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Are you ready to take on the challenge? Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family. Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 91 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests’ purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty. These emotional connections are not just for guests. As part of the Fairmont Royal York family, you will be tasked with creating impactful relationships with your colleague. As an Emerging Leader, you will lead yourself through: positive orientation, self-development, self-management and problem solving. You will lead others through: leading by example, engaging with the teams, developing others and communicating effectively. You will lead the business through being guest-focused and aware of the business and identifying areas of improvement.
Job Responsibility:
Assist in leading, mentoring and training the Culinary Operations team
Supervise and delegate duties
ensure brand standards are maintained
Liaise with food and beverage front of house, banquets, sales and catering to ensure the highest standard of food quality and service is met
Ensure kitchen is prepared for daily operations with on-going communication with team and relevant departments
Assist staff with closing procedures when necessary
Update communication log book with daily results and happenings
Assist with monthly forecasts, weekly schedules, communication meetings, and month end comments for the department
Implement and develop promotional, service oriented and revenue generating programs
Ensure a safe working environment for all staff
Ensure a complete understanding of health and safety regulations, fire regulations and evacuation procedures
Ensure all equipment is in good working order and all maintenance issues are addressed
Motivate staff to contribute to the overall success of the department
Encourage teamwork and professionalism throughout the department
Implement relevant staff and guest suggestions
Ensure the smooth and efficient operation of the dining room
Requirements:
Minimum 3 years cooking experience including experience in a fine dining restaurant an asset
Red Seal Certificate (Journeyman’s papers) or Recognized International Equivalent or working to obtain
Valid City of Toronto Food Handler Certificate required
Previous supervisory experience an asset
Excellent interpersonal and communication skills
Aspires to become an Executive Chef with Fairmont Hotels and Resorts
Must be innovative, detail oriented and quality conscious
What we offer:
Free Meals: Healthy meals on us every shift
Travel Discounts: Sweet deals at Accor hotels worldwide
Dry Cleaning: Free dry-cleaning for your work gear
Skill Up: Custom learning programs to boost your talents
Impact: Join our Health & Wellness, Sustainability, and DEI Committees
Level Up: Unlock new career heights with exciting growth paths