Kitchens Planning and Selling Assistant, IKEA

IKEA

Location:
United Kingdom, Nottingham

Category:
Sales

Contract Type:
Employment contract

Salary:

12.60 GBP / Hour

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Job Description:

IKEA Nottingham are looking to welcome Kitchen Sales & Planning Assistants to join our hardworking Sales team. Are you passionate about transforming kitchens into culinary paradises? Do you excel at making customers feel at home? Join our team as a Kitchen Sales & Planning Assistant! You'll guide customers through kitchen solutions and help create their dream kitchens. Ready to lift some pots and make sales magic? Apply now and let's create something amazing together.

Job Responsibility:

Planning & Designing kitchens for customers in both initial and follow up appointments to provide accurate plans, along with installation and custom worktop quotations where appropriate
You actively engage with our customers identifying their needs, inspiring and advising them on the best solutions for their life at home
You are always enthusiastic about the range, curious to learn the stories behind the products and their design
You support maximising sales by ensuring the Kitchen Sales areas is clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting
Support with responding to the customer emails, securing payments both in store and remotely
You will communicate with customers in a variety of ways, including phone calls, emails & texts starting from pre appointment calls, and continuing through planning and purchase of their kitchen

Requirements:

Experience in kitchen planning is advantageous, although not required
You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own
You have an interest in people’s life at home and look to provide customers with personalised solutions that meet their needs
You take initiative, make well-informed choices, and actively engage with your daily tasks
Confidence to take personal initiatives and be open to change, with the ability to both find solutions to complex problems and be able to communicate to the customer
You have experience working in a customer oriented business, working closely with sales targets and customer conversion rates
Confident in learning and working with a variety of computer programmes including Microsoft Office suite and Kitchen Planning Tools
Competence in using phones and emails to follow up on our customers (no cold calling)

What we offer:

15% IKEA discount & discount portal helping you save £100’s on High-street retailers
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you
Free healthy meal option, salad bar, fruit, and hot/cold drinks

Additional Information:

Job Posted:
June 10, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Kitchens Planning and Selling Assistant