Laboratory Instrument Field Service Engineer Job at Network Scientific Recruitment

Field Service Engineer

As part of the Instrument Services team, you will take ownership of cases assign...

Location

Japan , Tokyo

Salary:

Not provided

10x Genomics

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Biomedical Engineering / Technology (or equivalent)
Multi-year experience with the service and repair of analytical laboratory instruments
Demonstrated ability to operate independently and manage multiple priorities
Understanding of critical customer experience factors and after sales service
Excellent customer facing communication and interpersonal skills
Detail oriented and able to effectively collaborate within a cross functional team
Excellent time management skills, with a focus on effective scheduling, prioritization, delegation, and the ability to coordinate and address competing demands
Fluent Mandarin and English language skills written and spoken
Ability to travel as required within the APAC region to be successful in this field-based role, expected to be at least 65% of the time

Job Responsibility

Take ownership of cases assigned, driving & delivering high quality service resolution
Provide timely onsite support to address service repair issues at customer sites according to contract prioritization
Ensure the timely completion of all required service documentation
Follow up with customers regarding instrument performance post service intervention
Communicate proactively and share information with field team members, Service Operation team, Technical Service and Customer Service teams, in addition to other support functions
Perform assembly, disassembly, and repair work on analytical laboratory instruments and equipment
Effectively and safely utilize test equipment, hand tools and power tools when needed
Responsible for documentation as required by company policy, cGMP, ISO, Regulatory agencies
Support the loading and updating of software, calibrations, preventive maintenance, and Pre-staging of new equipment
Monitor personal parts stock, test equipment and test tools inventory to ensure proper levels and current calibration certificates are readily available for typical servicing of instruments

What we offer

Competitive and comprehensive health benefits package
Competitive easy-to-use benefits that promote wellbeing and make your life easier
Family friendly policies like parental leave
Generous Time Off

Fulltime

Field Service Engineer

The company is a leading manufacturer of laboratory automation in relation to sa...

Location

United Kingdom , London

Salary:

50000.00 - 60000.00 GBP / Year

Network Scientific Recruitment

Expiration Date

Until further notice

Requirements

2 years of experience with Laboratory Automation instrumentation is essential
Field Service experience is required
Valid Drivers licence and fluent English is essential
Ability to work independently and comfortable with travel

Job Responsibility

On-site installations and training of instrument and software users as well as preventive maintenance and qualification
Planning of service work and communication with customers, including preparing and submitting service reports
Building SOP’s and templates for future engineers to follow

Fulltime

Lab Instrument Field Service Engineer

The position is home based anywhere on the West Coast with regular travel (60%-8...

Location

United States

Salary:

100000.00 - 125000.00 USD / Year

Network Scientific Recruitment

Expiration Date

Until further notice

Requirements

3 years of Field Service experience is required
Valid Drivers licence
Fluent English is essential
Ability to work independently and comfortable with travel

Job Responsibility

Perform preventative maintenance, repairs, and calibrations on laboratory instruments
Refurbishment of instruments
Effectively communicate with customers before going on site and account team members to troubleshoot, diagnose, provide repair updates, train end-users, and ensure full resolution of all customer needs
Serve as a member of the customer account team by contributing your technical expertise to resolve customer questions, troubleshoot customer issues, and identify additional opportunities to serve our customers

What we offer

Car Allowance
Bonus

Fulltime

Field Service Engineer

As a Field Service Engineer, you’ll Install or de-install equipment at customer ...

Location

Netherlands , Lunteren

Salary:

Not provided

Bio-Rad Laboratories

Expiration Date

Until further notice

Requirements

2-3 years' experience in a field service engineer position
Sound technical knowledge in electronics troubleshooting and excellent customer handling skills
Bachelors degree in Electronics/Mechanical/Biomedical Engineering (Laboratory Instrumentation and/or Diagnostics Instrumentation) preferred
Maintain balanced approach under stressed situations and good organization and documentation skills
Able to work independently and pro-actively provide feedback.

Job Responsibility

Install hardware and software according to manufacturer or company instructions
Identify and inspect the system configuration delivered by the company
Apply instrumentation control and validation protocols
Draft the acceptance document or intervention report and appendices and have it validated by the customer
Promoting the sale of maintenance contracts
Complete training in the use of systems, and in particular in the use of diagnostic aids
Carry out metrology on equipment under external customer specifications and contracts
Install or de-install equipment at customer sites, validate its operation, carry out preventive and corrective maintenance in accordance with technical specifications, carry out any necessary technical updates, ensure Bio-Rad's internal metrology park

What we offer

26 days' holiday
Additional payment of 13th month salary
Pension insurance
Annual bonus
Company car

Field Support Engineer

EUROIMMUN US is seeking a multifaceted Field Support Engineer (FSE) to provide p...

Location

United States

Salary:

70000.00 - 80000.00 USD / Year

Revvity

Expiration Date

Until further notice

Requirements

Associate Degree or Technical Degree in Applied Science, Biology, Chemistry, Electronics, or Biomedical Engineering or equivalent military training
or vocational education, with emphasis on instrumentation and computers
Two or more years experience as a field service representative or laboratory medical technologist/scientist
Theoretical and practical knowledge and working experience with diagnostic instrumentation products, specifically automated chemiluminescent (CLIA) and enzyme immunoassay (EIA) systems and a basic understanding of assays
Experience in biomechanics, service, repair and quality control for medical laboratory instrumentation, personal computers, and application software, and FDA regulations applicable to instrumentation service operations
Well-organized and able to function independently with minimal supervision
Comfortable in presenting training and information seminars to customers
Customer oriented and strong interpersonal skills
Exhibits high level of critical thinking abilities
Strong verbal and written communication skills

Job Responsibility

Respond to service requests and troubleshoot equipment malfunctions in a timely and efficient manner
Responsible for verification of instrument performance prior to releasing the device to the end user
Installation, relocation, and decommission of instrumentation at customer sites
Provide scheduled hardware preventative maintenance, remedial maintenance, upgrades and warranty services
Maintain positive, professional communications with customers and colleagues
Completely and correctly document all activities in accordance with company service policies and procedures and FDA requirements
Maintain loaner, test equipment, off-site spare parts inventory, and other company equipment and supplies
Provide training and technical support to customer on the proper use and maintenance of equipment
Attend professional trade exhibitions as requested
Make travel arrangements in accordance with Travel Policy

What we offer

Medical, Dental, and Vision Insurance Options
Life and Disability Insurance
Paid Time-Off
Parental Benefits
Compassionate Care Leave
401k with Company Match
Employee Stock Purchase Plan

Fulltime

Field Service Engineer Medical Devices

Join our team in Leuven and embark on a rewarding journey at the forefront of la...

Location

Belgium , Leuven

Salary:

Not provided

Amaris Consulting

Expiration Date

Until further notice

Requirements

Bachelor or Master degree in electrical engineering, mechanical engineering, industrial software engineering, or technical medical laboratory
Experience with installation, maintenance, and repair of laboratory equipment
Fluent Dutch, French, and English
Experience with maintenance data management and spare parts stock management
Experience with preventive maintenance and troubleshooting
Curiosity and adaptability for meeting new people and exploring new environments
Devoted, flexible, meticulous, service-minded, and mindful of keeping deadlines
Team player with a good sense of humor, sociable and outgoing
Strong desire to learn, grow, and deliver exceptional customer satisfaction

Job Responsibility

Install, maintain, and repair advanced laboratory equipment for leading clients
Ensure and maximize customer satisfaction across a wide range of analysers and systems
Guarantee that all systems, analysers, and component products meet manufacturer specifications
Optimize the operation of assigned systems and analysers within one or more product lines
Carry out routine maintenance instrument work and gain hands-on experience alongside senior Field Service Engineers (1-3 months)
Visit customers and provide on-site support with senior colleagues (1-3 months)
Update maintenance data accurately and promptly in line with service SOP requirements (3-6 months)
Support the Central Planning department by managing spare parts stock efficiently (3-6 months)
Independently complete preventive maintenance and basic troubleshooting, becoming a trusted technical partner for our clients (6-24 months)

What we offer

Rapid growth: Amaris has doubled its workforce in Belgium within two years, creating numerous opportunities for team members to grow
Prestigious projects: Candidates collaborate with renowned clients in the pharmaceutical, biotechnology, and European institutional sectors on impactful assignments
International environment: An agile and dynamic structure fosters intrapreneurship and meritocracy, with international experience at the heart of Europe

Product Line Support Group Leader - Autoimmunity Diagnostics

Responsible for a Specialized Service team with an emphasis on standardization, ...

Location

United States , Field

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Associates Degree in Electronics, Biomedical Engineering, Medical Technology, or related industry training required
Minimum 7 years of experience in a service, support, or similar role within a healthcare customer-facing or support environment
Minimum of 2 years in a leadership position preferred
Working knowledge of Laboratory Information Systems, Data Management Solutions, and network connectivity
Working knowledge of personal computers and Windows Operating Systems
Strong decision making skills
Advanced organizational and time management skills
Strong communication and cross-functional skills
Outstanding attention to detail
Ability to convey complex theories and procedures

Job Responsibility

Provide leadership, support, and oversight to a team of field service engineers
Monitor Key Performance Indicators
Create and implement standardized processes
Observe and assess North America Service & Support staff from a technical perspective
Provide direct oversight, management and action planning of escalated customers and unresolved instrument issues
Provide direct support to Field Service Engineers to diagnose, analyze, troubleshoot, and fault isolate instrument symptoms
Maintain expert knowledge of current Werfen products
Responsible for complying with all applicable Quality and Regulatory requirements
Creates, communicates, and distributes innovative technical content

Fulltime

Field Service Engineer

Our client are a specialist life science and healthcare company who work with a ...

Location

United Kingdom

Salary:

37000.00 - 40000.00 GBP / Year

Network Scientific Recruitment

Expiration Date

Until further notice

Requirements

Be qualified to Level 3 in electrical/mechanical engineering or equivalent
Hold qualifications in HVAC or related equipment in laboratories within the pharmaceutical and life science sectors
Have a high standard of literacy and numeracy
Be qualified or be time-served in related engineering discipline preferably within life science and healthcare sectors
Be experienced in installation, commissioning and service of building service and equipment in laboratories
Demonstrated ability to use instrumentation such as manometers, anemometers, bolometers, sound level meters and temperature and humidity meters
Be able to work effectively as part of a team
Be highly organised and with strong attention to detail
Be a confident user of IT and in particular Microsoft Office Packages e.g. Word, Excel, Outlook
Full driving licence

Job Responsibility

Testing and validation at client sites across the UK and Ireland
Calibration of instruments and gauges
Fault finding and troubleshooting
Site surveys and feasibility reports
Delivery of client training for operations and maintenance
Provide on-site and remote support for test equipment
Provide daily updates on works to the operations team and ensure all company policies, procedures are adhered to and that all Health & Safety requirements are always met
The position is homebased but travel to client sites will be required

What we offer

company vehicle

Fulltime

Laboratory Instrument Field Service Engineer

Network Scientific Recruitment

Location:
France

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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