Key Account Manager Job at Unilever (Auckland)

Key Account Manager

Unilever

Location:
New Zealand , Auckland

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Externally facing, this role manages Foodstuffs South Island (FSSI) by building strong relationships with key customer contacts and leading the FSSI agenda internally within Unilever. The Customer Manager/Key Account Manager is accountable for delivering the full P&L for Personal Care & Beauty categories — including turnover, profitability, market share and effective trade investment — while driving data led decision making, flawless execution, and category growth.

Job Responsibility:

Deliver turnover, profitability, market share and total trade spend KPIs for Personal Care & Beauty
Apply strong commercial judgement to optimise NRM levers and maximise ROI across trade investment
Use scan, loyalty and internal data to identify trends, pinpoint risks, and unlock growth opportunities
Support forecasting, variance analysis and performance tracking to hit sales and profit targets
Build strong working relationships with FSSI Category Managers
Act as the primary day‑to‑day interface between Unilever Personal Care & Beauty and FSSI
Influence and inspire cross‑functional teams to deliver against customer priorities and commercial targets
Maintain a customer‑centric mindset and ensure the FSSI agenda is clearly communicated internally
Leverage multiple data sources to create compelling category insights and action-oriented recommendations
Conduct category and performance reviews, assessing baseline trends, promotional effectiveness, pricing, distribution and competitive dynamics
Translate insights into in‑store and online plans that enhance shopper experience and category performance
Support annual planning rhythms and continuous improvement of category strategies
Manage day‑to‑day portfolio activities including promotional evaluation, compliance tracking, distribution gaps and SKU performance
Partner with internal Category Teams and Supply Chain to ensure accurate forecasting and aligned execution
Resolve operational, service-level and availability issues through effective collaboration with Customer Service
Support NPD launches and activations to ensure strong commercial impact and visibility
Champion the FSSI agenda across the Unilever business
Communicate customer insights, risks and opportunities to drive informed decision‑making
Lead delivery of category initiatives, brand activation and execution plans tailored for FSSI

Requirements:

FMCG account management or commercial experience preferred
Strong commercial and financial acumen with high analytical capability
Demonstrated relationship‑building skills with both customers and internal stakeholders
Strong communication, presentation and influencing skills
Ability to operate with pace and agility in a dynamic retail environment

What we offer:

Amazing discounts on external company products
Attractive employee referral reward program
Dynamic, flexible, and inspiring work environment
Career progression both locally and internationally
Wellbeing focus

Additional Information:

Job Posted:
February 14, 2026

Employment Type:

Fulltime

Unilever - All Job Offers

Job Link Share: