KYC Operations Lead Analyst Job at Citi (Belfast)

KYC Operations Analyst

The Service market and Banking KYC Operation is an AML/KYC support and control f...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

1-2 years' experience in banking, finance, or law
Experience in control/risk or Compliance (AML/KYC) function
Knowledge of European Union regulatory KYC/AML requirements
University degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law
Proficient use of Microsoft Applications (Word, Excel, Access, PPT)
Excellent written and verbal communication skills
Customer Services orientated
Strong research skills
Accuracy and strong attention to detail
Ability to multitask and prioritize

Job Responsibility

Create the KYC Record in the KYC system sourcing information from internal and external sources
Proactively interact with relationship management teams and compliance to update system with information
Review information from internal and external sources for company news
Validate the information within the KYC Record and CIP document
Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
Take responsibility for KYC Record and associated documentation completion from initiation to approval
Maintain BSU tool current
Report workflow progress to supervisor
Ensure KYC workflow tool is kept up to date
Meet agreed daily targets for KYC Record review

Fulltime

Workforce Management Lead, Risk Operations

We are looking for an experienced and strategic Workforce Management Lead to dri...

Location

United States , Bay Area

Salary:

135800.00 - 245400.00 USD / Year

Block

Expiration Date

Until further notice

Requirements

8+ years of experience in Workforce Management, Operations, or Strategic Workforce Planning roles
5+ years of people management experience
Expertise in forecasting and capacity planning in complex environments
Moderate knowledge of KYC, AML, and Sanctions compliance
Proficiency in using spreadsheet tools such as Google Sheets and Excel, with the ability to create complex staffing models
Experience collaborating with diverse teams and managing key partner relationships
Demonstrated written and verbal communication skills, evidenced by delivering comprehensive reports and presentations to senior management that have influenced strategic decisions in operations
Experience analyzing workforce data to drive decision-making, with experience increasing operational efficiency through data-driven workforce adjustments and recommendations
Advanced analytical skills, including the ability to perform variance analysis, and developing forecasting models to inform strategic workforce planning decisions that result in a material improvement in operational efficiency

Job Responsibility

Develop and implement capacity plans and staffing models to support existing lines of business and new product launches within Compliance Operations
Forecast, schedule, and optimize staffing across multiple compliance work streams, ensuring adherence to process-specific Service level agreements and the absence of backlogs
Lead projects to create daily dashboard reporting for team leaders and managers, enhancing performance management and alert/case routing at the analyst level
Collaborate with cross-functional teams, including Product, Finance, and Compliance Analytics, to develop strategic workforce management solutions and improve forecasting models
Partner with Block vendor management teams to ensure seamless ramp-up/ramp-down and meet interval KPIs and contractual Service level agreements for our managed service providers
Use statistical methodologies and BI tools to analyze performance trends and drive data-informed decision-making
Present insights to senior and executive management, ensuring timely escalation of resourcing shortfalls based on forecasting

What we offer

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Fulltime

Senior Business Analyst

The Senior Business Analyst is a senior-level position responsible for liaising ...

Location

Canada , Mississauga

Salary:

94300.00 - 141500.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven experience in IT Business Analysis, preferably within the financial services industry
Demonstrable experience with migration work involving complex IT systems
Strong collaboration skills with the ability to effectively engage and influence senior stakeholders
In-depth knowledge and hands-on experience with Fenergo
Extensive experience with Know Your Customer (KYC) processes and regulatory requirements
Experience in significantly enhancing KYC frameworks

Job Responsibility

Stakeholder Collaboration: Collaborate extensively with senior stakeholders across various business units to gather requirements, define project scope, and ensure alignment with strategic objectives
KYC: Lead and support the KYC processes and systems across Citi, ensuring compliance with regulatory requirements and enhancing operational efficiency
Fenergo Expertise: Leverage hands-on experience with Fenergo to optimize client lifecycle management processes, particularly in relation to onboarding and KYC
Onboarding Process Enhancement: Analyze and improve client onboarding experiences and processes, identifying opportunities for automation and streamlining
Data Migration & Analysis: Plan, execute, and oversee complex data migration initiatives, ensuring data integrity and successful transfer
Database Management: Work with various database technologies, including SQL and Mongo, to understand data structures, query data, and support system integration
Generative AI Integration: Explore and identify opportunities for integrating Gen AI solutions to enhance business processes, improve decision-making, and create innovative products
Requirements Management: Elicit, analyze, document, and manage detailed business requirements, translating them into functional and technical specifications for development teams
Solution Design & Testing: Participate in the design of IT solutions, provide input on technical feasibility, and support testing efforts to ensure solutions meet business needs
Project Support: Provide ongoing support throughout the project lifecycle, from initiation to implementation and post-launch review

What we offer

Well-being support
Growth opportunities
Work-life balance support

Fulltime

Kyc Operations Analyst 2

Are you looking for a career move that will put you at the heart of a global fin...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Previous experience in similar role or KYC function required
Strong team player willing to learn and share experience with other team members
Experience of active involvement in Business Projects, including providing summaries / updates to project leads
Flexibility to work with rapidly-changing priorities and deadlines
Previous experience in a similar role within a banking environment may be an advantage
Bachelor’s/University degree or equivalent experience preferred but working track record will be taken into account

Job Responsibility

Conduct client profile reviews for customer accounts
Review all information and documentation ensuring compliance with local regulation and Citi standards
Update KYC forms and client profiles according to policy requirements
Follow up with clients to ensure information is received before due dates
Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Remediation KYC Analyst

Step into the role of Remediation KYC Analyst at Barclays, where you'll play a p...

Location

India , Gurugram

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Strong operational and process management skills
Analytical and problem-solving abilities
Stakeholder communication and collaboration skills
Risk and controls
Change and transformation
Business acumen
Strategic thinking
Digital and technology
Job-specific technical skills

Job Responsibility

Support daily operational activities including processing, reviewing, reporting, and issue resolution
Collaborate with cross-functional teams to align and integrate operational processes across the bank
Identify process improvement opportunities and implement operational controls to mitigate risk
Prepare reports and presentations on operational performance for senior stakeholders
Participate in projects and initiatives to enhance operational efficiency and best practices
Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution
Collaboration with teams across the bank to align and integrate operational processes
Identification of areas for improvement and providing recommendations in operational processes
Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency
Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders

What we offer

Hybrid working
Modern workspaces, collaborative areas, and state-of-the-art meeting rooms
Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations
Health and wellness
A place where you can belong
Collaborative Areas
More than work

Fulltime

Senior Investment Operations Analyst

FM Investment Operations supports the investment activity of the FM Investment T...

Location

United States , Waltham, MA and Boston, MA

Salary:

120400.00 - 173100.00 USD / Year

FM

Expiration Date

Until further notice

Requirements

5–10 years of relevant investment operations experiences supporting multi asset class investments including privates market investments
Deep knowledge of investment operations across various asset, account, and vehicle types and related transaction processes
Hands-on experience supporting private asset portfolios including capital call and distribution processing
Bachelor’s degree in Finance, Accounting, Economics, or a related field
Exceptional attention to detail and organizational skills
Strong communication and problem-solving abilities
Ability to manage multiple priorities and collaborate effectively across teams
Proven team player comfortable working in a small, dynamic team environment

Job Responsibility

Lead operational onboarding of external managers across FM investment portfolios, including separate accounts and pooled fund types (mutual funds, CITs, hedge funds, private funds, etc.)
Interface with external managers, administrators, transfer agents, and custodians to establish accounts, prepare subscription documents and related KYC information, and coordinate detailed funding mechanics through completion ensuring seamless execution
Lead bi-weekly internal onboarding meetings, track action items, and provide proactive weekly updates to ensure transparency across workstreams
Support ongoing administrative aspects related to the external portfolio including KYC updates, maintenance, and provision of contact lists, authorized signers lists, etc.
Assist in operational due diligence of external managers in collaboration with senior Investment Operations team members
Support daily cash forecasting and reconciliation processes, integrating internal and external portfolio activity with FM operational flows to produce actionable forecasts for senior management
Drive enhancements to the cash forecasting process through automation, improved data integration, and robust quality controls
Provide ongoing support for capital call and distribution activity across FM’s private investment portfolio, coordinating with external service providers to ensure timely execution of transaction activity
Ensure accurate setup and maintenance of new private investments within FM’s core systems and service providers
Contribute to monthly and quarterly management reporting deliverables

What we offer

incentive plan
generous health and well-being programs
a 401(k) and pension plan
career development opportunities
tuition reimbursement
flexible work
time off allowances

Fulltime

New

Deputy MLRO / AML Lead

Join us in building the future of finance. Our mission is to democratize finance...

Location

Luxembourg , Luxembourg

Salary:

Not provided

Robinhood

Expiration Date

Until further notice

Requirements

At least 8 years of relevant experience in the Regulatory Compliance division of regulated financial institutions (ideally crypto, banking, payments or e-money) as part of the second line of defense
Relevant Compliance certifications or recognized professional certifications in Compliance
High level of understanding of all applicable CSSF regulatory frameworks impacting the business that is commensurate with the seniority of the role
Knowledge and experience in all aspects of financial crime compliance, specifically AML, KYC, EDD, and customer onboarding
Ability to analyze and synthesize complex information and distill into readily comprehensible and practical advice relevant to the commercial, strategic and financial context, applying a risk-based approach to development of business solutions and decision-making
Ability to effectively communicate with the regulator and other stakeholders within the Robinhood Group and provide practical, actionable, and value-added recommendations
Used to working in a diverse, international, fast-moving business and fast evolving regulatory environment
Strong written and verbal communication skills with an excellent knowledge of English language (written and verbal)
Strong sense of team spirit and cross-functional collaboration
Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders

Job Responsibility

Oversee the customer onboarding review and approval process for customers presenting higher risk of ML/TF of Bitstamp by Robinhood Europe with the support of the AML Analyst team and the Compliance Operations team
Oversee the ongoing EDD review and approval process for customers of Bitstamp by Robinhood Europe with the support of the AML Analyst team and the Compliance Operations team
Ensure timely and effective resolution of the escalations from the first line of defense on customer onboarding, transaction monitoring alerts, guidance requests and any other topic that requires Compliance review
Lead the daily Compliance Committee with the Chief Compliance Officer of Bitstamp by Robinhood Europe to review and approve the account opening of customers presenting higher risk of ML/TF
Lead the AML Analyst team and participate actively in their recruitment, training, onboarding, and progress within the organization
Act as an ambassador for Compliance at Bitstamp by Robinhood
Deliver continuous improvement of AML/CFT policies and procedures, ensuring these are fit for purpose, meeting regulatory requirements and are updated and maintained
Work collaboratively with the Chief Compliance Officer of Bitstamp by Robinhood Europe to ensure that the policy requirements pertaining to AML/CFT are addressed
Work collaboratively with the Compliance departments of all entities of Robinhood Crypto to ensure alignment of the compliance processes – where possible – and operational consistency across the locations
Actively engage with governing bodies, officers, and staff, sharing best practices and clarifying potential compliance concerns

New

Lead Bigdata Analyst

The Data Analytics Lead Analyst is a strategic professional who stays abreast of...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

12 - 15 years experience using codes for statistical modeling of large data sets
Strategic Data Analysis:Lead complex Bigdata analysis initiatives to identify patterns, anomalies, and opportunities for process improvement within the KYC lifecycle
Should also have strong experience on Python, Pyspark along with data governance
Insight Generation:Analyze large-scale customer and transactional datasets to generate actionable insights that enhance risk assessment models, improve operational efficiency, and strengthen compliance controls
Stakeholder Collaboration:Partner with senior stakeholders across Compliance, Technology, and Operations to understand business challenges, define analytical requirements, and present data-driven recommendations
Data-Driven Strategy:Play a key role in defining the data strategy for the KYC modernization program, including data sourcing, quality standards, and governance frameworks
Metrics & Reporting:Design, develop, and maintain advanced dashboards and reports to monitor Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs)
Provide regular updates to senior leadership on the effectiveness of KYC processes and the progress of the modernization project
Data Quality & Governance:Establish and oversee data quality frameworks to ensure the accuracy, completeness, and integrity of KYC data
Lead efforts to remediate data quality issues at their source

Job Responsibility

Integrates subject matter and industry expertise within a defined area
Contributes to data analytics standards around which others will operate
Applies in-depth understanding of how data analytics collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function
Employs developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers
Resolves occasionally complex and highly variable issues
Produces detailed analysis of issues where the best course of action is not evident from the information available, but actions must be recommended/ taken
Responsible for volume, quality, timeliness and delivery of data science projects along with short-term planning resource planning
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

KYC Operations Lead Analyst

Citi

Location:
United Kingdom , Belfast

Category:
Finance

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 02, 2025

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Job Description:

Job Responsibility:

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