KYC Technology Lead Business Analyst, Citi

Citi

Location:
Poland, Warsaw

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The KYC (Know your Customer) Technology Lead Business Analyst is a senior position in the compliance organization responsible for liaising between compliance, business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.

Job Responsibility:

Conduct thorough analysis of compliance and business needs and challenges related to KYC processes and translate these needs into clear, concise, and actionable business requirements
Design and develop technical solutions to address identified business needs and collaborate with technology teams to ensure that solutions are feasible and efficient
Act as a liaison between compliance, business and technology stakeholders with an ability to communicate technical information in a clear and understandable way to non-technical audience
Management multiple workstreams and projects related to KYC technology enhancements and support the development of business cases and justification for proposed solutions
Ensure that solutions align with regulatory requirements and internal policies and identify and mitigate potential risks associated with KYC technology changes & implementations
Configuration of KYC rules and workflows in a SaaS application with oversight and progress tracking of junior staff members on-site
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

Requirements:

6-10 years of experience in business analysis or systems analysis
5+ years in AML (anti-money laundering)/KYC from a business or compliance perspective
Configuration experience with SaaS vendor product - Fenergo
Excellent verbal and written communication skills
Demonstrated expertise in stakeholder management, presenting and using business requirement tools e.g. Jira, confluence
Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs
Agile qualifications as product owner or scrum master
ICA or ACAMS qualification preferred
Bachelor's degree/University degree or equivalent experience
Master's degree preferred

Nice to have:

ICA or ACAMS qualification
Master's degree

What we offer:

Paid Parental Leave Program (maternity and paternity leave)
A supportive workplace for professionals returning to the office from childcare leave
Award-winning pension plan
multisport
holiday allowance
Private Medical Care Program
Group Life Insurance
Consideration for annual discretionary bonus
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Mentoring Programs
Socially active employee communities with diverse networking opportunities

Additional Information:

Job Posted:
October 04, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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KYC Technology Lead Business Analyst