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Late Night Supervisor

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ADAMS MOREY LTD

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Location:
United Kingdom , Portsmouth

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Category:

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Contract Type:
Not provided

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Salary:

52000.00 GBP / Year

Job Description:

Step into a leadership role where energy, accountability and customer service come together — join Adams Morey in Portsmouth as our next Late Night Supervisor and help keep our operations running smoothly after hours. This leadership role drives productivity, clear communication, and collaboration while maintaining DAF Trucks’ operational, quality, and safety standards. As a supervisor, you will uphold our core values—connecting with respect, communicating with clarity, and delivering as a team—in every interaction, decision, and process and ensure the teams also live these values.

Job Responsibility:

  • As a supervisor to be a minimum of 60% productive
  • Ensure jobs are carried out with the required pre-authority of customers to prevent invoice queries at a later stage
  • Obtain prior authorisation for repair for vehicles in the workshop by accurately estimating jobs prior to commencement of work
  • Connect with customers respectfully acting as the liaison between customers and the workshop, communicating with customers regarding vehicle issues and repair timelines, addressing customer concerns with Service and Bodyshop Operations Manager
  • Carry out quality checks on completed works
  • Ensure that cash sales vehicles are not released without payment
  • Assist and work closely with the estimation and parts team as required
  • Oversee day-to-day workshop operations to ensure efficient job flow and productivity
  • Ensure site operates fully in line with DAF Trucks standards, processes, and compliance expectations
  • Maximize utilization of technicians, Workshop bays, tooling, and equipment
  • Deliver as a team by supporting Dayshift to balance workload, including sharing technicians, expertise, or capacity where required
  • Work closely with Workshop Controller to coordinate job allocation, scheduling, and workflow across shifts
  • Proactively manage workload to ensure seamless support and maintain high levels of customer satisfaction
  • Identify opportunities for operational improvements and standardize best practices
  • Hold regular toolbox/communication meetings with the Late shift team, ensuring consistent messaging and engagement
  • Communicate with clarity, ensuring all team members understand priorities, expectations, and performance goals
  • Support team morale, discipline, and performance through regular coaching and constructive feedback
  • Ensure Workshop complies with DAF audit requirements, brand expectations, and dealer policies
  • Maintain a high standard of housekeeping, tool control, Health & Safety, and security
  • 5s compliance for Workshop

Requirements:

  • Previous experience within the motor industry is essential
  • Previous experience with truck repair and maintenance essential
  • Strong leadership skills with the ability to lead and motivate a team
  • A professional and calm approach with strong customer service skills
  • Strong problem-solving skills, with the ability to foresee potential barriers
  • Effective communicator
  • Ability to work in a fast-paced environment
  • Ability to plan ahead effectively and prioritise
  • Excellent attention to detail
  • Highly responsive but organised in approach
  • Good IT Skills
  • English and Maths Level 4
  • DAF master tech qualification
What we offer:
  • Employee Assistance program
  • Mental Health First Aiders within the business
  • Free Flu jabs if you are ineligible through the NHS
  • Free eye test plus £70 contribution towards glasses for display screen users
  • Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
  • 30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33
  • Free Independent mortgage advice service
  • Pension Scheme
  • Salary Sacrifice(if eligible)
  • Staff Events
  • Free parking
  • Cycle To Work Scheme
  • Competitive Salaries
  • Career development pathways and training
  • Quarterly Star Awards

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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