Junior IT Service Delivery & Operations Coordinator Job at Global Technology Solutions Ltd. (Phnom Penh)

Junior Program Operation Manager

At Blue Education, our unwavering mission is to empower students on their journe...

Location

Salary:

Not provided

Blue Education

Expiration Date

Until further notice

Requirements

Experience working in international education with students aged between 7-16 years old, particularly with schools or families in mainland China and Hong Kong
Familiarity with the independent and international school sector
Speaks Mandarin Chinese and English
Proven experience with programme management, educational operations, or client facing-roles
Strong written communication skills, including the ability to produce clear, professional, and engaging content
Ability to work effectively across time zones and collaborate with international teams

Job Responsibility

Managing project timelines and ensuring all programme milestones are met on schedule
Acting as the main point of contact for parents and students, providing clear communication, guidance, and support throughout the programme journey
Conducting and overseeing parent consultations to ensure alignment of expectations and satisfaction at every stage
Coordinating with schools and partners from the UK when they visit China, including planning and attending events to strengthen relationships and recruit new students
Working closely with our Schools Lead and Academic Leads in the UK to ensure the seamless running of all academic and logistical aspects of the programmes
Supporting marketing initiatives by writing engaging articles, blog posts, and social media content to raise awareness of Blue Education’s programmes and highlight emerging trends in international education
Overseeing the collection and analysis of feedback from students, parents, and schools to inform future programme improvements
Monitoring and reporting on key performance indicators to ensure high standards of service delivery
Collaborating with the wider operations and academic teams to maintain consistency, quality, and innovation across the programme

What we offer

bonus/stock options based on performance

Junior IT Service Delivery & Operations Coordinator

We are seeking a Junior IT Service Delivery & Operations Coordinator to support ...

Location

Canada , Toronto

Salary:

4500.00 USD / Month

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

1–3 years’ experience in IT service delivery support
1–3 years’ experience in IT operations coordination
1–3 years’ experience in Service desk / IT support within a structured environment
Exposure to ITIL-based processes (incident, request, change)
Experience working with ticketing systems and service workflows
Strong communication and stakeholder engagement skills
Comfortable working on-site in Dhaka
Organised, process-driven, and detail-oriented

Job Responsibility

Support local IT service delivery activities in line with ITIL-based incident, request, and change processes
Ensure incidents and service requests are logged accurately to support KPI and SLA reporting
Assist service delivery leads by identifying recurring issues, service risks, and improvement opportunities
Follow defined escalation paths to ensure service continuity and user satisfaction
Act as a professional on-site point of contact for local users, vendors, and visiting IT teams
Coordinate with central IT, infrastructure teams, and third-party suppliers to support service outcomes
Provide clear updates to stakeholders on issue status and service activities
Act as on-site “hands and eyes” for regional and central infrastructure teams
Support basic checks, access coordination, and issue identification under instruction
Assist visiting engineers and vendors during on-site activities

What we offer

Competitive local salary for a junior IT service delivery role
Hands-on exposure to a global enterprise IT environment
Structured experience across IT Service Delivery Management, IT Operations & Governance, ITIL Frameworks & Processes, KPI & SLA-driven service models, Project & change coordination, Stakeholder engagement

Fulltime

Senior Sales Coordinator

Our client is seeking a highly organised and proactive Senior Sales Coordinator ...

Location

United Kingdom , Mitcham

Salary:

28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong understanding of sales coordination and business operations
Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
Familiarity with CRM systems and sales tracking tools
Knowledge of company structures and business requirements
Punctual, reliable, and committed to delivering high-quality work
Proactive and responsive to both client and team needs
Strong communicator across verbal, written, and digital channels
Creative thinker with a solutions-focused mindset
Works with integrity, professionalism, and a customer-first attitude
Collaborative team player who takes initiative and ownership

Job Responsibility

Manage complex customer inquiries and complaints, ensuring timely resolution
Support the sales team with processing large, custom, or complex orders
Liaise with logistics and operations to ensure smooth delivery of products
Monitor inventory levels and coordinate with supply chain teams
Maintain accurate sales documentation and CRM records
Analyse and improve internal sales processes for greater efficiency
Mentor and train junior sales coordinators to enhance team performance
Collaborate with internal departments to meet customer expectations

Fulltime

Sr. Project Manager, Professional Services

We are seeking a Senior Program Manager to lead complex, cross-functional progra...

Location

Canada , Toronto

Salary:

Not provided

PagerDuty

Expiration Date

Until further notice

Requirements

8+ years of experience in program management, business operations, or consulting, preferably in Professional Services or a SaaS environment
Proven track record managing multiple complex, cross-functional programs simultaneously
Strong organizational skills with expertise in planning, risk management, and change management
Excellent analytical, problem-solving, and decision-making skills
Exceptional communication and facilitation skills, including experience presenting to executive stakeholders
The ability to work in a PagerDuty office at least two days per week, with occasional travel for customer or team engagements
Authorized to work in the country of employment

Job Responsibility

Own end-to-end program management for multiple complex customer engagements, ensuring alignment to business objectives and timely delivery
Develop and maintain detailed program plans, schedules, and status reports, proactively identifying risks and driving resolution
Lead organizational change initiatives, coordinating stakeholders across multiple functions to ensure successful adoption of new processes, tools, and ways of working
Manage interdependencies across customer programs and prioritize initiatives to maximize impact
Act as a strategic advisor and escalation point for customer programs
Partner with customer executives and project sponsors to align strategic objectives
Facilitate executive business reviews, steering committees, and success assessments
Represent PagerDuty in customer meetings and strategic planning sessions
Identify opportunities for process improvement and operational scalability across Professional Services and post-sales delivery
Design and implement repeatable frameworks, governance models, and metrics to measure program success and team performance

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Specialist Service Desk Engineer

The number one goal of everyone in our team is to make our clients exceptionally...

Location

United Kingdom , Hebburn

Salary:

34000.00 - 44000.00 GBP / Year

ITC Service Ltd

Expiration Date

Until further notice

Requirements

A love of (and ability to) Solve Problems & Challenges
Excellent communication skills, founded in being a good listener
Advanced diagnosis skills of technical issues related of end-user hardware & software and network devices
A deep desire to deliver an amazing Client Experience
Advanced knowledge of IT Applications, Software & Hardware
The ability to speak both Geek and human
Experience using a Ticketing system / RMM Tool and PSA software (5 years minimum)
Experience providing support via remote tools (5 years minimum)
Experience handling Technical Service Tickets (5 years minimum)
Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business (5 year minimum)

Job Responsibility

Work on and resolve escalated Service Desk Tickets and Projects
Delight our Clients with a Friendly, Quick and Helpful Experience
Provide the Client with advanced remote troubleshooting
Remote Hardware Maintenance and Support
Use our Ticketing System to manage projects and resolve Service Desk Tickets & Service Requests
Managing and recording all work though our Ticketing System
Make sure that Client Documentation is well maintained
Split tickets that have several issues into their own individual ticket
Make sure that tickets aren’t “stale” throughout the process
Review RMM dashboard and apply remediation actions as indicated by our Processes

Fulltime

Junior Engineer 2nd Line

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Italy , Roma

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

University degree in Electronics, Telecommunications, IT, or Computer Science
Minimum 1 year experience in server/application operations and maintenance
Minimum 1 year experience with Linux OS and database operations
Ability to create technical instructions/procedures and provide 2nd level support for OSS applications
Knowledge of Linux OS, application/database administration, and telecom protocols
Support service request fulfillment and system/software rollouts
Exposure to virtualization technologies (VMware vSphere/ESX, Microsoft Azure)
Teamwork orientation
proficient English (spoken/written)
Applying ITIL-aligned operational practices including role/access management, adherence to security, change, and release standards, as well as maintaining accurate documentation (KEDB, inventories, operational guides, and workarounds) to ensure compliance, continuity, and controlled service operations

Job Responsibility

Support 2nd Line Operations for OSS tools in a multi-vendor environment
Responsible for preventive and corrective troubleshooting, ensuring service quality and continuity for OSS applications
Collaborate with Engineering and 1st Line Operations to develop procedures for alarm analysis and fault elimination
Assist with data configuration, software rollout, and integration activities
Administer provisioning and monitoring platforms, plus critical OSS applications
Troubleshoot faults and implement corrective actions, engaging with 3rd party support as needed
Perform daily monitoring and health checks
contribute to incident detection and system optimization
Participate in projects, process improvements, and configuration verification
Interact with technical staff, NOC engineers, and other Service Delivery teams

Junior Operations & Customer Support

ERG Media is a publishing house and creative agency specialising in publishing a...

Location

Poland

Salary:

Not provided

Workable

Expiration Date

Until further notice

Requirements

Experience in operations, customer service, logistics, or a production/agency environment
Comfortable working with project management and CRM tools (Asana, Gorgias, Shopify, or similar)
Exposure to e-commerce, retail, or supply chain operations
Highly organised with strong attention to detail
Proactive communicator who follows up without being asked
Clear written and verbal English
Available to work CET business hours

Job Responsibility

Respond to customer enquiries across our B2C retail channels, ensuring timely and helpful communication
Process B2B and B2C orders, invoices, and related documentation
Coordinate with warehouse and logistics partners on fulfilment, shipping, and delivery
Track shipments and proactively resolve any issues that arise
Keep customer and order data accurate across our systems
Support returns, exchanges, and customer service escalations
Coordinate with suppliers on timelines, quotes, and deliverables for books and merchandise
Support the Print Production Manager and Sourcing Manager with vendor communications
Keep product information and adminstrative data up to date across systems
Help maintain supplier records and track procurement activity

Chef de Partie - Casa de Brasa

The Chef de Partie – In-Room Dining is responsible for overseeing the preparatio...

Location

Mexico , La Ribera

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Fluency in Spanish and English
Proven experience as a Chef de Partie in a luxury hotel or resort environment
Specialized experience or keen interest in room service or a la carte operations
Culinary degree or equivalent professional certification
Solid knowledge of food safety and sanitation standards

Job Responsibility

Prepare, cook, and present menu items specific to in-room dining according to resort standards
Support the broader operations of the Main Kitchen as required, while primarily focusing on In-Room Dining service
Lead and support junior kitchen staff during service to ensure smooth, efficient, and timely food preparation
Ensure all dishes are prepared on time and according to dietary requirements, portion sizes, and presentation standards
Collaborate closely with Room Service staff to coordinate timely delivery and accommodate guest requests
Maintain cleanliness and hygiene of the In-Room Dining kitchen area in line with local food safety regulations
Monitor stock levels, ensure proper storage, and assist in inventory control for the in-room dining section
Contribute ideas for menu development and seasonal specials tailored for room service
Ensure equipment is maintained properly and report any malfunction to the Sous Chef
Uphold resort values and maintain a guest-first attitude in all kitchen operations

What we offer

Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
Shuttle service from San Lucas and San Jose del Cabo to the resort
Complimentary Dry Cleaning for Employee Uniforms
In-house training workshops for line and management employees
Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

Fulltime

Junior IT Service Delivery & Operations Coordinator

Global Technology Solutions Ltd.

Location:
Cambodia , Phnom Penh

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 11, 2026

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Job Posted:
January 11, 2026