CrawlJobs Logo

Lead Developer – Amazon Connect

northbaysolutions.com Logo

NorthBay

Location Icon

Location:
United Arab Emirates , Dubai

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are looking for a Lead Developer (Amazon Connect) who is hands-on and experienced in designing, developing, and delivering contact center solutions leveraging Amazon Connect and AWS services. The ideal candidate will have extensive experience in building scalable call center systems, leading technical design, and ensuring seamless integrations across enterprise environments.

Job Responsibility:

  • Lead the end-to-end design and development of Amazon Connect-based contact center solutions
  • Develop customized IVR call flows, Lambda functions, and integrations with third-party or enterprise systems
  • Utilize AWS services such as Lambda, Lex, DynamoDB, S3, CloudWatch, and API Gateway to enhance solution capabilities
  • Collaborate with architects, business analysts, and stakeholders to align technical solutions with business goals
  • Ensure scalability, reliability, and compliance with security and performance best practices
  • Mentor junior engineers and ensure technical excellence across project teams

Requirements:

  • 8+ years of total software development experience
  • 3+ years of hands-on experience with Amazon Connect (including contact flows, routing, and integrations)
  • Proven experience in delivering enterprise-grade call center or customer engagement platforms
  • Proficiency with AWS Cloud services (Lambda, Lex, DynamoDB, S3, API Gateway, CloudFormation)
  • Experience in IVR development, telephony, SIP, and call routing
  • Strong analytical, communication, and leadership skills

Nice to have:

  • AWS Certified Developer / Solutions Architect
  • Experience integrating Amazon Connect with Salesforce, ServiceNow, or CRM systems
  • Familiarity with AI/ML and real-time analytics in contact center environments

Additional Information:

Job Posted:
December 26, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Lead Developer – Amazon Connect

New

Lead Developer – Amazon Connect

We are looking for a Lead Developer (Amazon Connect) who is hands-on and experie...
Location
Location
United Arab Emirates , Abu Dhabi
Salary
Salary:
Not provided
northbaysolutions.com Logo
NorthBay
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of total software development experience
  • 3+ years of hands-on experience with Amazon Connect (including contact flows, routing, and integrations)
  • Proven experience in delivering enterprise-grade call center or customer engagement platforms
  • Proficiency with AWS Cloud services (Lambda, Lex, DynamoDB, S3, API Gateway, CloudFormation)
  • Experience in IVR development, telephony, SIP, and call routing
  • Strong analytical, communication, and leadership skills
Job Responsibility
Job Responsibility
  • Lead the end-to-end design and development of Amazon Connect-based contact center solutions
  • Develop customized IVR call flows, Lambda functions, and integrations with third-party or enterprise systems
  • Utilize AWS services such as Lambda, Lex, DynamoDB, S3, CloudWatch, and API Gateway to enhance solution capabilities
  • Collaborate with architects, business analysts, and stakeholders to align technical solutions with business goals
  • Ensure scalability, reliability, and compliance with security and performance best practices
  • Mentor junior engineers and ensure technical excellence across project teams
  • Fulltime
Read More
Arrow Right
New

Lead Developer – Amazon Connect

We are seeking a Lead Developer (Amazon Connect) to design and deliver cloud-bas...
Location
Location
India
Salary
Salary:
Not provided
northbaysolutions.com Logo
NorthBay
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of total IT experience with a strong development background
  • 3+ years of experience working on Amazon Connect implementations
  • Expertise in AWS Cloud ecosystem (Lambda, Lex, DynamoDB, S3, CloudWatch, API Gateway)
  • Strong understanding of telephony concepts, call routing, and SIP protocols
  • Experience integrating contact center systems with CRM or ERP solutions
Job Responsibility
Job Responsibility
  • Architect and implement Amazon Connect solutions for call center operations
  • Develop IVR workflows, custom integrations, and serverless backends using AWS Lambda
  • Collaborate with global teams to build, test, and deploy production-ready contact center applications
  • Leverage AWS native services for scalability, security, and performance optimization
  • Lead technical discussions, provide code reviews, and ensure best practices across development cycles
  • Fulltime
Read More
Arrow Right

Associate Retail Media Manager, Omnichannel

We are looking for a highly motivated individual with 2+ years of Walmart Connec...
Location
Location
United States , New York
Salary
Salary:
85000.00 - 95000.00 USD / Year
harrys.com Logo
Harry's
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience managing and executing retail media campaigns across Walmart Connect, Criteo, Roundel, and Amazon (inclusive of Pay-Per-Click Search, Roundel Media Buys, AMS, DSP, etc)
  • Preferred 1+ years experience managing Walmart Connect Advertising and/or Criteo Ads
  • Experience working in tight collaboration with multiple people and departments across our organization
  • Comfortable with data and performing campaign/cohort analysis
  • Experience leading cross-functional projects with successful outcomes
  • Proven track record of success working autonomously in a fast-paced environment while maintaining a high-level of communication
  • Highly organized with strong project management skills
  • Strong writing skills and outstanding attention to detail
Job Responsibility
Job Responsibility
  • Manage overall retail media advertising campaigns for Harry's and Flamingo across Brick and Click RMNs (Walmart.com, Target.com, Instacart, Kroger.com, CVS.com) based on budget allotted
  • Support Retail Leads of Walmart, Target, Drug, and Grocery in creating long term strategy for Ecommerce Performance Marketing for their respective accounts
  • Independently manage the Walmart.com and Target.com retail media budget and define performance media activities across on platform and off platform tactics with the strategic purpose of incremental sales and efficient return
  • Manage external agencies in terms of campaign delivery, strategy briefing, measurement KPI goal setting
  • Distill Brand Strategies to Retail Media strategies
  • Instill a performance marketing mindset, by setting clear KPIs and managing a reporting process alongside agency partners to effectively measure eComm marketing performance
  • Subject Matter Expert between Retail Leads for performance marketing reporting and insights
  • Develop insightful performance reports, analysis and insights
  • Strategically plan, analyze and optimize campaign performance at the keyword, audience, placement and creative level
  • Partner with agency and Harry’s and Flamingo analytic teams to create advanced reporting & use cases leveraging Walmart Scintilla Charter, Amazon Marketing Cloud or similar data clean room platforms
What we offer
What we offer
  • Medical, dental, and vision coverage
  • 401k match
  • Equity in Mammoth Brands
  • Flexible time off and working hours
  • Wellness and L&D stipends
  • 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
  • 20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
  • Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
  • Free products from all of our brands
  • Bagels on Wednesdays and lunch on Thursdays
  • Fulltime
Read More
Arrow Right
New

Sales Executive

In the role of a Sales Executive, you enter and gradually move more and more to ...
Location
Location
Germany , Hamburg
Salary
Salary:
Not provided
Consid AB
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous relevant sales experience, preferably in IT
  • A demonstrated history in outbound sales
  • Fluent in German and English - speaking and writing
  • IT Contracting
  • Contract Negotiations
  • Project Management
  • Cold Acquisition
Job Responsibility
Job Responsibility
  • Enter and gradually move more and more to manage, further develop and create new opportunities with the framework agreement customers we have
  • Sit at the negotiating table
  • Find new contacts to help with large and small potential clients
  • Have a high service level and a “can-do-mentality”
  • Be a digital full-service partner that helps our customers
  • Have a long-termism in continuous processing and being present
  • Work with both long and short sales cycles in the industry
  • Be the company’s and colleagues’ servant leader who cuts in where it is needed
What we offer
What we offer
  • Central office with beautiful facilities that are centrally located with good connections
  • Opportunity to test what you are interested in and develop your role
  • Over 15 internal courses that are open to everyone
  • Flat organization with fast decision-making that allows local offices to be shaped by employees on site
  • Fulltime
Read More
Arrow Right
New

Business Analyst

We are looking for a talented Business Analyst for a long-term project to implem...
Location
Location
Salary
Salary:
Not provided
Itransition
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ year Experience with Dynamics 365 CRM
  • Experience in user training activities
  • Experience in gathering and documentation requirements
  • Ability to communicate effectively with technical and non-technical audiences
  • Spoken and written English
What we offer
What we offer
  • Projects for such clients as PayPal, Wargaming, Xerox, Philips, Adidas and Toyota
  • Competitive compensation that depends on your qualification and skills
  • Career development system with clear skill qualifications
  • Flexible working hours aligned to your schedule
  • Options to work remotely
  • Corporate medical insurance covering services of private and public medical centers
  • English courses online
  • Corporate parties and events for employees and their children
  • Internal conferences, workshops and meetups for learning and experience sharing
  • Gym membership compensation
Read More
Arrow Right
New

Senior Specialist, APAC Workplace

We’re not just building better tech. We’re rewriting how data moves and what the...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
confluent.io Logo
Confluent
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of experience in workplace, EHS, employee experience, community building or related orgs
  • Attention to details, proactive and very well organised
  • An ownership mentality with the ability to execute independantly
  • Strong written and oral communication skills
  • Ability to work cross-culturally and cross-functionally
  • High level of creativity and problem-solving
  • Systems: GSuite, Excel/Google Sheets, Jira ticketing, Access management systems, Coworking platform portals
Job Responsibility
Job Responsibility
  • Own and manage the APAC (Singapore and Jakarta currently) office operations including access & security, vendors, amenities stocking, events and perk management
  • Function as administrative liaison to regional stakeholders with a focus on solutioning their needs around workspaces and adjacent issues
  • Manage sheets, docs, systems and vendor portals
  • Plan and execute company-wide or site-wide events aimed at boosting morale and fostering a positive work environment
  • Liaising/partnering with the People team to coordinate the regional roll-out of HR programs and policies
  • Manage Workplace and Employee safety by keeping up to date on local guidelines and regulations related to workplace safety and maintaining a safe and secure workplace
  • Build relationships and be the go-to person for local stakeholders, employees and APAC office vendors, landlord PoCs, etc
  • Track and manage the budget for APAC locations
  • Serve as the SME for on-demand workspace programs and remote engagement planning
What we offer
What we offer
  • Remote-First Work
  • Robust Insurance Benefits
  • Flexible Time Away
  • The Best Teammates
  • Experience Ambassadors
  • Open and Honest Culture
  • Well-Being and Growth
Read More
Arrow Right
New

Administrative Manager

We are looking for an Administrative Manager in the UAE.
Location
Location
United Arab Emirates
Salary
Salary:
Not provided
Itransition
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Possess high-level negotiation skills and experience in dealing with governmental authorities, private businesses and banks
  • Have excellent people skills and establish new connections easily
  • Showcase your organizational and leadership skills
  • Understand the basics of bookkeeping and management accounting, as well as the principles of office services operations
  • Are fluent enough in both Arabic and Russian to communicate both written and verbally
  • Speak English at an Upper-Intermediate level
  • Work experience in UAE would be a significant plus
Job Responsibility
Job Responsibility
  • Interacting with the finance department and banks, including issuing and processing invoices and payments
  • Supporting employees with matters related to legalization and formal employment with the company
  • Assisting employees with visa and residency issues in the UAE
  • Maintaining professional and effective relationships with partners
  • Participating in and supporting the organization of the company’s annual exhibition in the UAE (once a year)
  • Managing office-related tasks, including layout planning, equipment procurement, document handling, and purchasing
  • Keeping employees informed about office operations and service updates, sharing internal news, etc.
What we offer
What we offer
  • Working in a world's leading software engineering company
  • Competitive compensation that depends on your qualification and skills
  • Flexible working hours aligned to your schedule
  • Compensation for medical expenses
  • English courses online
  • Gym membership compensation
  • 5 days of paid sick leave per year with no obligation to submit a sick-leave certificate
Read More
Arrow Right
New

Dynamics 365/Power Platform Developer

We are looking for an experienced developer to join our Dynamics 365 projects. T...
Location
Location
Salary
Salary:
Not provided
Itransition
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deep expertise in Dynamics 365 Sales and Power Platform (customization, integrations, knowledge of best practices)
  • Strong development skills in C# and JavaScript for D365
  • Strong Power Automate skills
  • Ability to work in Agile/Scrum environments
  • English level: Intermediate+ (client communication)
Job Responsibility
Job Responsibility
  • Development and customization of Power Apps and Dynamics 365 CRM solutions
  • Supporting customers with existing implementations
  • Integrating Dynamics 365 with external systems
  • Assisting with scoping and estimating new features and requests
What we offer
What we offer
  • Projects for such clients as PayPal, Wargaming, Xerox, Philips, Adidas and Toyota
  • Competitive compensation that depends on your qualification and skills
  • Career development system with clear skill qualifications
  • Flexible working hours aligned to your schedule
  • Options to work remotely
  • Corporate medical insurance covering services of private and public medical centers
  • English courses online
  • Corporate parties and events for employees and their children
  • Internal conferences, workshops and meetups for learning and experience sharing
  • Gym membership compensation
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.