Lead, Advanced Analytics, Trust & Safety Job at Airbnb

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Staff Advanced Analytics CS Safety

We are looking for a Staff Advanced Analyst to help Airbnb enable travel for our...

Location

United States

Salary:

176000.00 - 220000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

A minimum of 10+ years of industry experience in business analytics
A degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research)
Experience supporting safety, risk, Trust & Safety, compliance or employee wellbeing in high-volume call center or customer operations environments
Expert skills in SQL
Expert in at least one programming language for data analysis (Python or R)
Experience with non-experimental causal inference methods, experimentation and machine learning techniques, ideally in a multi-sided platform setting
Working knowledge of schema design and high-dimensional data modeling (ETL framework like Airflow)
Ability to work under conditions of ambiguity in a fast-growth, sometimes uncertain and complex environment - comfortable operating independently with minimal planning, direction, and supervision
Proven track record of influencing senior leaders and driving outcomes

Job Responsibility

Data thought partner to product and business leaders across teams through providing insights, recommendations, and enabling data informed decisions
Drive day to day analytics and create scalable data tools
Identify pain points in traveling and hosting and work with product leadership to improve experiences for our guest, host and agent community
Lead and drive data-driven roadmaps for the CS Safety working groups
Build and own an insights and reporting platform that measures and improves the effectiveness of behaviors, product interfaces, and processes across the CS Safety platform and contact center network
Perform data modeling of the various entities using tools & frameworks for optimizing community and agent experiences
Define and evaluate key metrics in an unstructured problem space including measurement of the ML models that drive product development
Anticipate emerging safety risks through early-warning indicators, trend analysis, predictive modeling, and scenario planning to assess operational risk
Influence data-driven decisions across business verticals in day-to-day via business reviews, scorecards, self-serve portal, OKRs and planning among others
Influence experimentation & measurement strategies

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Vp, Analytics Assurance Lead

You will define and oversee the strategy, governance, and enterprise-wide assura...

Location

United States , Whippany; Henderson

Salary:

160000.00 - 210000.00 USD / Year

Barclays

Expiration Date

Until further notice

Requirements

Extensive experience leading model risk management, AI assurance, or advanced analytics governance in a regulated sector such as financial services, banking, credit, or insurance
Expertise in machine learning, statistical modeling, model validation, and AI/ML monitoring, with familiarity in emerging AI regulatory expectations
Demonstrated leadership in managing cross-functional programs, influencing senior stakeholders, and implementing enterprise-scale governance or AI assurance frameworks

Job Responsibility

Define and oversee the strategy, governance, and enterprise-wide assurance of analytical models and AI systems
Ensure all models and AI solutions operate to the highest standards of quality, fairness, regulatory compliance, and operational resilience
Establish and embed assurance frameworks spanning model risk management, AI safety, validation, monitoring, and responsible AI practices
Collaborate closely with teams across Modeling, Technology, Risk, Operations, Legal, and Compliance to promote transparency and trust in AI-driven decisioning
Drive continuous improvement, innovation, and consistency in how models are designed, evaluated, deployed, and monitored
Collect, clean, analyse, and visualise data to identify potential risks, assess compliance with regulations, and provide valuable insights to auditors
Development and execution of data extraction strategies
Analysis of data to identify potential risks and control weaknesses
Provision of data-driven insights and analysis to auditors
Supporting the development and testing of audit procedures

What we offer

Medical, dental and vision coverage
401(k)
life insurance
other paid leave for qualifying circumstances
incentive award eligibility

Fulltime

Software Technical Account Manager

As a Technical Account Manager, you will be a key player in deploying and suppor...

Location

United States , Richmond; Washington; Springfield

Salary:

Not provided

Axon

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience
4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors
Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications
Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers
Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements
Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce
Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage
Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights
Willingness to work onsite with customers and be available outside of normal business hours for critical issues
Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion

Job Responsibility

Lead Technical Support: Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services
Drive Deployments: Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts
Manage Crisis Situations: Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations
Advocate for Customers: Represent agency needs and feedback internally at Axon, influencing product development and service improvements
Promote Best Practices: Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption
Collaborate Across Teams: Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience
Data Management and Reporting: Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs
Training and Education: Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively
Provide Onsite Support: Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs

Senior Manager SHE

As the SHE Manager at the Unilever Hammond Dove Bar Soap Factory, you will be th...

Location

United States , Hammond

Salary:

115680.00 - 173520.00 USD / Year

Unilever

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering, STEM related discipline, or occupational health & safety
5+ years of experience in a factory-based environmental, health, safety, or process improvement role, including at least 3 years in a leadership capacity
In-depth knowledge of Environmental, Health, & Safety regulations, compliance frameworks, and risk management in factory operations
Ability to lead and influence at all organizational levels within a manufacturing environment
Exceptional communication and interpersonal skills, with a history of driving cultural change and leading courageous conversations
Demonstrated success in building and sustaining a high-performance safety culture
Strong analytical skills with the ability to convert data into actionable strategies
Flexibility to support a 24/7 operational environment across shifts

Job Responsibility

Strategic Leadership: Drive the Vision Zero agenda by inspiring and influencing all levels of the organization—from shop floor operators to senior leadership—to embrace a safety-first mindset as a core business priority
Culture Transformation: Champion a proactive safety culture where accountability and ownership are embedded in every decision. Create an environment where every individual feels empowered to protect themselves and others
Performance Excellence: Set bold EHS performance goals and lead the organization to achieve zero injuries and incidents. Monitor progress rigorously and hold teams accountable for results
Compliance & Risk Management: Ensure full adherence to local, national, and Unilever EHS standards. Anticipate and mitigate risks through robust assessments and preventive measures
Influential Communication: Act as a visible, approachable leader who communicates with clarity and confidence. Navigate challenging conversations with courage to drive continuous improvement and challenge the status quo
Incident Leadership: Oversee comprehensive investigations of all safety incidents, ensuring root causes are eliminated, and lessons learned are shared across the site
Stakeholder Collaboration: Build strong partnerships with site leadership, employees, occupational health teams, and external agencies to advance EHS priorities and foster trust
Continuous Improvement: Leverage data analytics, trend insights, and industry best practices to identify improvement opportunities and implement innovative solutions

What we offer

Bonus eligible
Long-Term Incentive (LTI) eligible
Eligible to participate in benefits plan (health insurance including prescription drug, dental, and vision coverage
retirement savings benefits
life insurance and disability benefits
parental leave
sick leave
paid vacation and holidays
access to numerous voluntary benefits)

Fulltime

EMEA Facilities, Security & Safety Program Specialist

This role is responsible for overseeing Facility Maintenance (FM) and Security &...

Location

Ireland; Hungary , Cork; Budapest

Salary:

Not provided

Cloudera

Expiration Date

Until further notice

Requirements

3 years of relevant experience in Facilities, Security, and Security Systems, ideally within a technology office environment or equivalent
Bachelor's degree in related field or equivalent experience
Excellent interpersonal skills to interact with managers and employees and foster trust
Excellent oral and written communication skills
Advanced analytical and problem-solving skills
Strong planner, program designer and project manager
experience with organization-wide implementation
Ability to solve problems and manage difficult issues while keeping an eye to the future
Strong knowledge of industry standards and/or federal, state and local regulatory requirements
Strong financial acumen with cash flow and P&L and project management skills

Job Responsibility

Oversee MEP (Mechanical, Electrical, Plumbing) and HVAC maintenance schedules, including execution of quarterly maintenance at each site.
Maintain and routinely update global Repair & Maintenance (R&M) logs within the supported region.
Serve as the primary liaison for facility-related matters with landlords and building management within the supported region.
Coordinate with external vendors to ensure timely, compliant, and high-quality maintenance services.
Manage regional FM budgets and procurement processes via platforms such as Coupa (PRs/POs).
Provide on-site facilities support across regional offices, requiring regular travel as needed.
Key Contact for office Property Mgt/ Landlords within the supported regions
Oversee daily security operations, including badge access control, vendor coordination, and S2/CCTV system functionality. Which includes at times global security system support.
Administer badge access for new hires, terminations, replacements, and loaners
maintain accurate records of landlord-issued credentials per site within the region.

What we offer

Generous PTO Policy
Support work life balance with Unplugged Days
Flexible WFH Policy
Mental & Physical Wellness programs
Phone and Internet Reimbursement program
Access to Continued Career Development
Comprehensive Benefits and Competitive Packages
Paid Volunteer Time
Employee Resource Groups

Fulltime

Senior Principal Machine Learning Engineer

You’ll form a new team of passionate engineers dedicated to building and scaling...

Location

United States

Salary:

222300.00 - 348975.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

Bachelor’s, Master’s, or PhD in Computer Science, Statistics, Mathematics, or a related field, or equivalent practical experience
12+ years of industry experience in machine learning, data science, or AI, with a proven track record of delivering production-grade ML systems
Deep expertise in Python, Go, or Java, with the ability to write performant, production-quality code
familiarity with SQL, Spark, and cloud data environments (e.g., AWS, GCP, Databricks)
Experience building and scaling ML models for business-critical applications, ideally in security, privacy, anti-abuse, or compliance domains
Strong communication skills, able to explain complex ML concepts to diverse audiences and influence stakeholders
Demonstrated ability to solve ambiguous, complex problems and drive projects from ideation to production
Agile development mindset, with a focus on iterative improvement and business impact

Job Responsibility

Lead AI/ML Strategy for Trust: Drive the development and implementation of advanced machine learning algorithms and AI systems for Trust, Security, Product Abuse, and Compliance use cases (e.g., threat detection, vulnerability management, privacy automation, AI safety)
Architect and Scale ML Platforms: Design and build scalable, secure, and reliable ML infrastructure and pipelines, ensuring compliance with privacy and regulatory requirements
AI Safety and Responsible AI: Develop and champion AI safety practices, including output moderation, explainability, and alignment with evolving regulatory frameworks
Cross-Functional Collaboration: Partner with product, engineering, security, privacy, and analytics teams to deliver transformative AI/ML solutions that enhance Atlassian’s trust posture
Mentorship and Leadership: Mentor and guide ML engineers and data scientists, fostering a culture of technical excellence, innovation, and continuous improvement
Innovation and Research: Stay at the forefront of AI/ML research, evaluating and applying the latest techniques (e.g., LLMs, anomaly detection, privacy-preserving ML) to real-world Trust challenges
Platform Enablement: Build reusable ML services and APIs that empower other teams to integrate AI/ML into their products and workflows
Operational Excellence: Ensure high availability, reliability, and security of all ML-powered Trust platforms and services

What we offer

health and wellbeing resources
paid volunteer days
benefits, bonuses, commissions, and equity

Fulltime

New

Manager, Fraud and Safety Investigations Operations

Lead the Gurgaon team to deliver world-class operational performance, focusing o...

Location

India , Gurugram

Salary:

3700000.00 - 5300000.00 INR / Year

Airbnb

Expiration Date

Until further notice

Requirements

BS/BA degree in business, operations, or a related field
advanced education preferred
Experience in operations in a people management role within fraud, safety, trust, or customer operations
Proven expertise in managing executive-level escalations and high-severity fraud or safety incidents with sound judgment
Deep understanding of fraud and safety processes, protocols, and operational controls, ideally in a regional or global context
Strong leadership skills, with a track record of building and coaching high-performing teams in fast-paced environments
Excellent stakeholder engagement, communication, presentation, and storytelling skills, with the ability to influence cross-functional teams
Proficient in data tools (e.g., Tableau, SQL, Excel, Google Sheets) and collaborative project management tools (e.g., JIRA, Asana, Smartsheets)
High emotional intelligence, with a coaching mindset and the ability to lead through change with clarity and empathy
Demonstrated ability to translate strategic goals into actionable plans, balancing short-term performance with long-term vision

Job Responsibility

Operational leadership and Performance management
Lead and manage regional Fraud and Safety Operations, ensuring quality, consistency, and responsiveness in service delivery
Drive agent, team, and regional level performance by identifying trends, managing escalations, and taking corrective action when needed
Serve as the escalation point for executive level issues requiring urgent resolution and high-level coordination
Maintain strong situational awareness of operational health and proactively respond to volume spikes, attacks, or backlogs
Own and manage operational planning including metric setting, forecasting, and reporting such as weekly, monthly, quarterly and annual business reviews
Team leadership and development
Hire, coach, and develop a high-performing and engaged team that delivers at scale
Foster a culture of accountability, performance excellence, diversity, and inclusion
Support the onboarding, upskilling, and mentoring of new and developing Delivery Team Leaders in Fraud and Safety Operations

What we offer

bonus or incentives
one or more equity programs
benefits
Employee Travel Credits

Fulltime

Senior Research Epidemiologist

We are seeking an experienced Senior Research Epidemiologist to lead and execute...

Location

United States , Seattle

Salary:

142000.00 - 180000.00 USD / Year

Truveta

Expiration Date

Until further notice

Requirements

Master’s or PhD in Epidemiology, Public Health, Biostatistics, Health Policy, or a related field
5+ years of experience in epidemiological, pharmacoepidemiology, or health services research, including leadership or project management responsibilities
Demonstrated experience designing and executing observational studies using real-world data
Strong hands-on experience with statistical programming (R and/or Python)
Experience working with electronic health records (EHRs), claims data, or other real-world healthcare data sources
Proven ability to manage complex, client-facing projects and deliver high-quality outputs under tight timelines
Excellent written and verbal communication skills, including presenting technical concepts to diverse audiences

Job Responsibility

Lead and execute end-to-end epidemiological and real-world evidence studies, ensuring scientific rigor, transparency, and regulatory relevance
Design and oversee study protocols, statistical analysis plans (SAPs), study reports, and manuscripts, including post-authorization safety studies (PASS)
Support or lead studies focused on drug safety in special populations, including pregnant people and neonatal outcomes, where applicable
Ensure research outputs are suitable for regulatory submissions, responses, and post-marketing commitments
Uphold best practices in study conduct, reporting, and Good Pharmacoepidemiology Practices (GPP)
Apply advanced epidemiologic methods across study types
Collaborate closely with analytics and data science teams to review results, assess robustness, and interpret findings
Leverage or interpret outputs from surveillance and signal detection tools, including TreeScan, where applicable
Stay current with evolving regulatory guidance, observational research methods, and industry standards, including expectations for pregnancy safety evaluation
Serve as a primary research point of contact for customers, including life sciences partners and regulatory-focused stakeholders

What we offer

Comprehensive benefits with strong medical, dental and vision insurance plans
401K plan
Professional development & training opportunities for continuous learning
Work/life autonomy via flexible work hours and flexible paid time off
Generous parental leave
Regular team activities (virtual and in-person as soon as we are able)
Additional compensation such as incentive pay and stock options

Fulltime

Lead, Advanced Analytics, Trust & Safety

Airbnb

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 13, 2026

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