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We’re looking for a dedicated, detail-oriented Laundry Operative to join our Lakelovers (Ambleside) team. You’ll be key to keeping our laundry and housekeeping running like clockwork, making sure every property is guest-ready. You’ll work closely with our cleaners, resolving laundry and housekeeping issues over the phone and face-to-face.
Job Responsibility:
Manage day-to-day laundry operations and liaise with suppliers
Count and check freshly laundered linen
record shortfalls or rejects
Deliver clean linen using fleet vehicles when required
Conduct property inspections, corrective cleaning, and special requests
Prepare linen for weekly departures and maintain stock levels
Manage soiled linen, keeping the area tidy before collection by suppliers
Provide practical feedback to support departmental performance
Promote excellent customer service to guests and owners
Undertake any additional duties within the scope of the role as requested
Requirements:
Ability to work independently and as part of a team
Strong attention to detail and problem-solving skills
Calm under pressure, flexible and adaptable
Good numerical skills and ability to use initiative
Full, clean driving licence
Nice to have:
Excellent written and verbal communication skills
Willingness to learn new skills in a fast-paced environment
Previous experience as a Laundry Assistant
IT literate with the ability to update stock controls
What we offer:
Performance bonus – up to 5% of salary
33 days holiday (including bank hols) + extra days with long service