Junior Technical Consultant

• Support the technical implementation of Degreed products by configuring platforms, integrations, and access models under the guidance of senior consultants
• Assist customers with data flows, authentication, and system setup to ensure successful end-to-end technical delivery
• Test and validate integrations and technical components against agreed requirements, documenting results and surfacing issues clearly
• Contribute to solution design discussions, requirements gathering, and the creation or maintenance of implementation documentation
• Support delivery teams with technical training sessions, enablement activities, and post-implementation adoption support
• Collaborate with cross-functional teams to resolve technical issues and ensure alignment across implementation efforts
• Escalate risks, blockers, or uncertainties appropriately to protect delivery quality and customer outcomes

• Foundational experience with systems integrations, demonstrated through hands-on exposure to APIs, file-based integrations, or data flows, with the ability to explain how systems exchange and validate data
• Working knowledge of identity and access management concepts, such as SSO, SAML, roles, and permissions, including supporting configuration or troubleshooting under guidance
• Experience configuring enterprise SaaS platforms or environments, including setting up accounts, environments, or features according to defined technical or business requirements
• Applied AI literacy, shown through practical use of AI-powered tools to support technical analysis, documentation, troubleshooting, or learning new systems
• Experience testing and validating technical solutions, including following test cases, identifying issues, documenting results, and escalating problems with clear context
• Ability to communicate technical concepts to non-technical stakeholders, demonstrated by explaining issues, requirements, or outcomes in clear, structured language
• Analytical problem-solving skills, evidenced by breaking down technical issues, forming hypotheses, and systematically investigating root causes
• Ability to manage multiple tasks or workstreams simultaneously, prioritizing work and meeting deadlines with guidance from senior team members
• Experience collaborating across functions, such as Services, Product, Engineering, or Account teams, contributing effectively within a larger delivery effort
• Professional judgment and escalation awareness, recognizing when to proceed independently and when to seek support to reduce delivery or customer risk

comprehensive benefits package designed to support your well-being, growth, and success