Kyc Operations Change Manager, Citi

Citi

Location:
Ireland, Dublin

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

The KYC Operations Change Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to drive the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Job Responsibility:

Represent Know Your Client (KYC) team in multiple forums, internally and externally, including senior management discussions and key stakeholder meetings across the business, compliance and operations to provide transparency on initiatives
Work with Global KYC management team to provide strategic direction and develop all aspects of the KYC control environment (e.g., people, process, technology and governance)
Lead our key Change Management strategies, frameworks and governance forums globally
Partner with our Compliance and business stakeholders to drive country level harmonisation of our country polices
Take a lead in our global KYC policy modernisation efforts
Ensure proper and effective governance of tasks and processes with reference to internal policy and external regulation
Partner with Compliance, the business and KYC teams globally on interpretation and implementation of new Anti-Money Laundering (AML) policies managing directly the impact to the control environment
Develop project plans and ongoing KYC training plans related to business, product and AML policies including review and attestation processes
Assess and manage changes to the KYC control environment delivered though process, policy and technology change
Drive continuous improvements to quality of data, control reporting and associated metrics to increase global consistency
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requirements:

Extensive relevant experience
Strong change manager
Excellent communication skills
Bachelor's degree/University degree or equivalent experience
Master's degree preferred

What we offer:

Business casual workplace with a hybrid working model (up to 2 days working at home per week)
Competitive base salary (annually reviewed)
Additional benefits that support you (and your family) to be well, live well and save well

Additional Information:

Job Posted:
September 03, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Kyc Operations Change Manager