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Jr. Solutions Engineer

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ShipperHQ

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Location:
United States , Austin

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Jr. Solutions Engineer, you’ll support our Sales and Implementation teams by helping prospective and new customers understand how ShipperHQ works and how it can solve their unique shipping challenges. You’ll learn the ins and outs of our product, gain exposure to a variety of e-commerce platforms, and grow into a trusted resource for our customers and internal teams.

Job Responsibility:

  • Learning the ShipperHQ platform and becoming a product expert
  • Supporting sales calls and demos by helping explain how our solution fits customers' needs
  • Troubleshooting basic setup questions and guiding customers through early configuration steps
  • Gathering customer feedback and helping relay it to the Product team
  • Collaborating with Technical Support and Engineering to help solve customer challenges
  • Growing your technical skills by exploring APIs, integrations, and the e-commerce ecosystem

Requirements:

  • Recent graduate in a technical or business-related field (or equivalent hands-on experience)
  • Some exposure to web technologies or SaaS products
  • Strong communicator who enjoys working with people
  • Detail-oriented, curious, and eager to learn
  • Comfortable with ambiguity and excited to grow in a fast-paced environment

Nice to have:

familiarity with REST APIs

What we offer:
  • 22 days of PTO plus public holidays
  • 401k Match
  • Medical, Dental, and Vision Insurance
  • Maternity and Paternity Leave

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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