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As the business manager of key accounts, this role serves as the primary point of contact for all matters related to the accounts. This role has managerial responsibility. To accomplish the above, this position will be supported by an account administrator (dedicated) and a data analyst (shared).
Job Responsibility:
Further entrench our relationship with each of the respective buyers of excising customers
Understand the customer’s goals and what differentiates them in the market
Plan and quote profitable programs tailored to the customer needs for both online and in-line
Create and present program proposals, including the new product introductions
Determine store allocations to ensure stores have enough product to grow
Ensure timely program setups and account administration, including accurate item agreements and setups, costing, and data
Coordinate a hand-off of programs to operations, including accurate and timely communication of customer buying decisions, volumes, timeline, and shipping parameters
Oversee in-season program performance and take corrective action as needed
Manage the customer P&L and generate sales and profit growth
Communicate progress through the company
Identify improvements for future seasons and work with product development and operations to implement solutions
Requirements:
Down to earth and has personality
Has a financial back ground
Precise and accurate
Ability to work under pressure and the ability to work with tight deadlines
Strong attention to detail
Tenacious, strong will-power, and drive
Suggests new ideas without being prompted and volunteer to take on new projects
Logical problem solver
Power-user of excel
Communicates ideas and can take them from idea to reality quickly
Approaches problems from different angles
Ability to “wear multiple hats.”
Embraces failure as a learning opportunity
Has a clear understanding of mass retailer systems (Home Depot & Costco systems)
Has 5+ years of experience with national chain stores
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