engineer IV

The Professional Services Engineer IV is a senior technical expert responsible f...

Location

India

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

10+ years of experience delivering enterprise Citrix XenApp/XenDesktop or VDI-focused projects
Expert-level knowledge of Citrix technologies: Virtual Apps & Desktops, Workspace Environment Management (WEM), Director, NetScaler Gateway, PVS/MCS, StoreFront
Strong experience with Windows Server, Active Directory/GPO, AVD or other cloud VDI solutions, and supporting infrastructure
Advanced troubleshooting skills across Citrix, VDI, networking, storage, and virtualization (VMware Required, OpenStack Desired)
Proven experience leading complex enterprise implementations and migrations
Strong communication skills, including experience presenting to technical and executive audiences

Job Responsibility

Lead the design of scalable, secure, and resilient Citrix XenApp, XenDesktop, and VDI architectures
Develop high-level and low-level designs, implementation plans, test plans, and migration strategies
Execute complex deployments, upgrades, and migrations of Citrix solutions including Delivery Controllers, StoreFront, Workspace app, Provisioning Services (PVS), Machine Creation Services (MCS), NetScaler, and profile management
Lead large-scale customer engagements with ownership of project architecture, technical quality, deliverables, and timelines
Act as the highest-tier escalation point for Citrix and VDI-related issues
Provide expert guidance on best practices, performance optimization, capacity planning, disaster recovery, and operational excellence
Partner with customer leadership teams to translate business needs into technical solutions
Deliver workshops, design sessions, and knowledge-transfer activities
Produce clear documentation, including architecture diagrams, runbooks, operational guides, and executive-level summaries
Work closely with project managers, solution architects, product teams, and other engineering towers on integrated solutions

Fulltime

New

Kitchen Utility Worker

In the role of Kitchen Utility Worker you will help serve meals and clear/wash d...

Location

United States , Harrisburg

Salary:

12.75 - 15.30 USD / Hour

Atria Senior Living

Expiration Date

Until further notice

Requirements

High School education or equivalent
General knowledge of cleaning and sanitation
General knowledge of safe food-handling practices
Effective communication skills in English
Ability and willing to follow standards and procedures, and accept direction & training and work as part of a team

Job Responsibility

Help serve meals and clear/wash dishes from residents’ tables following Holiday procedures
Prepare, wash and store dishes following Holiday procedures
Clean the dishwashing area, food-serving areas and equipment, dining room tables and chairs and vacuum and clean the dining room area
Complete dishwasher temperature log at required times
Assist in the setup of serving carts for each meal
Prepare water carafes and distribute to each table
Serve hot cereal at breakfast and bread at dinner
Help serve meals to residents tables
Deliver trays to residents’ rooms when necessary
Assist with food preparation as assigned

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Parttime

New

Home Care Service Coordinator

Responsible for scheduling and supervising in-home care workers and clients in a...

Location

United States , Bellaire

Salary:

Not provided

Arcadia Home Care and Staffing - an Addus family company

Expiration Date

Until further notice

Requirements

Must have high school diploma or equivalent
6 months of Industry experience required
Interpersonal, organizational and communication skills
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program
Must have reliable transportation

Job Responsibility

Coordinates and drives the field recruiting and hiring process
Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately
On-board and train new branch Administrative employees
Schedules employees as directed by client's care plan established upon intake
Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence
Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines
Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner

What we offer

Medical, Dental and Vision Benefits
PTO Plan
Retirement Planning
Life Insurance
Employee discounts

Fulltime

New

Finance Intern- Credit to Cash

Give a kick-start to your career by entering the Finance internship program of C...

Location

Bulgaria , Sofia

Salary:

Not provided

Cargill

Expiration Date

Until further notice

Requirements

Academic background in Economics, Business administration, Business economics and management, Finance & Accounting – preferable in the 2nd, 3rd or 4th year
Very good written and verbal English skills
Interest to work in an ambiguous environment and with colleagues located in a remote office
Proficiency in Microsoft Office Suite (Outlook, Word and Excel)

Job Responsibility

Analyze counterparties’ financials (Credit Limit Approval process)
Analyze credit/ market limits consistency between ERPs and Credit Management systems (Data Integrity process)
Prepare ageing reports (Monitoring & Reporting process)
Follow up on exposures past due with customers and perform Credit control process

What we offer

Paid internship
Hybrid working model
Opportunity to work from home
Competitive salary and benefits
Outstanding career development opportunities

Parttime

New

Property Litigation Solicitor

We’re looking to recruit a Property Litigation Solicitor (2 - 5 years qualified+...

Location

United Kingdom , Birmingham; Exeter; Leeds; London; Manchester; Winchester

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

At least 2-5 years’ PQE as a solicitor advising on property litigation matters
Experience in acting for GPs
Experience in dealing with partnership dispute work would be ideal
Excellent interpersonal skills
Excellent commercial awareness
Excellent organisation and time management skills
The ability and willingness to work independently but always with support and supervision as needed
A team orientated mindset

Job Responsibility

Property and Partnership dispute resolution for GPs
Property litigation work on a full range of landlord and tenant matters and also cases involving partnership dispute resolution
Work with the Partners and other senior members of the team on business development opportunities for these clients

Lead Escalation Engineer - NetScaler

Cloud Software Group

Location:
India , Bengaluru

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 30, 2026

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