Lead Developer – Amazon Connect Job at NorthBay

New

Lead Developer – Amazon Connect

We are looking for a Lead Developer (Amazon Connect) who is hands-on and experie...

Location

United Arab Emirates , Abu Dhabi

Salary:

Not provided

NorthBay

Expiration Date

Until further notice

Requirements

8+ years of total software development experience
3+ years of hands-on experience with Amazon Connect (including contact flows, routing, and integrations)
Proven experience in delivering enterprise-grade call center or customer engagement platforms
Proficiency with AWS Cloud services (Lambda, Lex, DynamoDB, S3, API Gateway, CloudFormation)
Experience in IVR development, telephony, SIP, and call routing
Strong analytical, communication, and leadership skills

Job Responsibility

Lead the end-to-end design and development of Amazon Connect-based contact center solutions
Develop customized IVR call flows, Lambda functions, and integrations with third-party or enterprise systems
Utilize AWS services such as Lambda, Lex, DynamoDB, S3, CloudWatch, and API Gateway to enhance solution capabilities
Collaborate with architects, business analysts, and stakeholders to align technical solutions with business goals
Ensure scalability, reliability, and compliance with security and performance best practices
Mentor junior engineers and ensure technical excellence across project teams

Fulltime

New

Lead Developer – Amazon Connect

We are looking for a Lead Developer (Amazon Connect) who is hands-on and experie...

Location

United Arab Emirates , Dubai

Salary:

Not provided

NorthBay

Expiration Date

Until further notice

Requirements

8+ years of total software development experience
3+ years of hands-on experience with Amazon Connect (including contact flows, routing, and integrations)
Proven experience in delivering enterprise-grade call center or customer engagement platforms
Proficiency with AWS Cloud services (Lambda, Lex, DynamoDB, S3, API Gateway, CloudFormation)
Experience in IVR development, telephony, SIP, and call routing
Strong analytical, communication, and leadership skills

Job Responsibility

Lead the end-to-end design and development of Amazon Connect-based contact center solutions
Develop customized IVR call flows, Lambda functions, and integrations with third-party or enterprise systems
Utilize AWS services such as Lambda, Lex, DynamoDB, S3, CloudWatch, and API Gateway to enhance solution capabilities
Collaborate with architects, business analysts, and stakeholders to align technical solutions with business goals
Ensure scalability, reliability, and compliance with security and performance best practices
Mentor junior engineers and ensure technical excellence across project teams

Fulltime

Associate Retail Media Manager, Omnichannel

We are looking for a highly motivated individual with 2+ years of Walmart Connec...

Location

United States , New York

Salary:

85000.00 - 95000.00 USD / Year

Harry's

Expiration Date

Until further notice

Requirements

2+ years of experience managing and executing retail media campaigns across Walmart Connect, Criteo, Roundel, and Amazon (inclusive of Pay-Per-Click Search, Roundel Media Buys, AMS, DSP, etc)
Preferred 1+ years experience managing Walmart Connect Advertising and/or Criteo Ads
Experience working in tight collaboration with multiple people and departments across our organization
Comfortable with data and performing campaign/cohort analysis
Experience leading cross-functional projects with successful outcomes
Proven track record of success working autonomously in a fast-paced environment while maintaining a high-level of communication
Highly organized with strong project management skills
Strong writing skills and outstanding attention to detail

Job Responsibility

Manage overall retail media advertising campaigns for Harry's and Flamingo across Brick and Click RMNs (Walmart.com, Target.com, Instacart, Kroger.com, CVS.com) based on budget allotted
Support Retail Leads of Walmart, Target, Drug, and Grocery in creating long term strategy for Ecommerce Performance Marketing for their respective accounts
Independently manage the Walmart.com and Target.com retail media budget and define performance media activities across on platform and off platform tactics with the strategic purpose of incremental sales and efficient return
Manage external agencies in terms of campaign delivery, strategy briefing, measurement KPI goal setting
Distill Brand Strategies to Retail Media strategies
Instill a performance marketing mindset, by setting clear KPIs and managing a reporting process alongside agency partners to effectively measure eComm marketing performance
Subject Matter Expert between Retail Leads for performance marketing reporting and insights
Develop insightful performance reports, analysis and insights
Strategically plan, analyze and optimize campaign performance at the keyword, audience, placement and creative level
Partner with agency and Harry’s and Flamingo analytic teams to create advanced reporting & use cases leveraging Walmart Scintilla Charter, Amazon Marketing Cloud or similar data clean room platforms

What we offer

Medical, dental, and vision coverage
401k match
Equity in Mammoth Brands
Flexible time off and working hours
Wellness and L&D stipends
4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
Free products from all of our brands
Bagels on Wednesdays and lunch on Thursdays

Fulltime

New

Finance Change Analyst

This role will support change within the Finance Operations team, being involved...

Location

United Kingdom , Haywards Heath

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Understanding of finance processes essential
Insurance or Financial services experience an advantage
Good understanding of change methodologies i.e. 6 sigma, Agile etc
Knowledge of SAP an advantage
Good Visio knowledge or other process software an advantage
Ability to understand and document accounting entries
Excellent communication, interpersonal, and collaboration skills
Team player
Problem solver
Demonstrates strong organizational skills

Job Responsibility

Provides specialist knowledge and expertise for Finance change, understanding the impact the change has on the business processes and ensuring it adheres to all relevant accounting standards
Manage requirements gathering for Finance Operations on specific change needed and where possible and if required working with the Technology team to determine the most pragmatic functional solution prior to delivery, includes mapping out the AS IS and TO BE processes
Working with the Tech team to deliver system change where needed and implement, including supporting UAT and any bug fixing phases
Manage and see through to completion all Finance Operations related projects i.e. automation of processes, improved reporting functionality etc Taking accountability for delivery of the revised processes and the implementation into BAU, ensuring the new process is fully understood by business users and embedded into BAU, providing support where needed to ensure the success of delivery
Proposing and supporting Finance change ideas for the Technology Teams program increments, supporting the Technology team in prioritisation and resource planning and requirements gathering where appropriate to do so
Monitor impact of change, benefits analysis looking at (for example) controls, cost and accuracy of new process Vs old
Work with internal departments and external providers as and when needed to deliver change
Deliver communications back out to the Finance teams on any change being delivered within this role
Provide and maintain accurate process/system training documentation
Lead training sessions where required for any business process change delivered

Fulltime

New

Surface Fueler

Source One Transportation has immediate openings for Surface Fueler drivers. Thi...

Location

United States , Bridgeville

Salary:

25.00 - 30.50 USD / Hour

Source One Transportation Llc

Expiration Date

Until further notice

Requirements

Must be able to safely operate a heavy-duty pickup truck
CETP training on basic deliver procedures required
Must pass drug screen and background check
At least 18 years of age

What we offer

Sign-on bonus
Overtime after 40 hours per week
$3,000 referral bonus program
Quarterly safety bonus
Comprehensive health/medical benefits
401k with company matching
Paid time off and paid holidays
Company provided boots and uniforms

Fulltime

New

Client Operations Executive

Location

Hong Kong , Hong Kong

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Degree in Business Administration or related disciplines
Minimum 3 years of working experience preferably in customer services, operations or project management
Account servicing or Sales Support/Administration experience, preferably in banking / finance industry
Excellent inter-personal, customer servicing and problem-solving skills
Excellent command of written and spoken English, Chinese (Cantonese and Putonghua) and Japanese (N1 level is preferred)
Proficient in other Asian languages such as Korean is an advantage
Proactive, detail-oriented, highly organized in work procedures
Able to work in a fast-paced environment and meeting tight timelines
Well versed in MS Office and hands on experience in using system

Job Responsibility

Support in ensuring B2B accounts are set-up and administered efficiently and effectively
Handle B2B clients' enquiries and complaints
Identify and support on cases' investigation and resolution issues
Responsible for the invoice / reports and other documentations with clients in a timely manner
Work with Operations Managers to acquire and maintain expert knowledge of all aspects of B2B accounts
Maintain a strong awareness of good practice business processes and policy compliance
Perform ad-hoc project as assigned

What we offer

15 to 18 days Annual Leave
16 weeks Maternity / 14 days Paternity Full Paid Leave
Discretionary Bonus
Free Priority Pass Membership (unlimited airport lounge access)

New

Customer Service Advisor

Location

Hong Kong , Hong Kong

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Diploma or above in business administration or related discipline
Experience in customer services in travel industry is preferred
Excellent communication and problem-solving skills
Proactive, detail-minded and able to work multi task in a fast-paced environment
Excellent command of written and spoken English, Cantonese, Mandarin and Japanese (N1 is preferred)

Job Responsibility

Handle phone calls / emails / live chat inquiries from members and clients professionally with appropriate solutions effectively
Deliver quality customer services to members and other stakeholders
Responsible for all membership related administration works
Prepare monthly billing and reports in a timely manner
Perform any ad-hoc tasks as assigned

What we offer

15 to 18 days Annual Leave
Full Paid Leave (16 weeks Maternity / 14 days Paternity)
Discretionary Bonus
Free Priority Pass Membership (unlimited Airport Lounge access)

New

Client Operations Account Manager

Location

Hong Kong , Hong Kong

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Degree in Business Administration or related discipline
Minimum 5 years of working experience preferably with at least 2 years at managerial level
Excellent project management skills
Account management or Sales Support/Administration experience, preferably with banking/finance experience
Solid experience in operational and client administration
Excellent inter-personal, customer servicing and problem-solving skills
Assertive, initiative, methodical, detail-oriented, highly organized in work procedures, computer literacy are all pre-requisite
Willingness to travel occasionally for client meetings
Excellent command of written and spoken English, Chinese (Cantonese and Putonghua), and Japanese (N1 is preferred)

Job Responsibility

Lead and manage the day-to-day operations activities Independently and provide excellent service to B2B accounts throughout the whole client lifecycle on all aspects
Work closely with business development team and maintain close involvement and positive relationships with clients, third-party partners and global counterparts
Host / join client meetings as an SME in operations, and advise on best program construct, answer any operation related questions
Ensure B2B accounts are set-up and administered efficiently and effectively.
Adhering to our processes, coordinate the on-boarding of new programs by setting up the appropriate details in the back-office system, ensuring client requirements are met in accordance with the agreements, performing end-to-end tests prior to implementing a new program
Coordinate with cross functional teams, collect and validate necessary documentations to ensure new programs are implemented within the SLA
Identify, investigate and resolve issues and troubleshoot problems for designated accounts
Understand contractual agreements and ensure these are fully adhered to and assess compliance to contractual requirements
Understand and meet SLA’s in a time pressured environment
Acquire and maintain expert knowledge of the operational, systems, contractual and financial aspects of B2B accounts

What we offer

Hybrid work arrangement (work from home/office)
16 weeks Maternity / 14 days Paternity Full Paid Leave
Discretionary Bonus
Free Priority Pass Membership (unlimited airport lounge access)

Lead Developer – Amazon Connect

NorthBay

Location:
India

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 26, 2025

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