Know Your Client Operations Strategy Analyst, Citi

Citi

Location:
Costa Rica, Heredia

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Job Responsibility:

Conduct client profile reviews for customer accounts
Review all information and documentation ensuring compliance with local regulation and Citi standards
Update KYC forms and client profiles according to policy requirements
Follow up with clients to ensure information is received before due dates
Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process
Assist with the development and execution of action planning for expiring records
Ensure records are not past due
Appropriately assess risk when business decisions are made
Support Business Execution by preparing reports, analysis and insights to manage Expenses and Headcount for SMB KYC Operations
Support Vendor Management with analysis of key performance indicators related to vendors
Translate raw data into easy-to-read format for decision makers

Requirements:

0-2 years of relevant experience
Experience in banking operations, preferably in the client account opening and pre-requirements process
Bachelor's degree/University degree or equivalent experience

Additional Information:

Job Posted:
October 18, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Know Your Client Operations Strategy Analyst