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Key Account Manager - Enterprise Accounts

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Groupon

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Location:
United Arab Emirates, Dubai

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

As a Key Account Manager for Enterprise Accounts, you will be responsible for sourcing and onboarding new national and multinational merchants within the F&B, Beauty, and Leisure categories. This is a highly strategic role focused on acquiring new national and multi-market merchant partners (60% of time) and nurturing existing high-value, long-term relationships (40% of time). You will maintain, optimize, and strategically scale existing high-value client relationships to meet and grow customer demand both within the market and across our International business, driving significant customer demand locally and internationally. The role requires regular face-to-face client visits to build and maintain strong executive-level relationships.

Job Responsibility:

  • Lead the identification and pursuit of new, high-impact business opportunities through advanced market analysis, strategic cold outreach, and executive-level engagement to secure major national and multi-market accounts
  • Expertly guide potential Enterprise merchants through the complex sales cycle, addressing high-level strategic concerns, negotiating mutually beneficial, high-value terms and pricing, and closing significant deals while ensuring maximum profitability
  • Collaborate cross-functionally and internally to ensure the seamless, high-touch onboarding of new strategic partners and drive substantial revenue growth for the National division by expanding the high-value merchant base
  • Manage and develop a strategic portfolio of high-value, high-potential national and multinational accounts
  • Cultivate and maintain strong, executive-level relationships with national merchant partners, acting as a trusted strategic advisor and key point of contact to foster long-term, mutually beneficial partnerships
  • Proactively identify and architect complex upsell opportunities and collaborate strategically with Marketing to help partners maximize their international and local potential
  • Develop and execute sophisticated pricing strategies, considering complex market dynamics and promotional campaigns, to renegotiate and optimize existing contractual agreements through in-depth pricing analysis and performance monitoring

Requirements:

  • 5+ years of progressive sales experience in a dynamic, Enterprise-level environment, with a proven track record of proactive business development and strategic account management
  • Fluent in Arabic and English
  • Proven experience in acquiring and managing major national and multinational Enterprise accounts
  • Demonstrated ability to manage and close complex negotiations and high-level contractual agreements with C-Level executives
  • Experience in strategically managing multiple executive-level stakeholders and building long-term, mutually beneficial partnerships
  • Must be able to visit clients regularly face-to-face to foster and maintain strong business relationships
  • Self-motivated, target-driven, and focused on achieving challenging business objectives
  • Customer-focused with a strong strategic understanding of the business and value proposition

Nice to have:

  • Experience in F&B, Travel & Tourism sectors at a strategic/Enterprise level
  • Familiarity with CRM software (Salesforce) and sales management tools (Salesloft)
  • Proficiency in any additional languages

Additional Information:

Job Posted:
December 09, 2025

Work Type:
On-site work
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