Knowledge Management Content Manager Job at Barbaricum (Fort Leavenworth, Kansas)

Global Content and Knowledge Manager

Global Content & Knowledge Manager role accountable for managing and optimizing ...

Location

United States , Virtual

Salary:

97000.00 USD / Year

LHH

Expiration Date

Until further notice

Requirements

Minimum 5 years' recent experience in relevant content role within a bid or sales/sales enablement team
Content creation track record within B2B environment focused on commercial industries (preferably Professional or Business Services)
Experience in management of sales content tech-stack and maximizing its usage and effectiveness
Expert at both written and visual content
Experience in introduction of new technologies to support content creation or management
Excellent verbal and written communication skills
Personal passion for content
Experience of using PPT effectively in producing sales materials
Advance level capabilities in use of tools such as MS Teams/SharePoint, SalesForce, AI and other emerging tech
Ability to work independently, problem solve and be self-motivated

Job Responsibility

Manage and optimize knowledge and sales content across entire sales lifecycle
Curate, manage and evolve content covering all parts of LHH
Partner with wider Go-to-market team, marketing, sales and subject matter experts
Manage small team of content and knowledge specialists
Develop, maintain and update repository of knowledge and content assets
Ensure taxonomy supports content categorization in line with business needs
Be expert for LHH content tech stack (Loopio and Seismic)
Define and uphold quality standards for all sales content
Act as ambassador to wider sales organization for use of available content
Monitor sales materials & content usage across all tech stacks

What we offer

Bonus
Medical insurance
Dental insurance
Vision insurance
Term life and AD&D insurance
Short-term and long-term disability
Additional voluntary benefits
Commuter benefits
Wellness plans
401k plan or non-qualified deferred compensation plan

Fulltime

Global Content and Knowledge Manager

Global Content & Knowledge Manager role accountable for managing and optimizing ...

Location

Canada , Virtual

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Minimum 5 years' recent experience in relevant content role within a bid or sales/sales enablement team
Content creation track record within B2B environment focused on commercial industries
Experience in management of sales content tech-stack
Expert at both written and visual content
Experience in introduction of new technologies to support content creation or management
Excellent verbal and written communication skills
Experience of using PPT effectively in producing sales materials
Advance level capabilities in use of tools such as MS Teams/SharePoint, SalesForce, AI and other emerging tech
Ability to work independently, problem solve and be self-motivated
Excellent networking, collaboration, and project management skills within complex international organization

Job Responsibility

Manage and optimize knowledge and sales content across entire sales lifecycle
Curate, manage and evolve content covering all parts of LHH
Partner with wider Go-to-market team, marketing, sales and subject matter experts
Manage small team of content and knowledge specialists
Develop, maintain and update repository of knowledge and content assets
Ensure taxonomy supports content categorization in line with business needs
Be expert and point of contact for LHH content tech stack (Loopio and Seismic)
Develop best practices and training for Sales Enablement & OMT functions
Define and uphold quality standards for all sales content
Act as ambassador to wider sales organization for use of available content

What we offer

Growth opportunities within human resources global leader
Priority on learning to stay agile in competitive business environment
Open-minded environment where people spark new ideas and explore alternatives

Fulltime

Global Content and Knowledge Manager

Global Content & Knowledge Manager role accountable for managing and optimizing ...

Location

United Kingdom , Virtual

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Minimum 5 years' recent experience in relevant content role within a bid or sales/sales enablement team
Content creation track record within B2B environment focused on commercial industries
Experience in management of sales content tech-stack
Expert at both written and visual content
Experience in introduction of new technologies to support content creation or management
Excellent verbal and written communication skills
Experience using PPT effectively in producing sales materials
Advanced level capabilities in MS Teams/SharePoint, SalesForce, AI and emerging tech
Ability to work independently, problem solve and be self-motivated
Excellent networking, collaboration, and project management skills within complex international organization

Job Responsibility

Manage and optimize knowledge and sales content across entire sales lifecycle
Curate, manage and evolve content covering all parts of LHH
Partner with Go-to-market team, marketing, sales and subject matter experts
Lead sales content strategy, taxonomy, quality and innovation including technology use
Manage team of content and knowledge specialists
Develop and maintain repository of knowledge and content assets
Be expert for LHH content tech stack (Loopio and Seismic)
Define and uphold quality standards for all sales content
Act as content ambassador to wider sales organization
Monitor sales materials and content usage across tech stacks

What we offer

Flexible working model
Private medical insurance (PMI)
Group personal pension plan
Career support for family and friends
25 working days paid holiday with opportunity to buy extra days off
Growth opportunities within human resources global leader
Learning opportunities
Open-minded environment

Fulltime

Knowledge Management Analyst

The Knowledge Management (KM) Analyst is responsible for the health, accuracy, a...

Location

United States , Pataskala

Salary:

Not provided

Ann Taylor

Expiration Date

Until further notice

Requirements

2+ years of experience in a Knowledge Management, Content Strategy, or Quality Assurance role, preferably within a retail or large contact center environment
Proficiency with Knowledge Management Systems (KMS) platforms (e.g., NiCE mPower)
Proven ability to use data (search logs, usage reports, C-Sat/FCR metrics) to drive content strategy and decision-making
Excellent written and verbal communication skills with a demonstrated ability to translate complex technical information into clear, easy-to-understand content

Job Responsibility

Monitor and Analyze KB Performance: Routinely track and report on key knowledge metrics, including usage rates, search success, content findability, and article deflection rates
Ensure Content Accuracy: Implement a proactive auditing schedule and content decay process to ensure all articles, policies, and procedures are current, compliant, and accurate
Identify Content Gaps: Analyze agent and customer search data, feedback submissions, and support ticket trends to identify critical missing or inadequate knowledge content
Enforce Content Standards: Own and maintain the KM Style Guide and quality standards, ensuring all new and updated content adheres to tone, formatting, and clarity requirements
Manage Feedback Loop: Govern the workflow for submitting, reviewing, and acting on agent and customer feedback, ensuring quick resolution and improved content quality
Optimize Publishing Workflow: Manage the content lifecycle (drafting, review, approval, publishing, and archival), ensuring efficiency and speed to market for critical updates
Support AI Solutions: Act as the KM Subject Matter Expert (SME) for all AI and automation initiatives (e.g., chatbots, virtual agents, self-service portals) that rely on the knowledge base
Maintain AI Readiness: Ensure KB content is optimized for machine consumption, including proper tagging, classification, and metadata to maximize the effectiveness of AI deflection
Analyze Experience: Monitor the agent and customer experience within the KM tools and AI channels, providing actionable insights to enhance usability and reduce friction

What we offer

You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies
Support for your individual development plus opportunities for career mobility within our family of brands
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
Medical, dental, vision insurance & 401(K)
Employee Assistance Program (EAP)
Time off – paid time off & holidays

Fulltime

Sales Content & Knowledge Specialist

We’re looking for a strong writer and editor who’s passionate about crafting cle...

Location

United Kingdom

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Strong experience writing and editing sales or proposal content (e.g. RFPs, pitch decks, client presentations)
Excellent written English with the ability to tailor messaging to different audiences and sales scenarios
Strong PowerPoint skills – ability to design and refine client-facing slides (not just internal decks)
Comfortable working with content management platforms such as Loopio, Seismic, or SharePoint
Ability to manage multiple content projects and deadlines in a fast-paced, global environment
Strong stakeholder collaboration skills – especially working with SMEs and senior sales leaders
Highly organized and detail-oriented, with good judgment around brand, tone, and message alignment

Job Responsibility

Write, edit, and refine persuasive sales content for use in proposals, presentations, RFPs, and other sales materials
Collaborate with SMEs and sales teams to gather input and shape compelling client-focused narratives
Maintain and update a central library of approved content using tools like Loopio, Seismic, and SharePoint
Evolve and enhance sales templates, decks, and visual toolkits to reflect current messaging and brand standards
Build and maintain a strong library of case studies and proof points across services, industries, and geographies
Provide editing, proofreading, and messaging feedback on live bid materials, ensuring consistency, clarity, and impact
Support quality control on key bids and sales presentations, reviewing structure, tone, and visual alignment
Train and coach internal sales and opportunity management teams on sales writing best practices (e.g. tone, structure, storytelling)
Upload and organize final content in internal platforms, ensuring materials are easy to find and use across global teams
Help communicate new content and updates to the broader sales organization to drive adoption

What we offer

Growth opportunities within a HR Solutions global leader
We prioritize learning to stay agile in an increasingly competitive business environment
We foster an open-minded environment where people spark new ideas and explore alternatives
Additional benefits including PTO, Paid Holidays, and more

Fulltime

Customer Success Knowledge Manager

At JFrog, self-service is a top priority, sponsored directly by company Leadersh...

Location

Israel , Netanya/Tel Aviv

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

B.A or M.A in relevant fields
Proven writing skills
2-4 years in a Knowledge Management or related roles
Successful experience in innovative thinking and risk-taking
Content Strategy development experience
Creativity, innovation, and execution skills: proven record of driving new and innovative solutions from start to finish
Experience in working with web interfaces (HTML, Javascript)

Job Responsibility

Transform the way content is presented to our customers by implementing innovative solutions in our Help Center
Manage and direct the creation of professional and creative content
Work with the team’s researchers to measure content effectiveness, set targets, and if necessary revise content until user targets are met and engagement increases
Work with the team’s developers to automate publication and validation processes
Interact with JFrog customers to better understand how they use JFrog content
Foster a culture of knowledge-sharing, contribution, and transparency
Build relationships and identify partners across the organization to help promote a “knowledge everywhere” approach

Senior Bid Writer & Knowledge Manager

A leading European provider of cybersecurity and managed services is seeking to ...

Location

United Kingdom

Salary:

Not provided

Bid Solutions

Expiration Date

Until further notice

Requirements

5+ years’ experience in bid writing / content management in IT
Exceptional writing, editing, and proofreading skills
Strong project management and multitasking abilities
Excellent communication and collaboration skills
Proficiency in Microsoft Office and relevant tools
APMP Foundation Accreditation (minimum)
Degree in Business, English, Marketing, or Journalism (preferred)
Passion for tech and innovation in bid management

Job Responsibility

Develop and manage all stages of tender and proposal submissions
Collaborate with teams to gather insights and content
Write persuasive proposals, presentations, and marketing materials
Maintain and optimise the content library and AI bid software
Research and refine bid strategies
Align bid strategies with sales and client engagement
Track bid outcomes and provide improvement insights

Fulltime

Content Manager

Avalaunch Media is looking for an experienced Content Manager to join our team t...

Location

United States , Lehi

Salary:

60000.00 - 80000.00 USD / Year

Avalaunch Media

Expiration Date

Until further notice

Requirements

More than two years of experience as a content manager working with internal and external team members, vendors, and client stakeholders
Working knowledge of digital marketing including SEO, content marketing, paid advertising, data analytics, social media marketing, marketing automation
Basic understanding of how content and website play into the goals and strategies of a business marketing plan
Experience interfacing directly with client points of contact at all levels and can adapt communication style
Excellent time management skills and can handle multiple clients and projects simultaneously
Strong passion for SEO/digital marketing with expectations to learn more and grow professionally
Strong understanding of on-page SEO factors
Moderate to strong understanding of how site/information architecture can influence rankings
Ability to diagnose site issues by auditing data within Google Search Console, Google Analytics, Screaming Frog
Understanding of E-E-A-T, what an effective customer journey looks like, UX and how those impact SEO

Job Responsibility

Work closely with a Marketing Strategist
Responsible for the tactical, day-to-day execution of the strategy
Gain a thorough understanding of client’s website and marketing goals
Develop and implement comprehensive organic channel (SEO) strategies
Conduct thorough technical SEO audits, covering elements like crawling/indexing, XML sitemaps, robots.txt
Perform market research and competitive analysis
Create and execute effective content strategies from ideation and production to amplification
Project manage timelines, budgets, and resources efficiently for each client account
Deliver exceptional customer service, ensuring high levels of client satisfaction
Deliver detailed project plans and constantly keep clients informed on deliverable progress

What we offer

Medical benefits: health, vision, and dental
Membership to telemed powered by Recuro
401K: Avalaunch Media matches up to 4% of the employee’s pay
Health Savings Account (HSA) option
Paid Time Off
Career Training: Avalaunch will pay for ongoing education
Fully stocked break room with snacks, treats, drinks
Hybrid Work Environment: work from the office four days a week and from home one day a week
Avalaunch Adventure Club outings
Frequent company and team parties

Fulltime

Knowledge Management Content Manager

Barbaricum

Location:
United States , Fort Leavenworth, Kansas

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 23, 2025

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