Junior Service Desk Technician Job at Devex (Kigali)

New

IT Help Desk Technician

We are seeking an enthusiastic IT Help Desk Technician to join our growing techn...

Location

United States , Fort Lauderdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of Help Desk or Technical Support experience (internships or school experience accepted for junior roles)
Familiarity with Windows 10/11, Microsoft 365, and common business applications
Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP)
Experience with ticketing systems (Jira, Zendesk, ServiceNow, etc.) preferred
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills
Ability to stay organized, prioritize tasks, and work independently or in a team environment
CompTIA A+, Network+, or similar certifications are a plus

Job Responsibility

Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems
Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments
Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices
Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration
Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system
Escalate more complex issues to senior IT staff as needed
Provide exceptional customer service and clear communication to end users
Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)
Help maintain inventory of IT equipment and software licenses
Follow IT policies, security guidelines, and best practices

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan
free online training

IT Help Desk Technician

We are seeking an enthusiastic IT Help Desk Technician to join our growing techn...

Location

United States , Fort Lauderdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of Help Desk or Technical Support experience (internships or school experience accepted for junior roles)
Familiarity with Windows 10/11, Microsoft 365, and common business applications
Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP)
Experience with ticketing systems (Jira, Zendesk, ServiceNow, etc.) preferred
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills
Ability to stay organized, prioritize tasks, and work independently or in a team environment
CompTIA A+, Network+, or similar certifications are a plus

Job Responsibility

Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems
Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments
Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices
Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration
Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system
Escalate more complex issues to senior IT staff as needed
Provide exceptional customer service and clear communication to end users
Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)
Help maintain inventory of IT equipment and software licenses
Follow IT policies, security guidelines, and best practices

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

EUC Support Analyst 2

The End-User Computing (EUC) Support Analyst II is responsible for delivering as...

Location

United States , West Des Moines

Salary:

49628.00 - 103391.00 USD / Year

Sammons Financial Group

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, or a related field or equivalent work experience in an IT environment
4-7 years' experience in advanced technical support roles, demonstrating progressive responsibility
Ability to work effectively within a remote team environment and independently with minimal supervision
Meticulous approach to documenting issues, procedures, and solutions
Comfortable adapting to rapidly changing priorities and new technology implementations
High level of professionalism with a commitment to company values
Ability to manage small projects, prioritize tasks, and meet deadlines efficiently
Proven experience in mentoring and training junior team members
Ability to assist in the execution of IT projects
Hands-on experience with incident management, service desk escalation, and end-user support for a large-scale enterprise environment

Job Responsibility

Provide advanced configuration, troubleshooting, and guidance for Windows 10/11 and macOS operating systems
Troubleshoot and resolve software installation and configuration issues
Write knowledge documentation
Support virtualization technologies, including VMware
Utilize endpoint management tools like Microsoft Configuration Manager (MCM), Intune
Implement and manage mobile device management (MDM) solutions
Apply knowledge of networking concepts
Assist with cloud computing tasks related to Azure, AWS
Diagnose, repair, and replace hardware components
Analyze and resolve complex technical issues independently

What we offer

Health, Dental, Vision, Company Paid Retirement, PTO and Holiday Pay
Employee Stock Ownership Plan (ESOP) is a 100% company-funded retirement plan
Healthy balance between work and personal lives
Friday afternoons off all year long, competitive PTO, and generous number of paid holidays
Incentive program for defined goals subject to eligibility and performance
Colleagues who support one another, model our core values, and drive our healthy, high-performing culture

Fulltime

New

Medical Scribe

The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak ...

Location

United States , Aurora

Salary:

17.00 - 31.30 USD / Hour

CVS Health

Expiration Date

March 31, 2026

Requirements

Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience
Advanced listening and communication skills
Strong computer literacy and ability to learn new technical workflows
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]
Ability to adapt to new workflows and to quickly learn new concepts and skills
Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style
Excellent job attendance including ability to work in-person in our clinics
Ability to commit to at least 1 year in role (2+ is ideal)
Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times
Compliance with hospital and Oak Street Health policies, including HIPAA

Job Responsibility

Documenting Patient Encounters ~ 80%
Joining the provider in the exam room to observe patient visits
Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
Assigning appropriate CPT and ICD-10 codes
Preparing After Visit Summaries
Consulting with provider to ensure accurate and specific documentation
Clinical Documentation Improvement ~ 10%
Requesting and reviewing medical records
Leveraging Oak Street's population health tools to support clinical documentation improvement
Preparing for and supporting Daily Huddles and Clinical Documentation Reviews

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

New

Case Manager Registered Nurse

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Lansing

Salary:

60522.00 - 129615.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

Registered Nurse with active MI state license in good standing
Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
Ability to travel within a designated geographic area for in-person case management activities as directed by Leadership and/or as business needs arise
Excellent analytical and problem-solving skills
Effective communications, organizational, and interpersonal skills.
Ability to work independently
Effective computer skills including navigating multiple systems and keyboarding
Demonstrates proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint
Associate's Degree required.

Job Responsibility

Visiting members in their homes to evaluate for appropriateness for waiver services, writing the waiver and submitting for approval.
Develops a proactive plan of care to address identified issues to enhance the short and long-term outcomes as well as opportunities to enhance a member’s overall wellness.
Uses clinical tools and information/data review to conduct an evaluation of member's needs and benefits.
Applies clinical judgment to incorporate strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning.
Conducts assessments that consider information from various sources, such as claims, to address all conditions including co-morbid and multiple diagnoses that impact functionality.
Uses a holistic approach to assess the need for a referral to clinical resources and other interdisciplinary team members.
Collaborates with supervisor and other key stakeholders in the member’s healthcare in overcoming barriers in meeting goals and objectives, presents cases at interdisciplinary case conferences
Utilizes case management processes in compliance with regulatory and company policies and procedures.
Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversation.

What we offer

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Fulltime

New

Pharmacy Intern

You’ve invested a lot of time and energy in your education. Now you want the cha...

Location

United States , Lansdale

Salary:

18.00 - 19.75 USD / Hour

CVS Health

Expiration Date

March 01, 2026

Requirements

Accepted into or actively enrolled in an ACPE accredited college or school of pharmacy
0-3 years relevant work experience
Must possess or be in process of obtaining valid intern and/or technician licensure as required
Strong communication and presentation skills
Complete all required training within state guidelines and required timeframe
Ability to: Have regular and predictable attendance, including nights and weekends
Be mobile and remain upright for extended periods of time
Lift, scan, and bag items
Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm
Reach overhead

Job Responsibility

Patient Safety
Pharmacy Professional Practice
Regulatory Requirements
Quality Assurance
Customer Service
Inventory Management
Workflow Management excluding final prescription verification
Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team
Seek new ways to grow, collaborate with others, and deliver better outcomes
Align others around our purpose to bring your heart to every moment of your health and gain support and commitment

!

New

Medical Assistant

We’re building a world of health around every individual — shaping a more connec...

Location

United States , High Point

Salary:

18.50 - 31.72 USD / Hour

CVS Health

Expiration Date

March 05, 2026

Requirements

State or national certification (as required by state), or graduation from an accredited medical assistant course
1 year experience as a medical assistant
CPR or BLS Certification
Electronic Medical Record experience
Computer skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.
Proficiency in non-English languages as required by the center's demographics
US work authorization

Job Responsibility

Ensure an efficient patient flow
room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews
Inventory supplies and stock exam rooms
Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc.)
In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc.
Import required documents into EMR via scanning or PDF upload
Participate in care team meetings to discuss patient care and clinic operations
Process orders for durable medical equipment
Request medical records from external providers as required by the provider
As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

New

Licensed Practical Nurse or Licensed Vocational Nurse

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Akron

Salary:

22.40 - 48.67 USD / Hour

CVS Health

Expiration Date

February 26, 2026

Requirements

Active and in good standing state LVN or LPN license
Successful completion of the NCLEX-PN (National Council Licensure Examination for Practical Nurses)
Knowledge of medical terminology and clinical documentation standards
Experience with phlebotomy, vaccine administration, and point-of-care testing
Excellent communication and organizational skills
Experience working in a clinical setting with diverse cultural dynamics among staff and patients
Proven ability to manage sensitive information ethically and responsibly
Strong problem-solving, critical thinking, and decision-making skills
Proficiency with electronic medical record (EMR) systems
Epic experience preferred

Job Responsibility

Administer oral, injectable, intravenous, and topical medications
Evaluate complex patient conditions, monitor pain levels, and document treatment responses
Apply advanced knowledge of vital sign monitoring to identify and record abnormalities in blood pressure, heart rate, respiratory rate, and temperature
Perform routine assessments to monitor patient health and ensure overall well-being
Manage patient access to healthcare and connect individuals with community resources for medication administration, self-care techniques, and disease management
Conduct medication reviews to identify potential side effects and drug interactions
Develop and administer mental health assessments to screen for depression and evaluate mood, behavior, and cognitive function
Accurately document patient medical history—including illnesses, medications, allergies, surgeries, and family history—using electronic health records
Use your excellent communication skills to interact with patients, families and other healthcare professionals

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost wellness screenings
No-cost tobacco cessation and weight management programs
No-cost confidential counseling
No-cost financial coaching
Paid time off
Flexible work schedules
Family leave

Fulltime

!

Junior Service Desk Technician

Devex

Location:
Rwanda; Kenya , Kigali ▼
Nairobi

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

Expiration:
April 21, 2026

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Job Description:

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Expiration:April 21, 2026

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February 18, 2026

Expiration:
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