Key Account Manager, Ocean

• Responsible for sales, negotiation and monitoring of contracts for marine customers designated as Key Accounts (KA)
• Work strategically with KA and management of the KA including development & execution of KA Plans by conducting Market and Customer analysis, segment the customers and prioritize to capture potential
• Utilize Alfa Laval sales tools to spot and capture business opportunities
• Understand the customers’ processes and strive to influence customers’ decision-making process
• Add value to KA by supporting customers on their installed based and bring forward solutions to the right stake holders to improve performance of their equipment
• Ensure good customer communication throughout the sales process for a Superior Customer Experience
• Pro-Actively connect and coordinate internally with Business Unit, sales manager and other team members to secure aligned customer

• Bachelor’s degree from recognized university, in Mechanical or Marine Engineering or related
• Minimum 3 years of experience in developing & managing Key Accounts
• At least 5 years of experience in technical sales of products & services in Marine industry
• Well-versed with development and execution of sales strategies
• Proven track record of over-achievement
• Strong with data analytics, using both offline and online channels to grow sales
• Proactive, service minded, strong in customer care and take quick actions
• Self-motivated team player with strong customer focus
• Courage to take new initiatives and drive implementation

Knowledge of relevant products e.g. separators, heat exchangers, fresh water generators, boilers &/ or inert gas systems