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Junior Account Development Representative

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Team Internet

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Location:
Poland, Kraków

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Category:
Sales

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Contract Type:
Not provided

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Salary:

5000.00 - 5600.00 PLN / Month

Job Description:

Are you a person who loves chasing new opportunities, solving problems, and building connections? Then we need you! We’re on the hunt for an energetic Junior Account Development Representative (ADR) with a knack for clear, friendly communication. In this role, you’ll split your time between reaching out to new leads and turning prospects into clients and being the go-to hero for our existing clients with top-notch, responsive support. If you’ve got a way with words—whether it’s calls, chats, or emails—and you’re ready to make an impact across multiple channels, we want to hear from you!

Job Responsibility:

  • Lead Qualification: Engage in initial conversations with leads to understand their needs, fit, and budget. Assess whether a lead meets the criteria to become a sales opportunity, using our custom internal framework based on the BANT methodology (Budget, Authority, Need, Timing)
  • Prospecting & Outreach: Research and prospect for new leads and former clients using multiple channels, including Teams, WhatsApp, Telegram, LinkedIn, and email
  • Initiate Contact: Call or email to qualify potential clients, set up meetings, or forward qualified leads to account executives
  • CRM Management: Maintain accurate records of all sales and support activities in the CRM
  • Customer Support: Provide first-line support for existing clients via email and live chat
  • troubleshoot and resolve customer issues efficiently
  • Feedback & Communication: Collect and relay customer feedback to relevant teams to support ongoing improvements
  • Customer Experience: Ensure a positive customer experience through timely and effective communication
  • Collaboration: Work closely with the sales, customer success, and account management teams to maximize new business opportunities and ensure a seamless customer journey

Requirements:

  • Fluent English, both written and spoken
  • Highly organized, dedicated, and possessing a strong work ethic
  • A positive, can-do attitude
  • Experience with: HubSpot (or similar CRM)
  • Experience with communication tools such as Slack, Teams, WhatsApp, Telegram
  • Experience with phone calls (both cold and warm leads)
  • Basic understanding of internet marketing
  • Willingness to learn and continuously improve skills and knowledge
  • Ability to provide excellent customer service

Nice to have:

  • Understanding of e-commerce and affiliate program models
  • Additional language
  • Experience in Customer Success/Support in IT or SaaS environments is preferred but not required
  • Experience with LinkedIn outreach
What we offer:
  • We are collaborative, fair, consciously inclusive, and flexible
  • We trust, value, and support our people to make the difference
  • We believe that diversity of thought and experience provides the platform for innovation and creativity
  • We invest in the development of our people to drive our ambitions forward
  • We offer a range of benefits (including your choice of tech) and a competitive package
  • We offer a great work environment in an internationally successful enterprise in the online services industry

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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