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Strategic, hands-on technology leader to drive the modernization of our Sales & Acquisition ecosystem. This role will lead the design and delivery of a cloud-native platform and shared services that enable scalable, data-driven marketing and sales operations. The Lead Director will play a pivotal role in accelerating direct-to-consumer (DTC) growth, enhancing lead conversion, and enabling omnichannel engagement while aligning with enterprise architecture standards and modern development practices.
Job Responsibility:
Architect and deliver a modular, cloud-native platform supporting sales, marketing, and acquisition initiatives
Build shared services that support lead generation, customer engagement, consent and permissions management, and conversion optimization across digital and assisted channels
Deliver a scalable data solution for Medicare that seamlessly integrates with enterprise data strategy
Collaborate with stakeholders across multiple sales verticals to define modernization priorities and integration strategies
Partner with marketing, analytics, and data engineering teams to deliver capabilities that enable segmentation, personalization, and campaign performance tracking
Guide cloud platform decisions based on data architecture, latency, and operational needs
Establish best practices for CI/CD, infrastructure-as-code, observability, and DevSecOps
Implement AI-powered tools and solutions to automate tasks, optimize performance, and enhance customer engagement
Lead and mentor a large and high-performing engineering team
Serve as a thought leader and trusted advisor on cloud-first development and platform strategy
Requirements:
10+ years of experience in software engineering
5+ years in cloud architecture and leadership roles
5+ years as a servant leader for a development organization
Proven success delivering cloud-native platforms using modern frameworks and DevSecOps practices
Deep understanding of marketing technology, sales enablement, and customer engagement workflows
Strong communication and stakeholder management skills
Ability to influence across business and technical domains
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field required
Nice to have:
Experience with hybrid cloud or multi-cloud strategies
Experience with consent and permissions frameworks in regulated environments (e.g., HIPAA, SOC2)
Familiarity with customer data platforms (CDPs), data lakes, and real-time analytics pipelines
Background in sales, acquisition, or lead management systems
Experience with enterprise integration patterns and event-driven architecture
Master's degree preferred
Relevant certifications (e.g., AWS, Azure, TOGAF, SAFe) are a plus
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